Worst Courier Company Ever

Parcel2Go
★☆☆☆☆
1.2
From 935 reviews
6.0% of users recommend this

  • Value For Money

Wayne123456's review of Parcel2Go

“Worst Courier Company Ever”

★☆☆☆☆

written by Wayne123456 on 03/12/2016

This company are useless they failed to collect 2 times then finally collected 14 parcels and now still no tracking details for some parcels. My customers are not happy and when I try contacting parcel2go they never reply to there Facebook page or private messages avoid this company at all costs.

  • Value For Money

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Parcel2Go.com's Response to Wayne123456's Review

Written on: 12/01/2017

Hi,

Really sorry to hear that your chosen courier has failed to collect your parcel. We only work with couriers that we expect to be truly reliable, so it’s disappointing that you’ve been let down on this occasion.

Due to reasons that include heavy traffic, roadworks or complications with other collections, it’s not always possible for a courier to collect a parcel on the originally agreed date.

That said, I do understand your frustration, and would like the chance to investigate why your collection has failed on this occasion.

I can see we have been dealing with you about this matter.

Dianne Fisher
Parcel2Go Customer Service

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