Overland Express Reviews - www.overlandexpress.co.uk

★★★★★
4.8 / 5
96% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“International Delivery”

Written on: 22/03/2014 by uqFinch348 (1 review written)

Excellent service and very quick delivery. Prices were great too… Read Full Review

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★★★★★

“Good and reliable service”

Written on: 22/11/2013

Good service, the advisor is quite helpful,although DHL came to collect my later than expected..The service provided by this company is recommendable… Read Full Review

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★☆☆☆☆

“Worst possible service ”

Written on: 11/10/2013

I've used Overlandexpress to send a bag to France from the UK. They lost my bag. This happened in July 2013, after several email sent they finally answered me (october 2013) about the outcome: no insurance can cover my loss. So in the end, after waiting several MONTHS I'm being said that I lost my bag, that I won't be reimbursed for it and that they won't even reimburse what I paid to send it to France. My advice, don't use this company unless you want to use money and time… Read Full Review

Overland-Express's Comment

Written on: 17/03/2014

The bag was a plain leather bag, not wrapped and the parcel label did not stick to the material and came off. We have a section on our website that gives packing advice and it is strongly recommended that all items are correctly packed. Parcel labels do not stick very well to leather and canvas and should be wrapped or boxed. The insurers took 3 months to advise that they would not honour the claim, as it was insufficiently packed.

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★★★★★

“Perfect delivery to Myanmar - Real company, real service”

Written on: 04/10/2013

My experience: I needed to send a small parcel to my son in Myanmar (not the easiest of destinations) and surfed to find the cheapest option. Ended up on the ParcelMonkey site where they said that it could be sent by ParcelForce. Filled in the forms, paid the money online and then waited in on the collection day (not possible to select a time or even a portion of the day such as afternoon or morning). Nothing happened. No collection. No word from ParcelMonkey. Just a dumb message saying that… Read Full Review

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★★★★★

“Fantastic Delivery Service”

Written on: 23/03/2013

Excellent communication to inform us of when the appliance would arrive, followed by a reliable and prompt delivery by friendly men. What more do you want?… Read Full Review

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★★★★★

“Fast, Efficient and friendly service”

Written on: 22/03/2013

Fantastic company with great prices, both international and national. I found them alot cheaper than the bigger names and more helpful… Read Full Review

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★★★★★

“Good customer service, fast feedback, reasonable price...”

Written on: 12/03/2013

Good customer service, fast feedback, reasonable price and most importantly, my parcels arrived when they said they would! Thanks very much!… Read Full Review

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★★★★☆

“Review”

Written on: 25/02/2013 by NickRees (1 review written)

We've used Overland Express for 3 years and they have always been efficient and cost effective for us. I would not hestitate to recommend… Read Full Review

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★★★★★

“Great, fast service”

Written on: 22/02/2013 by EmilyProjection (1 review written)

Never had a problem with Overland Express, who are much better for international delivery than our previous couriers. Good rates, super fast service. Highly recommended… Read Full Review

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★★★★★

“FAN TAS TIC”

Written on: 21/02/2013 by Freyda (1 review written)

We are in day to day contact with Overland Express, who are very polite, friendly and helpful, nothing is to much trouble. We can always rely on them to collect and deliver on time when need be, even in snowy hazardous conditions. Would recommend them all the time… Read Full Review

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★★★★★

“Always Reliable/ great”

Written on: 21/02/2013 by zoiec (1 review written)

Our company have used Overland for many years now and we are very happy with them and they are always reliable and are very helpful/friendly and also great value for money! I would definitely recommended other companies to use overland!… Read Full Review

Kkl8888's Response to zoiec's Review

Written on: 21/02/2013

polite, courteous and reliable service. price is very competitive.

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★★★★★

“We have used Overland Express for many years, mainly...”

Written on: 21/02/2013 by tanyadracott (1 review written)

We have used Overland Express for many years, mainly for international shipments, dealing with conference material on a regular basis. We have always found them to be very reliable and Stuart is extremely helpful and efficient. I would highly recommend Overland Express to other companies… Read Full Review

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★★★★★

“Great online service”

Written on: 20/02/2013 by KimberleyMcGurdy (1 review written)

Used the online service this company provide, very prompt collection and I could track it on the website all the way to its delivery. Very friendly and professional service in the past, plus it's always cheaper to send bits abroad with these guys, top stuff… Read Full Review

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★★★★★

“Reliable, highly recommend Overland”

Written on: 20/02/2013 by MinkiBalinki (1 review written)

Overland are always reliable, with faultless customer service. Always helpful and efficient and get the job done. I would always recommend Overland to other companies. … Read Full Review

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★★★★★

“Helpful, fast and economical”

Written on: 20/02/2013 by peakwhite (2 reviews written)

The title says it all. I use Overland Express every time. Where else can you get a parcel quickly to Europe for £15 ?… Read Full Review

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★★★★★

“Brilliant courier service”

Written on: 20/02/2013 by AccentMR (1 review written)

We've used Overland on a regular basis for all of our overnight courier needs for almost 2 years and not once have we been let down by them. As mentioned by other reviewers, any queries are promptly and adequately dealt with every time. Great value for money on both standard overnight, and insurance overnight deliveries. Perfect for sending valuable items such as laptops/pc. Friendly, reliable, professional service that puts bigger companies (read: TNT, UPS, etc) to shame… Read Full Review

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★★★★★

“Faultless”

Written on: 20/02/2013

Dealt with Overland Express for a little over a year, based on recommendation from a customer. Always had first class service from them and if anything has been delayed, they communicate very efficiently so you always know what's going on. Prices seem fair compared to other carriers, deliveries and collections are very efficient, highly recommended… Read Full Review

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★★★★★

“Absolutely first class, every time”

Written on: 20/02/2013 by vanderquest (1 review written)

We've used Overland Express for years now for both domestic and international collections and deliveries and would recommend Stuart and his team to anyone. Always on time and always at the end of the phone to keep us updated - especially useful for the high value and urgent deliveries!… Read Full Review

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★★★★★

“Overland and Overseas”

Written on: 20/02/2013 by wittenborg (1 review written)

Stuart and the team provide a fantastic service at a very competitive price. Highly recommended… Read Full Review

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★★★★★

“Great Service”

Written on: 20/02/2013 by scottclifford (1 review written)

We have used Overland Express for years for same day, next day and international deliveries. The service is excellent and the staff are always friendly and helpful. Its a company that I would recommend… Read Full Review

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