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Latest Reviews

★★★★☆

“Quick and professional service though costed double...”

Written on: 24/11/2014 by flavia.pintossi (1 review written)

Convey Law turned around the conveyancing involved with the sale of my property in record time (three weeks from start to finish!). Their information pack was well written, comprehensive and to the point. So were their emails. It was extremely helpful that I could monitor the progress by logging in online. As I am based in Australia it was great to be able to do everything online (with the exception of signing the contract hard copy). It saved a lot of time. Though I was surprised at the… Read Full Review

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★☆☆☆☆

“Convey Law”

Written on: 07/11/2014

I engaged Convey Law after doing some internet research, unfortunately I didn't do a search on Complaints... After being passed through to their website from The Advisory, paid £50 up front and asked them to act in my house sale. I downloaded the welcome pack via their email and then used their pre-paid envelope to send everything back when it arrived 2 days later. After a week, having heard nothing from them (they undertake to get back to you in 48 hrs max) I sent them an email requesting… Read Full Review

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★☆☆☆☆

“Think hard before sending money to Convey Law! ”

Written on: 14/10/2014 by johnbartlett108 (1 review written)

Our chain fell through within hours of transferring a deposit to Convey Law. We notified both Convey Law and their agent, PropertyTransaction.co.uk, immediately on the same day the deposit was sent and they promised verbally to refund our deposit in full... but then Convey Law changed their minds and insisted we could only have a part refund! Only after contacting the Legal Ombudsman and also informing Convey Law that we'd recorded their phone calls, did their legal director finally agree… Read Full Review

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★☆☆☆☆

“Convey Law ”

Written on: 11/10/2014 by landocal (1 review written)

I am unfortunate enough to be using this conveyancing company to move house. I have complained to their legal director about the standard of service they have offered, and included a four page list of their admin errors. He responded by saying he was taking remedial action. The very same afternoon I received a "revised" letter containing the same errors I had already pointed out. I am now referring them to the Legal Ombudsman. Please avoid this firm at all cost… Read Full Review

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Patriot66's Response to landocal's Review

Written on: 17/10/2014

Wish I had looked here before instructing them to undertake my house purchase

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Oldbuyer21's reply to Patriot66's Comment

Written on: 17/10/2014

Yes the same here this conveyancing company is a bad joke that's gone badly wrong

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Norflon's Response to landocal's Review

Written on: 06/11/2014

I wish I had known how bad this firm was before I used them. They really are awful. emails go unanswered, its near impossible to get them on the telephone and when you do it's just excuse after excuse as to why they haven't done anything to further your sale, oh and lets not forget all the "hidden" charges they don't tell you about!!.... they have got to be the worst conveyancing company ever!!!!....DON'T USE THEM!

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★☆☆☆☆

“pathetic service”

Written on: 08/09/2014 by Ziegler165 (1 review written)

Email doesn't seem to be the method of communication and phone is never answered. Staff is rude and doesn't want to help you!!!!! Will never use them again… Read Full Review

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★★★★★

“Geraint was brilliant”

Written on: 18/08/2014 by Keene265 (1 review written)

The service I received was excellent. I was kept up to date and the staff were very friendly. Geraint himself was brilliant; I kept bothering him but he was very helpful every time I called… Read Full Review

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★★★★★

“Outstanding, will use again.”

Written on: 13/08/2014 by KaydenSullivan322 (1 review written)

The service was outstanding from start to finish. The communication was very clear and the process easy to understand. If any issues or complications came up then our conveyancer dealt with them very quickly and always took the time to explain the situation to us, we always felt very well cared for. We will certainly be using Convey Law in the future… Read Full Review

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★★★★★

“Geraint pulled out all the stops”

Written on: 12/08/2014 by JDaniel08 (1 review written)

I was very impressed at the speed of my transaction. Geraint pulled out all the stops to make sure that I completed as quickly as possible. the team responded promptly to any email enquires that I sent… Read Full Review

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★★★★★

“couldn't ask for better”

Written on: 11/08/2014 by Mr-G863 (1 review written)

The service I received was perfect, I couldn't ask for better. I will definitely use Convey Law again… Read Full Review

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★★★★☆

“Put my mind at rest, hassle free.”

Written on: 08/08/2014 by 10Patton (1 review written)

At the beginning of the transaction I was slightly dubious but the advisor quickly put my mind at rest. I found getting hold of her to be hassle free as she was always there to take my calls. She is one of the best conveyancers I have ever used and I intend to use Convey Law again in the future… Read Full Review

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★★★★★

“I found them very Helpful.”

Written on: 07/08/2014 by ieWilliams363 (1 review written)

I found the general attitude of the staff to be outstanding. Everyone seemed very relaxed and happy to help. Any questions I asked, no matter how silly were answered straight away. I was really impressed and would definitely use Convey Law again… Read Full Review

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★★★★☆

“They just got on with it.”

Written on: 06/08/2014 by VivianBradshaw (1 review written)

Everything went well with my transaction, I like the fact I wasn't bothered unless they needed me. They just simply got on with things and I felt that they were in control. I would be more than happy to use Convey Law again… Read Full Review

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★☆☆☆☆

“Staggeringly bad.”

