Don't know their a**e from their elbow - DO NOT USE!!!!!!

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Parcelforce
★☆☆☆☆
1.2
7.0% of users recommend this

Guest's review of Parcelforce

“Don't know their a**e from their elbow - DO NOT USE!!!!!!”

★☆☆☆☆

written by on 04/07/2012

I am currently trying to find my item i bought from ebay, sent by express 48 hour delivery. Which appears to have vanished into thin air!

Parcelforce say Royal Mail have it and Royal Mail say Parcelforce have it?!?

Tracking number indicated it was collected on 26th June at 11:57 from the post office and thats it?!?!
No further tracking info?!? As of today its the 4th JULY!!

Ringing Parcelforce depot they say they'll look into it and will ring me back within the hour - they NEVER do!

Customer Service is shocking, just very ignorant and act like its a regular occurrence and the fact iv paid extra (£17) for the delivery means nothing.

Generally appalling service all round, if i could give '0' stars i would. I would DEFINITELY NEVER use Parcelforce in the future and make a habit of telling everyone i know NEVER to use them!

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