written by on 17/02/2014
Appalling. After 10 mins form filling and admin they decided photo ID plus proof of address not enough and they need 2 photo ID i.e. passport plus driving licence. Ludicrous, and not as per website. Not a big transaction this was modest sum but well above their minimum (US$500).
If you ever get a prepaid currency card from them note that it can only be topped up in-store, which is also pretty much unheard of in the prepaid currency card industry. Don't waste time with them if you are in a hurry and cannot wait for Caxton or similar cards to arrive. you might try Asda (who were brilliant)
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