6 out of 6 parcels lost

Parcel2Go
★☆☆☆☆
1.2
From 935 reviews
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rivercarp2's review of Parcel2Go

“6 out of 6 parcels lost”

★☆☆☆☆

written by rivercarp2 on 11/11/2016

6 laptops were collected at the same time and scanned in. That was the last record of any of them. I have been going through the insurance procedure for the last week.4 were settled after a few days, the remainder are still being investigated 10 days later. I have given my bank details for a BAC's payment on the 4 settled claims 3 days ago. Still no insurance payment has been received. This is the first time I have used p2g, and of course will be the last.
Do yourself a favor and use a more reputable courier. There is no such thing as a better value deal that they advertise.

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Parcel2Go.com's Response to rivercarp2's Review

Written on: 21/11/2016

Hi,

Sorry to hear you’ve had a poor experience with your delivery. We do everything possible to ensure that the couriers we work with are as effective as possible, so naturally it’s disappointing to hear stories like yours.

I can see we have been dealing with you via email for this issue.

Dianne Fisher
Parcel2Go Customer Services

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