What customer service?

Yodel - www.yodel.co.uk
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★☆☆☆☆
1.2 / 5
From 2967 reviews
4.2% of users recommend this

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wobblesnap's review of Yodel - www.yodel.co.uk

★☆☆☆☆
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“What customer service?”

Written on: 19/06/2012 by wobblesnap (1 review written)

Trying to arrange re-delivery. Website tells me I can't do it on line. Can't find address of local depot. waited 20 minutes on the telephone trying to get through (at 10p a minute - so I feel as if I have just been mugged). This firm clearly doesn't care two hoots about its customers and I feel that one star gives them far more credit than they deserve. I used to think Parcel Force was bad. Yodel is in a different league. In future I will not purchase from companies that use Yodel

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