written by mjb999 on 13/10/2015
I have had four assignments from BeerHawk over a period of 6 months. On two occasions, where BeerHawk has used UK Mail for delivery, the assignments have been 'destroyed' in transit. On this latest occasion, two boxes containing 30 bottles were 'destroyed'. No notification from UK Mail. I had to chase the missing consignment myself. On talking to customer service they offered no apology but told me to sort it out myself with the shipper. Appalling. I've informed BeerHawk they should not use UK Mail in the future, or I will not be purchasing from BeerHawk in the future.
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