written by Hurstgd253 on 19/08/2020
The telephone number you can find is just an answering service. They do nothing other than take a message and email it to support. The email communication is slow to non existent. Do not use, do not recommend.
written by doughorrigan on 14/11/2017
Avoid. I needed a plan for a planning application, I typed in my address, the scale I needed, (1:1250, which is supposed to be an A4 size) but when I download the plan and printed it all I got is a small 4" square in the middle of an A4 piece of paper. Totally useless. They charge too much on the price as well, it's advertised at £13 but once ordered they add on the VAT (which isn't mentioned on the website) so total cost is £15.60 Tried getting in touch but there's no phone number, surprise surprise. No online chat either, just an email that when you enter the details and hit send just clears all the details I'd just entered. Complaint going in to ordnance survey and trading standards
written by TyreeLamb on 03/06/2015
I ordered two Ordnance survey maps on line for our Planning application and very easy to use on line syystem that in minutes made available the relevant maps for printing thus not delaying our application to Local Authority.
written by ShamarNoble52 on 01/06/2015
Good to get an accurate map of my holding, and as a pdf can print off more copies. My 3 hectare holding would have fitted nicely on an A4 but with so much blank paper top and bottom I had to crop to critical area. Should accomplish it's purpose!
written by 450Moreno on 29/05/2015
Simpler to use than the sites recommended by my local planning authority. Manual colour pencil was much better than the way other sites allowed you to colour in boundaries. It would be an improvement to enable user to employ a thicker pencil.
written by McNallyjb137 on 29/05/2015
A daunting task ,made simple with this very user friendly website.
written by oldguysteve on 28/05/2015
QUICK,EASY,VERY REASONABLY PRICED,JUST GREAT.
written by America153 on 28/05/2015
Easy to use service although couldn't process order from my iPad.
written by ClareInnes on 27/05/2015
Really happy to find this site and will now switch for all my planning work. It was easy to find the area of land I was looking for and then to switch between various scales to get the necessary detail; liked the fact that I could preview the plans before purchasing and that it was easy to try out some of the features and cancel editing without having to go back to the start again. Found outlining various shapes such as buildings and site area not as flexible as I would have liked - but this might be more me getting used to the site rather than a software deficiency!!! Valuable added feature would be to calculate areas highlighted - just in case you are looking to create added value!!!!!
written by JaydenGorman on 27/05/2015
By far the quickest and simplest application I've come across. Very Good value compared to other company's. I will for sure use this time and time again! Thank you Buyaplan!
written by Tristin311 on 26/05/2015
Managed to get maps downloaded in about 10 minutes. Easy!
written by Dowdnw394 on 25/05/2015
A quick and easy way to get a plan at the scale you need. Not sure why I got a follow-up email asking why I hadn't bought a plan, which I had, and was therefore a bit concerned that wouldn't be able to download it, but no problem there. I would have like the option of marking various areas on the plan and writing in a key.
written by McKenna398 on 24/05/2015
My only comment is the page should let you select site and block plan together. Other than that it's a great service. I had been recommended the site by a friend and I would definitely recommend to others.
written by Dickinson293 on 24/05/2015
Very much appreciate the ability to buy a plan quickly on line - however the it is out of date by at least 4 years. The footprint of our house is now different and needs to be updated for use with a planning application.
written by on 24/05/2015
I don't like the fact it is £10 for a map that is sorted in 2 minutes. I think you are ripping people off that are put in a bad situation by the stupid demands of the planning offices. However, i understand why you charge that much and i would do the same thing!
written by LamontJenkins403 on 22/05/2015
Effortless and quick service. Just what you need. I would prefer a better price though.
written by Flynnpm399 on 21/05/2015
This site was really good ,simple to understand and to use but one thing I couldn't do was split land that was sold for example the car park ,so now I must do this manually and hope the planning office will accept .
written by 104Grace on 21/05/2015
I followed the instructions of the BUY A PLAN website and paid the required fee. I received the plan and using the tools as instructed, I outlined the site of my project. However, when I tried to print the plan it would not print. I saved the plan to documents and it was saved in a PRN file which also would not print. When I try printing the PRN file, I get an error message saying the file was corrupted. I had an online chat with an adviser who could not help me but he said a Specialist would contact me as soon. I said that it was urgent as I need to submit my planning application tomorrow morning. Some 2 hours later I am still waiting for the Specialist to contact me although I gave my email and telephone contact details. I am not very happy about all this as it has been very time consuming and I still do not have a positive outcome. I do hope I will hear from your company today and resolve this matter satisfactorily.
written by ybJenkins96 on 21/05/2015
Good item and quick to produce. However, the price was substantially more than the initial advert and did not include VAT! The cheapest option was so bad it was ridiculous to even have it on the website. And it was not obvious that the price didn't include VAT until check out which I felt was grossly misleading.
written by Curran15 on 21/05/2015
Very easy to use but the instructions for local authority requirements re marking boundaries and colours required could be made clearer. Once deciphered, the procedure was simple and easy to use. Not really your problem but local authority in my case could be more aware of your website. Getting the correct info from them was like pulling teeth and may affect the first point of contact for your business. Otherwise, good job!
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