Simarc Property Management Limited Reviews - www.simarc.co.uk

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Simarc Property Management Limited - www.simarc.co.uk

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Latest Reviews

★☆☆☆☆

“Charges”

Written on: 21/07/2014 by BryannaMeredith344 (1 review written)

Tried to charge me a £56 fee for someone else's ground rent arrears. Attitude of staff was rude and abrasive. Watch these people carefully… Read Full Review

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★☆☆☆☆

“Not interested in anything but taking your money”

Written on: 12/06/2014 by Iyanaj309 (1 review written)

Never had a good phone call to them, always just want you to pay, no answers to questions, eg I had waited 29.35 minutes and asked why? All I got from two different people I spoke to, was I can help you now. No mention of an answer to my question. Wish they had never had an interest in the apartment block my mother lives in!!!! Would NEVER recommend them to anyone!!… Read Full Review

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★☆☆☆☆

“Corrupt Company, avoid or face extortionate yearly...”

Written on: 08/06/2014 by TerryColthorpe (1 review written)

I would never of purchased our flat if I had known I had to deal with the bunch of criminals who trade under the name of Simarc, I advise any one who is considering a buy to let investment that has been built on any land managed by Simarc to go elsewhere. Charges are extortionate and late payment charges border on the criminal, Try ringing them, its impossible to get through. I will gladly support any one who wishes to challenge them through the courts or the department of fair trading… Read Full Review

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Leia40's Response to TerryColthorpe's Review

Written on: 12/08/2014

I've just written a letter to my MP about them, to raise the introduction of regulation of this industry, to abolish/change the percentages of marriage value and to regulate fees as they do in banking. They are a completely disgusting company that make peoples lives a misery. I don't think they or any other company should be allowed to get away with this exploitation. I suggest writing to your MP too.

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★☆☆☆☆

“Disreputable doesn't describe them”

Written on: 07/05/2014 by HannaTerry (1 review written)

Hard to believe so many people had found themselves in the same position as myself laden down with trumped up administrative charges. I live overseas and have written to my mortgage company saying I haven't paid ground rent paid and mentioning to the mortgage company that they wrote to me on three separate occasions. Not sure where those letters were going but I certainly wasn't in receipt of them. When I called they said they couldn't send a letter overseas because their outsourced postage… Read Full Review

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★☆☆☆☆

“The Property Management Mafia”

Written on: 28/04/2014 by Phil4u (1 review written)

There is nothing that anyone could say that would fully describe this COMPANY - I hate to call them that. They are a bunch of money grabbing ******** who should be shut down. They have 1 star because I could not give them zero. They lie and cheat and use any method possible to obtain money from unsuspecting leaseholders… Read Full Review

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★☆☆☆☆

“Bad!!!!!”

Written on: 24/04/2014 by Merrittmg270 (1 review written)

The web site does not work, when you want to pay! I work out of the UK a lot and never get any information. This company should not be touched!… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 20/03/2014 by Myrickpk59 (1 review written)

I have a number of issues with my flat that they never respond to. I've sent letter's and mails. Now i'm looking at moving and it's all related to them… Read Full Review

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Dingding1's Comment

Written on: 25/03/2014

They are good at imposing their 'entitlements' on leaseholders - you need to do the same to them as 'freeholders'. If you have issues with the 'freehold', get a solicitor to take on the correspondence sooner rather than later, and make sure they impose strict response terms to get replies.

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★☆☆☆☆

“DISGUSTING PRACTICES - PREY ON THE VULNERABLE.”

Written on: 12/02/2014 by Skye79 (1 review written)

Awful experience. I'm selling my flat and Simarc waited until the last minute before telling my solicitor they need £252 from me to issue them with ground rent information which the buyers solicitor has requested. At this point, I am obviously very keen for the sale to be finalised so feel I have no choice but to pay. I ring them up and am advised that they will not issue the requested information to my solicitor for 10 working days from when they receive payment. Not UP TO 10 working days… Read Full Review

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Leia40's Response to Skye79's Review

Written on: 12/08/2014

You can apply to tribunal, outlining your case for them to determine if the fees are reasonable. Look at leaseadvice.

This site provides you with examples of tribunal cases, advice and you can contact them for advice about your situation. They rely on people doing nothing and even though you paid, it was under duress, they can be ordered to replay.I am stunned that this industry's practices are not regulated and I have contacted my MP to support regulation.

