DON'T! Avoid. Look elsewhere

Remus Property Management
★☆☆☆☆
1.1
3.0% of users recommend this
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LeweyF's review of Remus Property Management

“DON'T! Avoid. Look elsewhere ”

★☆☆☆☆

written by LeweyF on 23/01/2017

We purchased a new build from Persimmon Homes. Part of the contract was that we would have to pay an annual charge for our estate to be managed by Remus. However, we could expect a well maintained estate. We would be able to appoint Directors to the management company from the residents and take charge of expenses.
Three years on and we've still not been able to appoint Directors. Our Service charge rose by over 22% after the first year, and by 26% the next year. We have received an extremely poor service and our estate looks no different from the local council managed estates. Yet we pay both a Service Charge and a Council Tax.
Having complained, Remus won't communicate with me other than to suggest that I refer any issues to the Ombudsman. They never give a straight answer to a straight question and are only interested in getting as much money out of you as possible.
The manager our Regional Persimmon Homes office happens to be a Director of REMUS!
DO NOT BECOME INVOLVED WITH ANYTHING TO DO WITH REMUS.

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