XDP Express Reviews

★★★★☆
3.5 / 5
1490
64.8% of users recommend this
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XDP Express

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Latest Reviews

★☆☆☆☆

“Worst courier service ever”

Written on: 17/06/2017 by nfHubbard248 (1 review written)

Item was dispatched by the supplier on the Thursday, and on Friday morning I received a timeslot from XDP for the item to arrive. Nobody showed up. I decided to see how Monday went - still no parcel. I thought I'd best click on the email link provided by the supplier which shows that XDP claims to have delivered the item on the previous day (Sunday at 8pm) - when I was at home and certainly had no visitors. I'm currently chasing the supplier to find out what on earth is going on, and whether… Read Full Review

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★☆☆☆☆

“TERRIBLE RUDE COMPANY Missed pickup. No warning. No...”

Written on: 01/06/2017 by Donelson52 (1 review written)

I had to PAY to call next day after missed pickup. No apology, no warning, no courtesy. Rude agents Now I have to wait again today for ANOTHER email for another pickup time. And they refuse to give receipt on pickup TERRIBLE COMPANY… Read Full Review

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★★☆☆☆

“No contact whatsoever”

Written on: 25/05/2017

Ordered bed through Groupon and was informed that we would receive the bed within seven working days. I was informed that we would receive an email with courier and tracking number within the seven days. I tried to track on Groupon but no information was posted. I emailed Groupon and received an email informing me that I would be contacted by courier with the date of delivery. This never happened. A delivery van arrived 7.00pm to an empty flat! The tracking system was still showing order… Read Full Review

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★☆☆☆☆

“a very dodgy company”

Written on: 19/04/2017 by AylaJohnston (1 review written)

One of XPD's drivers entered our property illegally and caused criminal damage to building works on our property. Customer services ignored our email to them and instead have attempted to have critical reviews removed from review sites we've posted on. If they put as much energy into making restitution for botched and bungled jobs they do that they put into trying to manipulate their public image then they might be a company worth dealing with. As it is my only recommendation is use them at… Read Full Review

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★☆☆☆☆

“Worst company ever ”

Written on: 13/03/2017 by Chace384 (1 review written)

I'm only giving them a 1 because I couldn't give a zero. They attempted to deliver an order FOUR times but THEY DAMAGED IT EVERY TIME ! Seriously, Wayfair, the company I ordered from gave up and cancelled the order in the end because their losses were just ridiculous and they're apparently tied into a contract with them. Beyond the fact they destroyed 4 orders - they didn't actually bother telling anyone - so each of the 4 times, the only way either myself or Wayfair knew it was damaged was… Read Full Review

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★★★★☆

“Good service”

Written on: 05/02/2017 by Rose192 (1 review written)

Items were delivered on time. Driver called me to confirm when he would deliver. Very pleasant person… Read Full Review

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★★★★★

“good delivery ”

Written on: 15/01/2017 by Foxtk1970 (1 review written)

Thank you for a stress free delivery item had arrived im time and in perfect condition … Read Full Review

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★★★★★

“Good service”

Written on: 14/01/2017 by Aydan229 (1 review written)

Items arrived on time and I was informed of the time well in advance :)… Read Full Review

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★★★★★

“Excellent friendly service, goods delivered promptly”

Written on: 14/01/2017 by Kylee454 (1 review written)

Excellent friendly service, goods delivered promptly and intact… Read Full Review

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★★★★★

“Fantastic service. Very happy customer ”

Written on: 14/01/2017 by ClaraHurley1970 (1 review written)

Very happy . I was working on the day of delivery. My pregnant fiancé waited in for it . She said the delivery guy was very polite and friendly and she is very fussy when it comesto customer service. Also my goods were in great condition .so I assume that it was handled with great care. My delivery came on time .will definitely recommend the company to a friend… Read Full Review

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★★★★☆

“Excellent ”

Written on: 13/01/2017 by SageLane1 (1 review written)

The Service was very good and I would recommend family and friends. Excellent Service… Read Full Review

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★★★★★

“merchants chest”

Written on: 13/01/2017 by ipStephenson1974 (1 review written)

We are very pleased with this item. The delivery was first class. We would recommend this seller… Read Full Review

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★★★★☆

“Delivery of furniture”

Written on: 13/01/2017

Although listed as a 2-man delivery, one man managed OK and was courteous and helpful. All was fine and goods were received in perfect condition… Read Full Review

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★★★★★

“Service ”

Written on: 13/01/2017 by Maldonadouu53 (1 review written)

No complaints excellent service arrived on time and complete… Read Full Review

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★★★★★

“happy”

Written on: 13/01/2017 by vgBarrett1976 (1 review written)

on time well packed courteous service makes me happy… Read Full Review

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★★★★★

“Literally spot on time!”

Written on: 12/01/2017 by McCormack226 (1 review written)

Fab delivery timing, great communication and good customer service from the driver. I was emailed and texted regularly to keep me informed of the delivery. [Consignment number ZWASHM009504]… Read Full Review

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★★★★★

“Amazing , speedy and reliable. ”

Written on: 12/01/2017 by Barby46 (1 review written)

I ordered a couple of items of furniture (a TV unit and a small sideboard) online through Tesco Direct from Roseland Furniture on the Tuesday night and received them on the Thursday morning - amazing!! The guy who brought them was courteous and friendly He placed the items exactly where I asked. Unfortunately one of the items supplied was incorrect so he returned a couple of days later to take it back. Then I think two days later returned with the correct item. All of this was just a few… Read Full Review

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★★★★★

“Communication ”

Written on: 12/01/2017 by Bulldog99 (1 review written)

Excellent service. I was kept up to date along the way… Read Full Review

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★☆☆☆☆

“Cheap and rubbish”

Written on: 12/01/2017 by Dears (1 review written)

The company we bought our mattress from used them. We were told two men would deliver into our house, but one miserable man arrived and wouldn't even lift it in our door due to 'health and safety'. When I got it inside found 1/2" punctures in the packaging and dirty drag marks along the bottom. The puncture had gone deep into the mattress. When the mattress company sent a replacement it got lost by XDP in their warehouse. No update from them, but after chasing the mattress company we got the… Read Full Review

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★★★★★

“Efficient fast service”

Written on: 11/01/2017 by AniyaPowell138 (1 review written)

Large item was left with my neighbour who was happy to receive on behalf which meant I did not have to rearrange. Consignment number ZWAPPH012740… Read Full Review

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