Great when it works. Rubbish when things go wrong

Parcel2Go
★☆☆☆☆
1.2
From 935 reviews
6.0% of users recommend this

  • Value For Money

JoslynMedina's review of Parcel2Go

“Great when it works. Rubbish when things go wrong”

★☆☆☆☆

written by JoslynMedina on 28/07/2014

We've used these guys for years and spent thousands with them; always paying extra to fully insure the parcels. Then a label apparently fell off a parcel and to figure out who it was from their carrier cut it open and destroyed the contents. So we claimed. Nice fast reply from p2g "After looking at the tracking, I can see that TNT have opened your consignment and damage has occurred." in Feb 2014. It's now the end of July 2014 and after providing a Bank Statement, an Invoice, numerous photographs, numerous phone and email conversations we have no resolution and so we are taking them to Small Claims Court. Not the best way to retain customers! So beware: our experience shows them to be good until something goes wrong-then it all falls apart.

  • Value For Money

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