written by 1ROSEBUD on 22/01/2015
when my last card exspired in june 2014 i was refused another card without no reason given at all 2 days before my card exspired i made a purchase from amazon cash plus would not allow payment for the goods i had nearly £13.00 pounds in my account i checked my account on 22 january 2015 my account balance reads £00.00 hew gave them the right to take money that dont belong to them this is just theft of my money not there money i am on low benefits i cant afford to lose this money this is a big company that has got lots of money so why take this money from my account i just cant belive that they done this to me
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Cashplus's Response to 1ROSEBUD's Review
Written on: 25/02/2015
Dear Cashplus Customer,
I’m sorry that you’ve had a negative experience with Cashplus recently. Without knowing the details of your situation, I can’t explain why we weren’t able to re-issue your card, or why the money was taken out of your account. If there’s been an error on our part we’d like to correct this as soon as possible, or help you understand why the money was taken out. I’ll contact you directly so we can get to the bottom of this.
Kind Regards,
Jayne,
Cashplus