Convey Law Reviews - www.conveylaw.com

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Latest Reviews

★☆☆☆☆

“Terrible”

Written on: 12/03/2015 by PaytonLittle447 (1 review written)

I chose them because of 'award winning' and great price. Wrong! Simple purchase, no chains, extended by months unnecessarily. Painfully slow. Inept - I pointed out things about structural issues that needed safeguards in my purchase. The first 3 letters of their name sums it up. I was told my statement (of account) was being signed of on the Monday and by Thursday it was still being prepared. I was told something's with the typing team, or the file is on the floor by the conveyancer's desk… Read Full Review

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Muzaffar278's Comment

Written on: 02/04/2015

Totally agree with every word. I am using them as the estate agent covers part of the legal fees. The process has been dragged on. It takes tham days just to forward my responses. Totally outrageous.

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Elescondite's Comment

Written on: 17/04/2015

It is totally astonishing where these five star reviews come form. I posted a review on my experience with them in January and I concur with the last five or so people to comment indeed these posts are consistent in highlighting the poor service, the many uplift charges on the original quote and in some cases very rude staff.
Have Convey Law tried to silence you e.g. getting their solicitors to put pressure on the review centre or you or have you had pressure put on you by C/L themselves to withdraw your review?
I had both but resisted. Part of my review was a listing of what I thought was incorrect charges. C/L came back and stated all the charges were correct however they offered me a £96.00 goodwill payment if and only if and I quote " subject, of course, to the immediate removal of the online review". Is this a goodwill payment or payment to remove a genuine review that, potentially, could show C/L in bad light?
If you have had similar experiences perhaps it would be good to post these also as I have done.

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★☆☆☆☆

“Very poor from start to finish ”

Written on: 11/03/2015

I used Convey Law after a family member saw that they had won an award with The Times; I notice since I finished my transaction that they have also won further awards - given my shambolic experience I am very surprised by this. I would categorically never use them again. I appreciate that other people have had good experiences and maybe this is to do with the team you're assigned at the beginning of the process. Some of the problems I encountered; multiple mistakes were made with letters that… Read Full Review

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★☆☆☆☆

“Extremely poor”

Written on: 05/03/2015 by Vaughn254 (1 review written)

Looking back at old reviews it seems that this business may be a victim of its own success. They rarely answer the phone and they almost never answer emails. I suspect they just can't cope with the workload. Really there is no point in having a direct email address or telephone number for your assigned conveyancer. When I obtained a quote it was difficult not to be drawn in by the headline price, which was very attractive. Potential other costs are mentioned from the outset, but I couldn't… Read Full Review

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★☆☆☆☆

“Convey Law - Worst Conveyancer I Have Ever Commissioned”

Written on: 06/01/2015 by 301Gomez (1 review written)

I have used 1st Property Lawyers for many conveyancing transactions and they have been consistently very good. There charges have been going up so I decided to try Convey Law as they self promoted how very good they are. I wish I had not. When calling they answer with "all agents are busy..., please leave your contact details..." they don't get back. You have to call several times before getting through. After discussing this matter of contacting Convey Law with the estate agent dealing… Read Full Review

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★★★★☆

“Quick and professional service though costed double...”

Written on: 24/11/2014 by flavia.pintossi (1 review written)

Convey Law turned around the conveyancing involved with the sale of my property in record time (three weeks from start to finish!). Their information pack was well written, comprehensive and to the point. So were their emails. It was extremely helpful that I could monitor the progress by logging in online. As I am based in Australia it was great to be able to do everything online (with the exception of signing the contract hard copy). It saved a lot of time. Though I was surprised at the… Read Full Review

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★☆☆☆☆

“Convey Law”

Written on: 07/11/2014

I engaged Convey Law after doing some internet research, unfortunately I didn't do a search on Complaints... After being passed through to their website from The Advisory, paid £50 up front and asked them to act in my house sale. I downloaded the welcome pack via their email and then used their pre-paid envelope to send everything back when it arrived 2 days later. After a week, having heard nothing from them (they undertake to get back to you in 48 hrs max) I sent them an email requesting… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 06/11/2014 by Xiomaraq253 (1 review written)

So I chose convey as they advertised that they had great service and were quick. Price wise they were similar to my local solicitors but it was the service and speed I was after. Also be aware that their quoting system does not add search fees which if you require a mortgage you will have to pay. This added £300 to my bill. I have in the last 6 weeks only received correspondence detailing fees and additional charges the company want to take. Everything from eletronic ID charge, to charging me… Read Full Review

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★☆☆☆☆

“Convey Law ”

Written on: 11/10/2014 by landocal (1 review written)

