Quite possibly the worst company I've ever dealt with -AVOID

I would never recommend this company to anyone, owner or tenant. Being unpleasant to deal with is the least of it. They lie, are negligent and would agree to sell their granny if it meant you taking a flat, then they forget about you.
They made promises to repair the flat that i rented and once i was in, resorted to ignoring my calls and emails. I was paying 800 a month for a flat with holes in the walls, cracked floors and flooding.
When i asked for a spare set of keys, they acted ridiculously defensively, claiming that only one set of keys per person on the lease (i'm a 38 year old professional btw).
Months after i'd left, they asked me for 120 pounds for "cleaning" an already thoroughly cleaned flat. All this despite agreeing that it wasn't required as it was filthy when i moved in. When I refused, they DOUBLED their claim to 240 pounds through LPSS. Says it all really.

Avoid if you care about your property and/or your sanity.