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★☆☆☆☆

“Freehold”

Written on: 29/01/2014

Trying to buy the freehold for my property is proving impossible even with a solicitor. They don't answer emails letters and even tried to leave dodgy covenants in the lease that would not let me upgrade my property after purchasing the freehold without first paying them more cash… Read Full Review

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★☆☆☆☆

“Not even worth 1 star”

Written on: 24/01/2014

Simarc stopped writing to me for ground rent back in 2011, then suddenly in October 2013 I got a letter saying I owed £24 in ground rent and £40 in charges! I refused to pay all the charges and sent a cheque for £24. They returned my cheque and are now trying to charge me £156 in charges. Every time I get any correspondence from them the about I owe and the charges that are charging me are changing in value. They have wrote to my mortgage company to try to repossess my house! I have pointed… Read Full Review

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Dingding1's Comment

Written on: 29/01/2014

Good luck. Fight their bullying and blackmailing with continuous correspondence and with (valid) challenges to their demands which are often speculative at best.

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Johnrowe's Comment

Written on: 05/02/2014

look carefully at the terms of your lease - if you own a leasehold house it is extremely unlikely Simarc have any right to charge anything other than the bare amount of the rent. Invite them to sue - they won't. If they succeed in having your mortgage company pay anything more than the rent and add it to your mortgage account complain to the financial ombudsman.

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★☆☆☆☆

“Arrogant, dishonest company”

Written on: 09/01/2014

Simarc received £216 for my husband and I to enter into a deed of covenant with the landlord when I bought a flat in Southampton. The deed was written by my solicitor - Simarc received the money in order to 'lodge the deed with the freeholder', i.e. to send a 2 sided document to the freeholder. According to their own telephone assistant, they did nothing else for this money. They now want £120 to issue a 'Certificate of Compliance' which shows that I've entered into the covenant with the… Read Full Review

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Khodgson152's Comment

Written on: 26/01/2014

We are having serious issues with this company and their horrendous charges. We have also asked them to justify the large fees and they just ignore our question outright. They are a disgrace, we are contacting the Leasehold Valuation Company too and are attaching all of our correspondence with them. Really hoping for a reasonable response. Good luck!

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Dingding1's Comment

Written on: 25/03/2014

Would like to hear an update when you have one.

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★☆☆☆☆

“WANT TO PAY GROUND RENT CANT ACCESS MY ACCOUNT?? THINK...”

Written on: 26/12/2013 by smick63 (1 review written)

WANT TO PAY GROUND RENT CANT ACCESS MY ACCOUNT?? THINK IT IS DONE DELIBERATE TO MAKE MORE MONEY OUT OF YOU-AGREE WITH EVERY REVIEW I HAVE READ AND THE GOVERMENT SHOULD STEP IN AND FINE THEM HEAVILY AND PUT THEM TO BED.THER IS NOTHING TO LIKE ABOUT THEM AND ALL STAFF ARE PURE IGNORANCE HERES HOPING THEY WILL SOON BE OUT OF A JOB -QUICKLY I HOPE AND THEY CAN REALISE THEN WHAT IT IS LIKE TO BE STRUGGLING… Read Full Review

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Lmccs's Response to smick63's Review

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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Dingding1's Response to smick63's Review

Written on: 14/01/2014

They will add high charges anytime they think they can and encourage you to miss deadlines so they can do so. Then they will prevent you paying the base Ground Rent part without paying all the others (that you may be disputing). And in disputing and not paying they will add more fees. In the end, when you come to want to sell, they will in any case hold all these disputed fees over you, in addition to rip-off admin charges for your sale and genuinely jeoparise it. Simarc give Freeholders a bad name and need to be stopped. They at least need to be properly regulated so they only charge 'reasonable' and actual charges, not trumped up ones.

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★☆☆☆☆

“Complete Rip Off Merchants”

Written on: 28/11/2013

I would never buy a leasehold property again if this name came up. The problem is, they took over from a very good company a few years ago, but the owners of the properties get no say whatsoever in who is extortioning money out of them. It's put me off ever buying leasehold again, which is a shame because the property is lovely… Read Full Review

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Lmccs's Comment

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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★☆☆☆☆

“Useless! ”

Written on: 02/11/2013

Completely useless company. Trying to communicate with them is impossible. Emails unanswered, try to phone and unless your paying something you are immediately cut off. However, they seem excellant in communication when they're trying to get money from you. Stay clear!… Read Full Review

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Lmccs's Comment

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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★☆☆☆☆

“Rip-off merchants”

Written on: 26/09/2013

Facts: Was fined about 56pds for non-payment of ground rent (the email that should have been sent to me was sent to a non-existent email address - I know this because the person I rang told me what "my" email address was in their records. When I sent an email to this fake address it cam back as "undeliverable" as it would have done when Simarc sent it (if they did at all). A month after that I had to pay 120pds for having let my property, and when I paid by 'phone the charge turned out to be… Read Full Review

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Lmccs's Comment

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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Dingding1's Comment

Written on: 25/03/2014

Mat, your offer to help might be well intentioned (albeit with a vested interest) but this is not about Managing Agents so much as the Freeholder and the fact that the Freehold and the ground rent that goes with it is sometime sold on to sharks like Simarc who set out to maximise their revenues by dubious means and practices. If you can help with that...

