written by BaileySilva on 03/08/2017
Never use this company. They lost my suitcase....twice. no one knows what is happening. It went to germany instead of spain.Then returned to uk, then it was lost again! Incredible no!!!I spent hours on the phone trying to find out where my parcel was. Everyone told me something different. Now it is officially lost and the search is stopped. And they refuse to refund anything, not even the cost of sending the parcel. Apparently the 18 kilos was air. Because i have no receipts for the hundred or so items i have no argument.
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