My UK Delivery Reviews - www.myukdelivery.co.uk

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Latest Reviews

★☆☆☆☆

“not at 11a walnut close. ”

Written on: 14/12/2013 by Andynewell (1 review written)

I live there with my family please stop the threats … Read Full Review

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Tazza06's Response to Andynewell's Review

Written on: 16/12/2013

Hi

I may be able to help you out with this !!

What sort of threats are you getting through and how are they threatening you as I think I know what this is to do with.

Message me back and i think I can help you rectify this

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★☆☆☆☆

“lost documents ”

Written on: 12/12/2013

Had paid to have very important documents to be delivered was told a date,they did not show i called and was told would be the next day (BUT HAD PAID SPECIAL DELIVERY PRICE FOR SELECTED DAY)so waited another day still no show called again was told will be dropped off that night but was not DAY THREE 12.pm no delivery i called MY UK MAIL now they tell me they HAVE LOST IT!!!!! unbelievable and i don't for one minute think they did not know this on day one I WILL NEVER LET ANYONE SEND ANY OF MY… Read Full Review

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★★☆☆☆

“Late, mismanaged, unapologetic”

Written on: 17/11/2013

Gave a 4 hour window (8-12) on a Friday and never turned up. Only foun they'd be another 4 hours after their given window end time (4pm) and turned out the original driver had passed our parcel his colleague with no indication of the time frame it was supposed to be delivered. The ultimate delivery man was utterly unapologetic. Might be fair enough if he wasn't told the time limit but at the same time this appeared to be a usual way UKMail operates: give a time window but not take it seriously… Read Full Review

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★☆☆☆☆

“ill burst more than there tyres”

Written on: 18/04/2012

total scam, they took my money then never picked up the item in question. all of there numbers are a pre recorded voice message that tell you nothing. best thing to do is contact one of the not so nice collection agents and give them the detail of this company and know someone or something is getting done… Read Full Review

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★☆☆☆☆

“SCAM COURIER - DO NOT USE THEM !!!!”

Written on: 17/04/2012

Myukdelivery took my money and then failed to contact me about the pickup or delivery and they don’t respond my calls or emails. After 24 hours of trying to contact them, I cancelled the service. The terms and conditions state “Bookings may be cancelled within 48 hours of booking without a penalty charge”. I requested a refund, which they have not done. I still get no response to emails and the phone just goes to a recorded message. I believe this to be a shameful scam. I have reported… Read Full Review

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Guest's Comment

Written on: 18/04/2012

who do you report too?? Im the same,i had to pay twice for one services...gutted :-)

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Webwise12's Comment

Written on: 19/04/2012

I found out their website hosting company then reported it, providing all the evidence, and information on the Web about other complaints. Their website has now been taken down, pending investigation.

You should also lodge a dispute claim with your credit card company to claim a refund. You could also report it to The Trading Standards, the Police and BBC's Watchdog.

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★☆☆☆☆

“DO NOT USE”

Written on: 15/04/2012

Arranged 7 day delivery service with them, called after 7 days as I hadn't heard anything and couldn't get through. No response from emails either. Now requested a refund but I'm not hopeful of anything having read the other reviews. Awful company, must be a scam, i'm sure no company could provide such a bad service. Will be reporting them… Read Full Review

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6Guest's Comment

Written on: 18/04/2012

who do you report too?? Im the same, have had to pay twice for one services...gutted :-)

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★☆☆☆☆

“RIP OFF MERCHANTS”

Written on: 06/04/2012

Do NOT, NEVER EVER use this courier,they charged me £35 for collection of a parcel and failed to collect, They do not answer phone or e-mails, can not trust them and they charged me an extra £350 for a transaction I knew nothing about, This is a terrible company STEER CLEAR VOID AT AL COSTS!!!! … Read Full Review

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★☆☆☆☆

“SCAM - EVEN PENSIONERS GET RIPPED OFF”

Written on: 14/03/2012 by barriecas (2 reviews written)