I am unfortunate enough to be using this conveyancing company to move house. I have complained to their legal director about the standard of service they have offered, and included a four page list of their admin errors. He responded by saying he was taking remedial action. The very same afternoon I received a "revised" letter containing the same errors I had already pointed out. I am now referring them to the Legal Ombudsman. Please avoid this firm at all cost… Read Full Review

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Patriot66's Response to landocal's Review

Written on: 17/10/2014

Wish I had looked here before instructing them to undertake my house purchase

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Oldbuyer21's reply to Patriot66's Comment

Written on: 17/10/2014

Yes the same here this conveyancing company is a bad joke that's gone badly wrong

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Elescondite's Response to landocal's Review

Written on: 13/05/2015

Please read my comments in the post "Terrible" 12/03/15

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Norflon's Response to landocal's Review

Written on: 06/11/2014

I wish I had known how bad this firm was before I used them. They really are awful. emails go unanswered, its near impossible to get them on the telephone and when you do it's just excuse after excuse as to why they haven't done anything to further your sale, oh and lets not forget all the "hidden" charges they don't tell you about!!.... they have got to be the worst conveyancing company ever!!!!....DON'T USE THEM!

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★☆☆☆☆

“pathetic service”

Written on: 08/09/2014 by Ziegler165 (1 review written)

Phone communication is poor. Staff is rude and doesn't want to help you!!!!! Will never use them again… Read Full Review

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★★★★★

“Geraint was brilliant”

Written on: 18/08/2014 by Keene265 (1 review written)

The service I received was excellent. I was kept up to date and the staff were very friendly. Geraint himself was brilliant; I kept bothering him but he was very helpful every time I called… Read Full Review

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★★★★★

“Outstanding, will use again.”

Written on: 13/08/2014 by KaydenSullivan322 (1 review written)

The service was outstanding from start to finish. The communication was very clear and the process easy to understand. If any issues or complications came up then our conveyancer dealt with them very quickly and always took the time to explain the situation to us, we always felt very well cared for. We will certainly be using Convey Law in the future… Read Full Review

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★★★★★

“Geraint pulled out all the stops”

Written on: 12/08/2014 by JDaniel08 (1 review written)

I was very impressed at the speed of my transaction. Geraint pulled out all the stops to make sure that I completed as quickly as possible. the team responded promptly to any email enquires that I sent… Read Full Review

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★★★★★

“couldn't ask for better”

Written on: 11/08/2014 by Mr-G863 (1 review written)

The service I received was perfect, I couldn't ask for better. I will definitely use Convey Law again… Read Full Review

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★★★★☆

“Put my mind at rest, hassle free.”

Written on: 08/08/2014 by 10Patton (1 review written)

At the beginning of the transaction I was slightly dubious but the advisor quickly put my mind at rest. I found getting hold of her to be hassle free as she was always there to take my calls. She is one of the best conveyancers I have ever used and I intend to use Convey Law again in the future… Read Full Review

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★★★★★

“I found them very Helpful.”

Written on: 07/08/2014 by ieWilliams363 (1 review written)

I found the general attitude of the staff to be outstanding. Everyone seemed very relaxed and happy to help. Any questions I asked, no matter how silly were answered straight away. I was really impressed and would definitely use Convey Law again… Read Full Review

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★★★★☆

“They just got on with it.”

Written on: 06/08/2014 by VivianBradshaw (1 review written)

Everything went well with my transaction, I like the fact I wasn't bothered unless they needed me. They just simply got on with things and I felt that they were in control. I would be more than happy to use Convey Law again… Read Full Review

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★★★★★

“Good, speedy transaction”

Written on: 22/07/2014 by MisterDaniel (1 review written)

I was very impressed at the speed of my transaction. Geraint pulled out all the stops to make sure that I completed as quickly as possible. The Team responded promptly to any email enquiries that I sent. I would recommend Convey Law in the future… Read Full Review

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★★★★★

“Recommended”

Written on: 22/07/2014 by Mr_Hiscox7 (1 review written)

The service provided by the team was perfect, whenever I called they dealt with my query and always responded to any messages that I left. I would recommend… Read Full Review

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★★★★★

“Over the moon!”

Written on: 15/07/2014 by Stevens498 (1 review written)

I was over the moon with the service that I received from Convey Law, the advisor did a fantastic job. I was very impressed at the speed he dealt with my purchase as I was concerned due to the fact that they weren't a local solicitors. However, I would definitely recommend Convey Law to my friends and family. Thank you… Read Full Review

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★★★★☆

“I was Pleasantly surprised”

Written on: 14/07/2014 by Guthrietg232 (1 review written)

After an initial Glitch, I found the whole process to be excellent. I liked the fact that everything could be done remotely, via email and over the phone. It all ran smoothly and I was pleasantly surprised how easy I found it. I would definitely use Convey Law again… Read Full Review

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