DELIVERED TO AN ABANDONED HOUSE?!

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Parcelforce
★☆☆☆☆
1.2
7.0% of users recommend this

simoncoldbeck's review of Parcelforce

“DELIVERED TO AN ABANDONED HOUSE?!”

★☆☆☆☆

written by simoncoldbeck on 11/12/2013

I paid for express delivery and my Sony home theatre system was meant to arrive on the 9th. Finally on the 11th the van pulled up in front of my house and I went to open the door to find that he'd driven away without attempting to knock, and he didn't leave a note. An hour later I rang up parcel force to ask what had happened and I'm given a number for the Central London depot (I live in Manchester), who laughed at me and gave me the Manchester number. I am then told that someone living in house number 54 on my street has signed for my package. NUMBER 54 IS AN ABANDONED PROPERTY.
Rang them back to be told they'd contact the driver and ring me back. I decided to scout the street and knock on doors, eventually found my package halfway down the road in a person's house who I'd never met, but was luckily very nice. The box has clearly been opened, and stapled/strapped shut again and is completely dented and filthy, and they still haven't rang me back after contacting the driver. Absolutely useless.

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