THIS COMPANY GET MONIES BY FRAUD - TAKE MONEY - DO NOT COLLECT GOODS - REARRANGE DELIVERY - DO NOT COLLECT GOODS. SAY THEY WILL REFUND - GUESS WHAT - NO REFUND HAVE REPORTED THEM TO TRADING STANDARDS AND ACTIONFRAUD.ORG.UK - DO NOT TOUCH WITH A BARGEPOLE NOT ONLY LOST MONIES PAID TO THEM BUT ALSO WHAT I PAID FOR GOODS ON E-BAY - COSTLY - COSTLY ERROR - ARE THEY BOTHERED - NO WAY. DO NOT ANSWER PHONE CALLS OR E-MAILS STAY AWAY - YOU HAVE BEEN WARNED !!!!!!!… Read Full Review

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★☆☆☆☆

“Took money and did not collect 2 Dec 2012”

Written on: 19/01/2012 by gilly8 (1 review written)

I booked them to collect suitcases from Southampton Port on 2 Dec as my daughter worked on a cruise ship . As the day went on they did not show could not speak to anyone on the phone just email, had to get another courier last minute . Promised refund after 30 days but now don't answer emails. Even told me not to panic in an email. They are a bunch of con men who have no intention of carrying out the job, and should be stopped… Read Full Review

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Clive..'s Response to gilly8's Review

Written on: 23/01/2012

Hi did you pay on a debit card or credit card because if you did you can claim your money back on a chargeback (you have to wait 30 days) this is how I got my £49 back from myukdelivery.con

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★☆☆☆☆

“DO NOT USE - MY UK DELIVERY”

Written on: 12/01/2012

Quick quote £75 for collection and delivery of ebay deal. Payment made up front then nothing - no confirmation, no communication. I phoned my uk, was told the trip was 'down for that day' (19th Dec 2011). Seller informed me this did not happen. I had no response to further phone calls or emails over the next 3 days, so I cancelled the booking by email, asking for a refund. I have heard no more to date. I booked another company who were cheaper and wanted £10 deposit plus cash on delivery… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 10/01/2012

They took my money. Good job I cancelled the collection of my parcel cause they have bad reviews for collecting and not delivering as well as just not collecting. I cancelled my collection and they said I could have a refund still waiting since Nov 2011. Just thought I'd do as many bad reviews as I could to warn people. They are conmen… Read Full Review

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Clive..'s Comment

Written on: 14/01/2012

Hi did you pay on a debit card or credit card because if you did you can claim your money back on a chargeback (you have to wait 30 days) this is how I got my £49 back from myukdelivery.con

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★☆☆☆☆

“Took my money”

Written on: 04/01/2012

On the 7th of Dec i made an order but then changed my mind i was told i will get a refund but i didnt it been a month and they refuse to answer my emails.They are thives do not use them… Read Full Review

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Clive..'s Comment

Written on: 10/01/2012

Did you pay on a debit card or credit card ? If you did you can do a chargeback to get your money back like I did.

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Clive..'s Comment

Written on: 14/01/2012

Hi did you pay on a debit card or credit card because if you did you can claim your money back on a chargeback (you have to wait 30 days) this is how I got my £49 back from myukdelivery.con

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★☆☆☆☆

“Dreadful Company”

Written on: 31/12/2011 by Mrjoehall (1 review written)

No collection two weeks ago. Impossible to contact. No reply to answerphone messages or emails. I've requested my money back. But no refund and no service. I've lost £43! Do not use this company Use a real courier company… Read Full Review

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Clive..'s Response to Mrjoehall's Review

Written on: 10/01/2012

Did you pay on a debit card or credit card ? If you did you can do a chargeback to get your money back like I did.

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Clive..'s Response to Mrjoehall's Review

Written on: 14/01/2012

Hi did you pay on a debit card or credit card because if you did you can claim your money back on a chargeback (you have to wait 30 days) this is how I got my £49 back from myukdelivery.con

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★☆☆☆☆

“Con artists - Frauds - DO NOT USE”

Written on: 30/12/2011

This company took £65 off me to pick up a slide for my 5 year old daughters christmas present. They did not pick it up and had no intention of doing so, they take your money, then they lose all contact with you. They have Not refunded me as I have checked with my bank. I have reported them to Watchdog and the trading standards. PLEASE, PLEASE, PLEASE DO NOT USE THEM.....YOU WILL LOSE YOUR MONEY… Read Full Review

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Clive..'s Comment

Written on: 10/01/2012

Did you pay on a debit card or credit card ? If you did you can do a chargeback to get your money back like I did.

