As many others I am sure thought I was buying a quality power washer. As it happens my father in law bought his first and said how good it was, I tried it and also bought one then just out of warranty the retractable hose connection snapped off his machine. I repaired this with some brass pipe fittings and a industrial resin glue. Alls well now but no retractable hose any more. My washer exactly the same thing happened so I phoned the tech department and was told this has never happened before send it back and we will fix it at a price of course. I fixed it myself. The performance of this power washer I find lacking, we use it for external wooden stairs and block paved yard. It takes several passes to shift the dirt and growths making cleaning a real chore not a pleasure, that means there is no way you will get the kids to do it! I would not buy another Karcher washer. My 20 year old Kew was better and far more robust.

Disappointed at the robustness of this machine. will not be buying another Kurcher K5.50M.