written by Santiago213 on 16/02/2016
Here is my case.
I have logged in on their website, by doing so I had to provide my email address. Since then, all correspondence was stopped and I have forgotten about them.
after four years of not paying the ground rent (circa £200) I was hit with £800 of penalty charges. After speaking to them it became apparent that this practice (living off charges) is a bread and butter for them. Ripping people off is one of the ways of making money and as they have an excuse to call their T&Cs.
Terrible, I am not sure how they can get away with running the business this way. They are like movie's bad character run organisation. I wouldn't recommend them to my enemy. I hope they choke on my money and rot in hell
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