NEED SHUTTING DOWN PRONTO

Officially tthe worst company to ever exist.

In Brief
NO work EVER carried out - even after complaining the garden areas are never maintained. This is over a 5 year period - the gardens were done once in January after complaining - the companies excuse was 'The gardener didnt know about these gardens' laughable! its now September and the last time they completed the gardens was in January upon my complaint.

£36 per month has now increased to £50 per month. nearly a 30% increase in a year? and no work being carried out.

Got so fed up of the work and threatening letters that i have lodged a complaint with the ombudsment - i provided evidence of negligence with supporting images of the area. When it was Trinitys time to respond to the ombudsmen they never gave a case? The Ombudsmen were in favour of myself and summoned Trinty to minus all gardening/maintenace charges from the amounts i owe....3 months later still not done - Ombudsmen are now escalating the case.

Just like when i raised my original complaint i had no response from Trinity ... even their regulators cannot get a response?
Customer service procedures fail to exist and it appears that the company is making millions without actually carrying out anywork.

If you really have a problem with TRinity....i would suggest teh same as what i have done - Go to the regulator and lodge an official complaint with evidence that you are not happy with the responses recieved or service you are paying for.

On a personal observation this company is 100% owned and run by people know the system well and are making millions, until this is fully bought to the regulators attention nothing will be done!

Reporting to the ombudsmen is simple and all done via email - this could save you thousands in the long run and millions across the country - we live in an age now where customer service should be no1. This company is stealing money from my pockets and im trying to do something about it , not just from a personal advantage but also id like to bring the company to shame and eventually out of business.

For those who read this - how can over 20 reviews for the same company be incorrect - and i imagine anyone reading these reviews are here to complain about the same kind of thing!