Appalling at best

Parcel2Go
★☆☆☆☆
1.2
From 935 reviews
6.0% of users recommend this

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GeorgePe's review of Parcel2Go

“Appalling at best”

★☆☆☆☆

written by GeorgePe on 18/09/2017

2 months past delivery date all Im getting is a nonsense copy and paste emails and no action whatsoever. Appalling level of service. The parcel was important, and I will file a claim in the small case court this weekend.

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Parcel2Go.com's Response to GeorgePe's Review

Written on: 30/10/2017

Hi,

I’m really sorry to hear you haven’t yet received your parcel. We work with couriers that we believe can deliver very best service possible, so it’s disappointing to know this hasn’t been the case for you.

If you could provide your parcel reference number (beginning with ‘P2G’), I’d be more than happy to contact the courier on your behalf to find out the current status of your parcel. You can email me with your P2G number at our website.

Dianne Fisher
Parcel2Go Customer Services

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Binumanoj's Response to GeorgePe's Review

Written on: 20/12/2017

Hurray!!! 50th day,,, finished half century and there is no sign of my parcel. it cost me 225 for the item and £64 to send through a speedy premium service!!
All the documents were submitted , I can’t believe in this modern day , their couriers are struggling and taking weeks to communicate...
Submitted all the documents they asked for still they can not confirm the whereabouts of my parcel..NO sign of efforts to settle the claim which submitted 16th of november. Useless company !! PARCEL2GO TO HELL
Seeking legal help..any one can help please??

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