XDP Express Reviews

★★★★☆
3.6 / 5
65.7% of users recommend this
  • Value For Money

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XDP Express

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Latest Reviews

★☆☆☆☆

“worst ever service ”

Written on: 20/09/2014 by dawncov (1 review written)

I have been waiting for 5 days for my collection. Every day they email with a time of collection and alas i am still waiting. Emails to them are not responded to. Worst customer service… Read Full Review

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★☆☆☆☆

“Disgusting customer service”

Written on: 19/09/2014 by Aryannaa142 (1 review written)

Extremely poor customer service. I am still yet to receive my parcel which was order on September 1st and I have no response to my e-mails and have been kept on hold for over 30 minutes on the customer service line for two days. I am appalled… Read Full Review

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★☆☆☆☆

“Waiting in 3 Days”

Written on: 15/09/2014 by Kaelq470 (1 review written)

I have been waiting in 3 days for this firm to collect a return. They don't answer the phone or emails and was told by the store involved, times from XDP are only indicative. I Told them not to collect today and despite this they sent me an email stating that as requested by me they would collect today. Needless to say after waiting in they did not collect the item. The item to be collected was originally damaged in transit in the first place… Read Full Review

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★★★★★

“CYCLE ITEMS FOR NEW BIKE”

Written on: 14/09/2014 by Damien179 (1 review written)

a fast delivery and item was well packed and protected the service was very good… Read Full Review

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★☆☆☆☆

“A poor Company.”

Written on: 10/09/2014 by KaitlynnPoole (1 review written)

Parcels do not arrive when stated despite so called tracking. Telephone not answered and emails not replied to… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 09/09/2014 by louisa- (1 review written)

Finally got my delivery a day late with no explanation! Pointless tracking service if they have no intentions of delivering. Can't ring the company as it won't ring through, sent emails which weren't answered. Had to contact love sofas to chase my delivery… Read Full Review

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★★★★★

“Polite and on time”

Written on: 02/09/2014 by 256Stafford (1 review written)

The drivers was polite and friendly. the parcel was not damaged and the packaging was intact… Read Full Review

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★☆☆☆☆

“Terrible, appalling, revolting”

Written on: 01/09/2014 by audreylondon (1 review written)

My parcels were left in front of my house! I was away for 2 weeks when they delivered so I was lucky no one took them! I thought they would leave a message in the letter box to organise another delivery but they just decided to leave the parcels where everyone could see them! Terrible! … Read Full Review

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★★★★★

“fantastic fast delivery.”

Written on: 31/08/2014 by Troy1964 (1 review written)

fantastic fast delivery… Read Full Review

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★☆☆☆☆

“Rubbish delivery service”

Written on: 31/08/2014 by NoelPreston183 (1 review written)

A completely useless service coupled with idiot rude drivers. Not in a million years would I recommend them… Read Full Review

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★★★★★

“Good delivery service”

Written on: 31/08/2014

Turned up on time, friendly driver… Read Full Review

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★★★★★

“2 seat table with glass shelfs”

Written on: 31/08/2014 by 219Chavez (1 review written)

delighted with product , the first one got lost, got in touch with company a second one sent out straight away very good coms… Read Full Review

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★☆☆☆☆

“3 failed deliverys”

Written on: 30/08/2014 by mxrider334 (2 reviews written)

My package was due for delivery on a wednesday (service fail) thursday (service fail) After pleanty of emails to the sheffield office they promised and assured me it would be here on saturday, But no another service fail by XDP SHEFFIELD. Rubbish service i would not recommend !!!… Read Full Review

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★★★☆☆

“Box was damaged ”

Written on: 30/08/2014 by 330Fox (1 review written)

The box containing steel shelving was damaged but the delivery driver did not hang around to give me time to check the shelving. I subsequently found the shelving to be damaged and had to return it… Read Full Review

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★★★★★

“Professionally delivered goods”

Written on: 30/08/2014

Arrived in allotted time slot and delivery guy was polite & placed goods where I asked… Read Full Review

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★★★★★

“Great fast service”

Written on: 30/08/2014 by Deshawn334 (1 review written)

The tracking service was great. Delivery was hassle free, delivered by a friendly driver. Would recommend… Read Full Review

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★☆☆☆☆

“APPALLING SERVICE WITH NO MEANS OF COMMUNICATION”

Written on: 29/08/2014 by AvrilB (1 review written)

Waited all day for a mattress to be delivered. Had a pre-alert message the night before but then no update on the tracking info and promised update email. I called but there was no answer, emailed several addresses and again no answer. No communication or means of communication. Other couriers have been fantastic about keeping in touch with progress, delays etc but now I have no idea if or when this mattress will ever be delivered!… Read Full Review

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★★★☆☆

“Good communication”

Written on: 29/08/2014 by Fernandezjl332 (1 review written)

Brilliant communication with regards to times of delivery etc. Would recommend. However, I was surprised that there was only one person to unload such a heavy and bulky object (bed sofa)… Read Full Review

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★★★★★

“Top Notch Service”

Written on: 28/08/2014

Service was friendly, speedy, on time and overall well done to XDP Express… Read Full Review

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★★★★★

“No problems! ”

Written on: 28/08/2014 by Yvetteanne (2 reviews written)

My parcel was delivered on time and I was kept informed by email at every stage of the delivery. Unfortunately I had to send the parcel back ( it was a bed frame!) I was expecting this to be a problem, but again everything organised very quickly with no hassle and I was given a time slot for parcel to be picked up. Very impressed. Thank you… Read Full Review

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