written by MckenzieDixon on 09/05/2015
Email / automated telephone systems and call centre staff push you to use their website tracking for accurate info........
my parcel was scanned onto a van but then was taken off as the van was to full, no one thought to rescan the parcel off the van to update the system hence I waited all day for something that was never going to arrive.
Call centre staff - your parcel is definitely out for delivery
automated telephone system - your parcel is definitely out for delivery
Internet - your parcel is definitely out for delivery
in reality, it's lying on the floor in a warehouse.
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