XDP Express Reviews

★★★★☆
3.5 / 5
1468
65% of users recommend this
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XDP Express

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Latest Reviews

★☆☆☆☆

“Atrocious!”

Written on: 02/12/2016 by chromatic (1 review written)

Absolutely atrocious service from xdp. I ordered a treadmill on ebay and was told on the tracking site of xdp that it would be delivered on Tuesday. No further updates were given and the next morning the status was "service fail". This happened three more times. I wrote three emails of which I had no reply, phoned several times and couldn't get through. The one time I did get through I was told they would transfer me, however I was put back to the automated menu again. This is the worst… Read Full Review

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★☆☆☆☆

“Do Not Use”

Written on: 02/12/2016 by Abbeyk46 (1 review written)

I had received a mirror which was the wrong one so XDP were used by the company to return it. I received two emails saying XDP are coming to collect my delivery. One on the 29th November saying someone was coming 2pm-5pm and no one turned up. I received another one today saying someone was coming between 7.18am-10.18am and once again no one has turned up. I have emailed and called with no response and it's an absolute joke. Would give 0 stars if I could… Read Full Review

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★☆☆☆☆

“the worst ever”

Written on: 29/11/2016 by Aguirre123 (1 review written)

On a friday i was given a scheduled delivery slot,a week later and a total of six scheduled slots, and as many phone calls.the stress and the waiting in , it arrived with no apology.I have never experienced such dreadful service… Read Full Review

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★☆☆☆☆

“Atrocious XDP”

Written on: 26/11/2016 by KhloeBoyle (1 review written)

Failed to deliver my parcel on 4 occasions no phone calls or emails to apologise and customer service never answers the phone they are absolute garbage close them down… Read Full Review

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★☆☆☆☆

“No good at all. Useless. Shambles.I could go on forever !”

Written on: 20/11/2016 by RyleeNeville1977 (1 review written)

This has been the absolute worst experience we've ever had with a courier service ( or lack of ). First we were told that the item would be delivered in a 3 hour slot, which it wasn't. Then we were told they had attempted delivery Er! A lie I'm afraid, we had been in all day long. Then your asked to contact xdp, well how exactly. No one will answer the phone and tried all day. So as a last resort we had to contact the supplier for help,which they did. We were told re-delivery would be… Read Full Review

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★☆☆☆☆

“They are defrauding customers by not allowing them to...”

Written on: 09/11/2016 by AmiyahLloyd (1 review written)

They are defrauding customers by not allowing them to check in what shape goods are upon delivery. Then if there is a problem blame it on customer for not checking contents upon delivery. I am surprised this is at all allowed… Read Full Review

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★★★★★

“Parcel delivery”

Written on: 23/10/2016 by Rivera385 (1 review written)

I ordered a part for my motorcycle , the supplier informed me that the parcel had been dispatched and would reach me on Thursday 20th October, sure enough the parcel arrived at 10.30 on the day, the delivery was spot on and the driver was very courteous, overall a very good deal. Thank You… Read Full Review

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★★★★★

“Very Good Service”

Written on: 23/10/2016 by jvLane180 (1 review written)

Very good, prompt and courteous delivery and service of the product ordered from Amazon. No hesitation in recommending them further… Read Full Review

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★★★★★

“1st Class delivery (ZWALRC009112)”

Written on: 22/10/2016 by Waylon482 (1 review written)

Delivered earlier than expected would use again. Hassle free also had the common sense to collect at the same time. Have used a few times now… Read Full Review

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★★★★★

“Delivery off goods”

Written on: 22/10/2016 by 130Willoughby (1 review written)

consignment number (Z3FXYM017188). Not sure exactly what was delivered by yourselves, I obviously got it in speedy fashion which in our industry is essential. We deal with a lot of delivery services and XDP Express offer a great service. … Read Full Review

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★★★★☆

“Good Polite Service”

Written on: 22/10/2016

Difficult to rave about the XPD delivery service but they were on time, the driver was polite and the goods were not damaged - it's difficult to think about what more I would require from a delivery service… Read Full Review

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★★★★★

“Excellent delivery standard”

Written on: 17/10/2016

My consignment was due to be delivered but unfortunately I was not able to be at home at the time given. A card was left with the consignment number and I was easily able to ascertain what time re-delivery would take place the next day so I was able to ensure I could be at home and track my parcels progress towards me. Great system, much better than being left completely in the dark as to when a parcel is arriving… Read Full Review

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★★★★★

“Friendly efficient polite”

Written on: 17/10/2016 by 52Olson (1 review written)

Delivered as promised on date given. Nice friendly delivery man and contacted to confirm delivery time. Very happy with service received… Read Full Review

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★☆☆☆☆

“Very poor Arranged date and they came another day....”

Written on: 17/10/2016 by Brennannn293 (1 review written)

Very poor Arranged date and they came another day. Rearranged delivery after long discussion man delivered my parcel and THREW it down. Will be making sure whenever I have parel delivered it is not with them… Read Full Review

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★★★★☆

“Very prompt no nonsense service”

Written on: 16/10/2016 by Rosemaryy276 (1 review written)

 Very prompt and good service… Read Full Review

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★★★★★

“Excellent service.”

Written on: 15/10/2016 by Cristofer418 (1 review written)

Delivery was scheduled and prompt. The operator was courteous and helpful. Would recommend this firm… Read Full Review

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★★★★★

“what a Great little gadget ”

Written on: 15/10/2016 by Katie1948 (1 review written)

If you have a problem with your linkage this will solve it, a little fiddly getting screws in but when fitted mo more problems a cheap easy solution… Read Full Review

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★★★★★

“Delivery on time”

Written on: 14/10/2016 by Keylac228 (1 review written)

I had got chairs delivered using XDP express. The delivery was made much ahead of the promised time on the Amazon website. Totally satisfied with the delivery… Read Full Review

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★★★★★

“pink feux leather bed”

Written on: 13/10/2016

Every think was really good arrive in time help with putting iteams inside the flat the service was really good the items wasn't damaged so I thank you for your good service… Read Full Review

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★★★★★

“Amazing fast efficant service ”

Written on: 12/10/2016 by Traceygrimsted (1 review written)

Very friendly helpful delivery… Read Full Review

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