inefficient

Parcel2Go
★☆☆☆☆
1.2
From 935 reviews
6.0% of users recommend this

  • Value For Money

ClarkMiles254's review of Parcel2Go

“inefficient”

★★☆☆☆

written by ClarkMiles254 on 19/08/2016

I have recently sent a parcel with parcel2go, they were very good to begin with, helpful with queries and pick up was really quick. However, the parcel was last updated on 8/8 to be at the custom and my recipient have not heard anything since then when the parcel suppose to arrive on 12/8. I went onto their live chat to query about it and been told they need to find out from the logistic company and will get back to me within 2-3 days but I have not got a response from them at all after 5 days!! I ended up ringing the logistic company directly and been explained on what the possible reason is and to get recipient to contact the depot to get it resolve! It is ridiculous on parcel2go follow up. Imagine if you are sending something urgent?! Will not use them again

  • Value For Money

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