Written on: 03/08/2014 by Themod (2 reviews written)

I'm a cash buyer. The house is empty, the seller wants to sell, there is no chain. What could be easier? Costs? Forget your quote, everything is an "extra". Imagine buying a bike and finding out that the wheels, seat & brakes are not included. If you exchange and complete within a week there's an extra charge. Look at their online tracking system and there's a charge for that too. My bill is already double their quote and they are nowhere near finished yet. Efficiency? Slow & lumbering. Will… Read Full Review

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Honestly2958's Response to Themod's Review

Written on: 04/08/2014

Hi, did Convey Law try to get your review taken down? Mine was removed within half a day, as the company complained, and so I provided lots and lots of documentary evidence, it still isn't back up. Not too impressed with the Review Centre right now either. Also feeling a bit the implied threat of 'could still take action against you'. Not likely, with the evidence I have... i entirely concur with your experience and comments.

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Themod's reply to Honestly2958's Comment

Written on: 05/08/2014

Hi. Nobody has removed my review as yet. There is nothing in my review that is not true so I dont see how the Reviewcentre could justify its removal. If only complimentary reviews are published then the Reviewcentre may as well give up. Its a shame that Convey Law dont focus their attention on why they are getting these reviews and do something about it.

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Adnanyounus's reply to Honestly2958's Comment

Written on: 09/09/2014

yes the review centre took mine down.. i was shocked to se soo many good reviews and hardly any bad ones after my experience... seems review centre is keeping teh good ones and challenging teh bad ones

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Hampsters's reply to Adnanyounus's Comment

Written on: 27/10/2014

I was approached by Convey Law a couple of times, via the review centre, with the veiled threat that action could still be taken against me. It's intimidation and I wasn't prepared to stand for it - I too had documented evidence which I supplied to the review centre and my review was reinstated. Rather than shoot the messengers, perhaps they should be putting more effort into getting their own house in order then these heavy handed tactics wouldn't be necessary...

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Hampsters's Response to Themod's Review

Written on: 27/10/2014

I was just looking again at the Convey Law reviews and was wondering how they have managed to maintain a 4+ star rating given the volume of negative feedback that I had been aware of. But then I noticed that mine is now the 'oldest' one star review... I remember that when I originally put my review up there were many other disappointed customers who had also given just a single star and had very similar experiences to my own. And all of those have now 'disappeared' - how very convenient...

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★☆☆☆☆

“Poor Service Conveyancing”

Written on: 29/07/2014 by CharlizeQuinn (1 review written)

Convey Law changed my 'team' 3 times, but didn't tell me. This meant a delay of more than a month in getting started, and we were at intervals asked to provide paperwork that had already been sent. Phone calls were not returned, emails were not replied to, (not quite 100% but it was very poor service) the 'direct line to your own conveyancer' which is part of the sell for using the company, was never answered, the only way to get through is via the switchboard. They didn't pass my documents… Read Full Review

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★☆☆☆☆

“PLEASE AVOID CONVEYLAW AT ALL COST THE WORST EXPERIENCE ”

Written on: 24/07/2014 by live123 (1 review written)

I have the worst experience ever, I have brought and sold over 20 properties and I have not dealt with a company like convey law. my conveyancing started in February 2014 it is now the End of July 2014 we still have not exchange contracts. I have found the Team to be rude and show a lack of caring and a feeling that I'am just a number not a name. it is a lottery when you call if you get through to anyone in their office the phone always goes to voice mail,leave a message you never get a reply… Read Full Review

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Rugbyplayer's Response to live123's Review

Written on: 28/07/2014

My son is selling his flat in London. The purchaser is using conveylaw and to date their service has been awful . The chain is ready to go but conveylaw haven't ,after 5 months even sent the purchaser a report. She is desperate to complete and now regrets taking the ' cheaper option' . Like most things in life you get what you pay for- in this case poor service

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Keripowell's reply to Rugbyplayer's Comment

Written on: 20/10/2014

Us too. It should've taken 6 weeks we are double that at the moment. Its actually cost us the sellers a small fortune as they keep asking us to take out policies and now having to pay for 2 mortgages....

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★★★★★

“Good, speedy transaction”

Written on: 22/07/2014 by MisterDaniel (1 review written)

I was very impressed at the speed of my transaction. Geraint pulled out all the stops to make sure that I completed as quickly as possible. The Team responded promptly to any email enquiries that I sent. I would recommend Convey Law in the future… Read Full Review

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★★★★★

“Recommended”

Written on: 22/07/2014 by Mr_Hiscox7 (1 review written)

The service provided by the team was perfect, whenever I called they dealt with my query and always responded to any messages that I left. I would recommend… Read Full Review

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★★★★★

“Over the moon!”

Written on: 15/07/2014 by Stevens498 (1 review written)

I was over the moon with the service that I received from Convey Law, the advisor did a fantastic job. I was very impressed at the speed he dealt with my purchase as I was concerned due to the fact that they weren't a local solicitors. However, I would definitely recommend Convey Law to my friends and family. Thank you… Read Full Review

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★★★★☆

“I was Pleasantly surprised”

Written on: 14/07/2014 by Guthrietg232 (1 review written)

After an initial Glitch, I found the whole process to be excellent. I liked the fact that everything could be done remotely, via email and over the phone. It all ran smoothly and I was pleasantly surprised how easy I found it. I would definitely use Convey Law again… Read Full Review

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★☆☆☆☆

“NOT ALL THAT!”

Written on: 11/07/2014 by sadsally (1 review written)

I am still in the process of using Convey, and I am finding them increasingly frustrating! They don't answer the phone, I send an email, and 2 days later have to chase them for an answer. They failed to inform me of costs involved. They say they are very busy, hence not responding. This is unacceptable! The phone should always be answered. I shouldn't be running around after them when I am paying them for a service, and a disappointing one at that! I have been spoken to quite abruptly by one of… Read Full Review

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