WORST company ever

Yodel - www.yodel.co.uk
★☆☆☆☆
1.2
5.0% of users recommend this
  • Value For Money

Adani357's review of Yodel - www.yodel.co.uk

“WORST company ever”

★☆☆☆☆

written by Adani357 on 02/10/2015

First two times they claimed to have attempted delivery I was at home. They didn't try to deliver and they didn't leave a card. They basically just lied. The third delivery they did actually attempt to make and did leave a card.
I called the number on the card and went through the automated system to arrange to pick it up from the local depot - 20 miles away - the following day. The automated system confirmed this and gave me the depot address. Lo and behold online tracking now says my parcel is out for delivery again, rather than waiting in the depot for me to collect it. The online chat is totally useless and can't tell you any more than online tracking tells you.

Shame on you Tesco Mobile for using a company known for being so absolutely useless. On the verge of giving up and cancelling my order. If you can, avoid them at all costs.

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