XDP Express Reviews

★★★★☆
3.5 / 5
1418
64% of users recommend this
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XDP Express

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Latest Reviews

★☆☆☆☆

“Avoid purchasing with any company using them ”

Written on: 28/07/2016 by LiaBrown6 (1 review written)

Had 3 poor experiences with them in one week so suggests they are so cheap more companies are using them. Sometimes notify in advance (2-3 hrs notice), sometimes not. Sometimes, notified the day after. One delivery due AM, the delivery guy phoned to say he was at my door at 2pm (i had to go to the hospital) but didn't have a card. I told him to redeliver the next day, instead he dumped the packages (to build a king size iron bed) in my elderly neighbour's hallway. The items were so heavy… Read Full Review

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★★★★☆

“Good delivery”

Written on: 27/07/2016 by Andybikemad (1 review written)

Arrived within schedule as told driver was polite and helpful. Was worried about item arriving in good order as was a large fragile item but all was good… Read Full Review

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★☆☆☆☆

“worst by far, bad customer service, no communication,”

Written on: 28/06/2016 by woLove222 (1 review written)

absolutely terrible company, 1st delivery carded so contacted them asking for item to be held for pick up at weekend as i was working,although i couldnt find where the nearest depot is as they kinda forgot that bit on the website, item was carded again next 3 days!!!! impressed the driver tried to deliver it 4 times, so i thought how about i let them do their job, so i phoned them to which they replied item was out for delivery and should be with me between 11 and 2, ok great i thought, il stay… Read Full Review

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★☆☆☆☆

“astonishingly bad company”

Written on: 10/05/2016 by Upton369 (1 review written)

possibly the worst delivery company in operation Utter joke. 3 scheduled deliveries, 3 non deliveries.. wont answer phone, multiple excuses, accidents broken down..carded 3 times. I took several afternoons off work..as per expected delivery email times..wasted 3 afternoons, and lost wages. STILL NOT HAD MY DELIVERY DO NOT USE THEM AND MORE IMPORTANTLY CHECK WHO YOUR SUPPLIER USES AS A COURIER...MY MFIRST MISTAKE.. FURIOUS IN MANCHESTER… Read Full Review

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★☆☆☆☆

“Disgusting delivery firm ”

Written on: 27/04/2016 by Coling51 (1 review written)

Had a mattress delivered, by throwing it over my garden wall which you can't see what's on other side damaging furniture. Took a week, many phone calls and emails to get a manager to answer my complaint. Had to phone the driver who insisted on coming round to inspect the damage. Then tried to make a deal so didn't have to fully for the damage he had caused. Only thank you no one was sat there when this heavy memory foam mattress with clear instructions not to be left anyway was careless thrown… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 26/04/2016 by judyberisha (1 review written)

Disgraceful company . Told me that my punch bag had been delivered on 23rd December,they even sent me a photo of they receivers signature ,which turned out to be fraudulent, as XDP changed their story and said the bag had been returned as unwanted !!! They never stopped lying and my phone calls to them cost me £78 !! They sent the punch bag back to the supplier who then had to resend it . I want XDP to cover the cost of my phone calls to them ,they arre now refusing to talk to me ! Worst… Read Full Review

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★☆☆☆☆

“NEVER USE THESE AMATUERS ”

Written on: 07/04/2016 by 237Cook (1 review written)

This is the WORST delivery firm I have ever used, , LYING FOOLS. they don't have a clue what they are doing get someone in who knows how to run a company !! UNRELIABLE THEY NEED CLOSING DOWN. There are so many good delivery companies don't use the muppets of society or it will cost you. The man who calls himself a director needs to move on !!!!!!!!… Read Full Review

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★☆☆☆☆

“Do not use xdp couriers ever”

Written on: 06/04/2016 by Beddeliverycustomer (1 review written)

I had the worst delivery experience with XDP Couriers today. A man came to deliver my bed and literally threw the boxes out of the van and left them in the street, when I asked him why he was throwing my packages around he told me to f off and drove off, when I checked my delivery it turns out he had delivered somebody else's package to me in error and mine was nowhere to be seen. I'm now waiting for them to deliver my missing package and probably told to f off again. I have left a message at… Read Full Review

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★☆☆☆☆

“Rubbish DO NOT use the PLEASE”

Written on: 16/03/2016 by brGunn446 (1 review written)

Unbelievable. A young lad just turned up with a 44 kgs wardrobe left it outside our house on the drive, my wife (who was on her own and due in 3 weeks) asked him to take it in the house he said not insured and he did not take a signature he just left it there. This is made worse by the condition of the product, all battered chunks out of the cardboard packaging. I don’t think 44kgs should be delivered by just one person and to just dump it outside the house is so rude and made more so by my… Read Full Review

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★☆☆☆☆

“bell hole”

Written on: 19/02/2016 by Rigoberto1974 (1 review written)

Should have had parcel between 1 and 5 pm no sign of it no updates no phone calls shower of jezz… Read Full Review

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★☆☆☆☆

“This company lost/stole my 580 item then they said...”