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★☆☆☆☆

“DO NOT GIVE YOUR HARD EARNED MONEY TO MYUKDELIVERY.CON”

Written on: 30/12/2011

THIS IS A WARNING Avoid my uk delivery like the plague this is my sad story of how I lost my hard earned money to them, I first contacted myukdelivery on the 22/11/11 and on this day we exchanged 7 emails between me and Becky checking details. I then contacted myukdelivery on the 25th to confirm and myukdelivery sent me a payment link on the 26/11/11 for £49 which I paid (this is 3 times the price that parcelmonkey would deliver it for but I paid to get a morning slot). I didn’t get a… Read Full Review

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★★★★★

“Saved me a fortune !”

Written on: 23/12/2011 by Andymanc (1 review written)

I had a push bike to be shipped and contacted DHL...................... They quoted me 185.00 after working out the volumetric weight which I think is a load of Bull ! I contacted My UK delivery............. They quoted me 35.00 next day delivery !,I really have worked out how important it is to shop around and how much you can actually save by doing so. Thanks to this firm for a fantastic rate for an absolute spot on service… Read Full Review

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★☆☆☆☆

“AVOID DO NOT USE THIS COMPANY”

Written on: 22/12/2011 by CJames (1 review written)

Avoid my uk delivery like the plague this is my sad story of how I lost my hard earned money to them, I first contacted myukdelivery on the 22/11/11 and on this day we exchanged 7 emails checking details. I then contacted myukdelivery on the 25th to confirm and myukdelivery sent me a payment link on the 26/11/11 for £49 which I paid (this is 3 times the price that parcelmonkey would deliver it for but I paid to get a morning slot). I didn’t get a confirmation or even acknowledgement of… Read Full Review

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★★★★☆

“Good all round service”

Written on: 21/12/2011 by Shan1 (1 review written)

good service received from this firm my only complaint is the response time from customer support… Read Full Review

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Clive..'s Response to Shan1's Review

Written on: 06/01/2012

This review must have been written by one of myukdelivery.con themselves

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Guest's Response to Shan1's Review

Written on: 10/01/2012

Your right there

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★★★★★

“Great price and service”

Written on: 21/12/2011 by Napier68 (1 review written)

I booked with this company on Friday for a next working day service the parcel arrived today two days late but it is Christmas they are very busy all of my emails were responded to although sometimes taking a while. I would use again. Please be patient with this company and understand they are very busy at the moment… Read Full Review

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★☆☆☆☆

“FRAUD”

Written on: 21/12/2011 by aboveboard (1 review written)

BEWARE!!! Myukdelivery.co.uk are crooks, took my money, sent no booking confirmation, did not collect the item, have not refunded my money and have lied. They will not pick up the phone and will not give me any information. I don't know how they sleep at night - stealing people's hard earned money, especially just before Christmas. If they respond to this review, don't believe a word of it. Just like all the others, they will say they have refunded the money and will lie. Pay a bit more for a… Read Full Review

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Myukdelivery_'s Response to aboveboard's Review

Written on: 21/12/2011

Hi There

I am sorry if you feel this way.

Have you emailed us ?

To resolve any issues with failed collections you can contact support@myukdelivery.co.uk or you can fill out the support form on our website.

Being unsure on which particular customer you are I can not give any specific information to your case to respond directly.

If you have experienced a failed collection from the carriage comapnies we use due to the christmas period then we can always reschedule the collection for you other wise if you email and cancel we will fully refund you.

If you have already done this then please allow us some time to process your refund.

I can understand if you have made a booking you feeling upset if your goods have not been uplifted but we are not a fraudulant company

Kind regards

My UK delivery team.

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