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Phil4U's Comment

Written on: 28/04/2014

I am in the same dispute with SIMARC. When I questioned the £120 and asked for a copy of the Lease section showing the fee I received an e-mail enclosing the section of the lease and said they had made an error. The fee was actually £25 plus VAT - although no mention of VAT in the lease. I have contacted HMRC VAT division to see if they can add VAT to leasehold identified fee. I am also in dispute about ground rent fees that seem to have escalated to over £200 because I keep disputing their costs.

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Khodgson152's Comment

Written on: 26/01/2014

We are having the very same problem. I swear we haven't had the ground rent letter and because we are disputing other charges with them they won't allow me to set up a direct debit to pay my ground rent so that I don't miss my payment. I have never been late in the last 14 years paying it but I am certain that I haven't received my letter detailing what I need to pay!

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★☆☆☆☆

“Bordering on the criminal”

Written on: 25/09/2013 by Teotta (1 review written)

If I could give Simarc 0 stars I would. They are bullies & make money by charging extortionate administration fees and often very high ground rent. They are insisting we pay a proportion of ground rent that covers dates before we moved in. Citizens Advice Bureau have advised we speak to our solicitors and that we should only be paying from our start date - despite Simarc telling us we would be in arrears if we do not pay. Deal with them through your solicitor - not personally wherever possible… Read Full Review

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Lmccs's Response to Teotta's Review

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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★☆☆☆☆

“WORST COMPANY EVER DEALT WITH”

Written on: 06/09/2013 by Helsbels29 (1 review written)

This has to be the worst company i have ever had to deal with. Please avoid at all costs… Read Full Review

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Lmccs's Response to Helsbels29's Review

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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★☆☆☆☆

“Do not buy a property if Simarc are the Property...”

Written on: 07/08/2013 by ipswich07 (1 review written)

The worst Company you could imagine with extortionate charges added with no explanation or logical reason, ( 48% on a £200 charge after just one week delay !!!!) They are just trading as a legitimate company and they do not appear to be governed by anyone. Do not buy a property if the land or property is managed by Simarc. Soleless, heartless, faceless bunch that should be ashamed of the way they conduct them selves… Read Full Review

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Lmccs's Response to ipswich07's Review

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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Dingding1's reply to Lmccs's Comment

Written on: 14/01/2014

How do we know you are not Simarc in disguise? They would do anything and are leeches

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Lmccs's reply to Dingding1's Comment

Written on: 15/01/2014

Because I'm not Simarc in diguise thank you.

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Dingding1's reply to Lmccs's Comment

Written on: 16/01/2014

Perhaps you can
(a) not spam every SIMARC review on this site
(b) provide a more transparent external contact/info site
(c) explain how you will help in these cases, which are not about removing the Managing Agent (Service Charges) but about extortionate FreeHolder Agent charges.

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Khodgson152's reply to Dingding1's Comment

Written on: 26/01/2014

Well said sick of seeing the same soul less response on each post!

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★☆☆☆☆

“HORRIBLE!!!”

Written on: 05/08/2013

I agree with all the bad comments about Simarc. I made a personal information request with under the Data Protection Act and Simarc did not respond, unbelievable or what. … Read Full Review

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★☆☆☆☆

“robbers”

Written on: 31/07/2013 by j.nicols (1 review written)

totally agree with most of the comments from others. my computer was broken so didnt receive groundf rent invoice in june, consequently in july I received an invoice with admin charges of £66.00 rang to explain and was told to pay it or more costs would be charged ! something should be done about this company and their ridiculous charges!… Read Full Review

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Lmccs's Response to j.nicols's Review

Written on: 07/01/2014

Hi,

I'm a Director of our Leasehold Management Company and I've now started my own consultancy to offer advice on how you can improve the service your receive and reduce your management fees.

I successfully removed our bad Managing Agent and saved our development £25,000 a year!!

Are you a director of the Leasehold Management Company where you live?


Mat

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