Written on: 16/02/2016 by Masont36 (1 review written)

This company lost/stole my 580 item then they said it's not there fault and that i can't claim any money… Read Full Review

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★★★★★

“First class service.”

Written on: 12/02/2016 by KieranGreer130 (1 review written)

Excellent service, arrived early in the given time slot. driver very helpful. (tracking no Z3DCCS002386… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 11/02/2016 by Italiot (1 review written)

This courier company are useless and lazy and rude I will never use again or recommend them to anyone else their drivers are rude they don't deliver goods they just leave them on the side of the road my wife suffers from very bad asthma they were delivering 5 boxes of laminate flooring all she asked could he bring it by the door due to she was in a bad way he to f off stupid b so she refused to take delivery after that and said she will ask the company to use different transport and that is the… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/02/2016 by Juliettejohn (1 review written)

The two young men who delivered my fridge today kept me in touch from7-30am,phoned me when they were 10mins away, Had the old fridge out and the new one in in next to no time,even though getting it in wasn't the easiest. Really good service all round and very pleasant young men.Thank you… Read Full Review

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★☆☆☆☆

“Laughable”

Written on: 05/02/2016 by 419Powell (1 review written)

Having dealt with courier companies over the last 10years l can honestly say it's one of the worst l've come across. Just avoid them at all costs… Read Full Review

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★☆☆☆☆

“WORST COMPANY EVER!”

Written on: 03/02/2016 by BraedonLeach198 (1 review written)

I urge all to stay away from this company, seriously nothing but trouble! I have been treated disgustingly! I ordered a bed frame, chose next day delivery and was home all day, no one turned up, not even a phone call, nothing. Spoke to them and basically got screamed at down the phone by an extremely rude lady and hung up on twice, delivery driver was as rude as they come too. The next day I was told the frame would be delivered and I got a call to say no one was Home, the delivery driver was… Read Full Review

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★☆☆☆☆

“Should be shut down”

Written on: 21/01/2016

I expected a furniture delivery on the 12th Jan as I received an email on the actual day to give me a time slot. I rearranged my day at work to be home for the 3 hour slot.... no delivery. I called two different numbers provided by XPD, (one a premium rate) over 25 times over the next couple of days, left over 15 voice messages and several emails, not ONE was replied to. I managed to get through once to a lady who showed no interest or care, just said it will come out the next day. Surprise, it… Read Full Review

Nelson60's Comment

Written on: 22/01/2016

I am experiencing exactly the same problem - 3 hour slot given yesterday but no show. Same again today. No communication. Absolutely terrible. Don't believe I'll ever get my delivery!

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Shantao's Comment

Written on: 23/01/2016

Mine eventually turned up next door at 7.19pm, wrong address, wrong time and again, the box was battered and contents damaged! Now another issue to get it replaced and guess who is going to delivering that? Yes XPD!
I have left my 'story' on watchdog online. I think others experiencing these problems should too.
Good luck in greeting your delivery safely.

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★☆☆☆☆

“Disgraceful”

Written on: 17/01/2016 by N1kk1w (1 review written)

This is an awful company,if I could I would not have even given it one star. they've been telling me my item is on its way since 23rd December I've been given a time slot on several occasions, waited in but nothing has shown up. It also seems they've been reporting people's 1star reviews, on another website, so they get taken down and reviewed. I would never recommend this company and next time I buy something I will check what courier service they use before purchasing. I'm… Read Full Review

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★☆☆☆☆

“THEY CANT EVEN AFORD THERE WEB SITE !!”

Written on: 14/01/2016 by 457Kendall (1 review written)

WELL IVE BEEN WAITING FOR MY PARCEL NOW FOR 10 DAYS AND I HAVE RECEIVED 2 EMAILS SAYING ITS ON ITS WAY ? WHEN YOU GO TO TRACK PARCEL THE WEB SITE IS CLEARLY NOT EVEN UP AND RUNNING, GOD KNOWS WERE AND WHEN MY PARCEL WILL TURN UP. ON READING THE REVEIWS I THINK COMPANYS SHOULD GIVE YOU A CHOICE ON WHAT COURIER YOU WOULD LIKE TO DELIVER PEOPLES ITEMS… Read Full Review

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★☆☆☆☆

“xdp express unreliable company be aware !!”

Written on: 13/01/2016 by Kailey237 (1 review written)

i took afternoon off work and they failed to turn up, no phone calls, recived email at 11.30am to be told to be home between 12.30 to 3,30pm same day 2nd time useing this company but never again. sent 3 emails to request call from maneger and got no responce. waited 20 minutes on hold on there phone line for them to then flick the answer phone on asking to leave my number, no call back !! if your ordering something online or by phone please make sure before you order that xdp express are no… Read Full Review

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