written by on 20/11/2012
I paid these lot a "cleaning fee" as they referred to it when i first moved in.
The day I moved in the place wa disgusting! Dirt and dust everywhere, cooker oiled and toilet still had toilet paper in the loo and bin!!!
I emailed them to tell them this, they ignored me!
Checkout day came a year later and despite a deep clean being paid for by me, they sent me a bill of over £200 for cleaning.
"Dust on door frame", "Dust on wall sockets" - WHAT????
They are now trying to scam me out of £200 to cover this even though I paid a fee of £70 when I first moved in to a DIRTY FLAT!
Stay away from these lot, they have pulled this a few times if you look around this website for reviews on them.
As rated by our community of reviewers
Rpearlman's Comment
Written on: 28/11/2012
The fee you paid when you moved in was a checkout fee not a cleaning fee . Once we had done a checkout and comparing to inventory which you signed you left the property in a condition much worse than when you moved in that is why you were charged for a clean