Montway Auto Transport Reviews - www.montway.com

★★★★★
4.9 / 5
99% of users recommend this
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Montway Auto Transport - www.montway.com
Montway Auto Transport - www.montway.com

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★★★★☆

“Good communication”

Written on: 08/09/2014 by Leilani132 (1 review written)

Overall good shipping experience. The communication was good back and forth, letting me know where the car was, when it was picked up and the driver did a good job of letting me know when the car would arrive. As an addition to the service it would be nice to see a GPS view of where the car is in travel. I would recommend them to a friend… Read Full Review

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★★★★☆

“Great service always kept us informed of progress”

Written on: 01/09/2014

Great service always kept us informed of progress… Read Full Review

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★★★★☆

“Positive Experience”

Written on: 30/08/2014

The company kept me well informed about my shipment during the scheduling process. However, my car was picked up a week later than originally planned. The car arrived in good condition and I feel that it was well taken care of by the transport company… Read Full Review

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★★★★☆

“Very good and quick service.”

Written on: 20/08/2014 by hoO'Connell114 (1 review written)

Went online to get a quote. Within minutes got a call from one of their representatives, who offered instant discount. Wanted to get the car shipped ASAP. The representative took care of that. As a result, my car was picked up the next day. I had provided with pickup contact details; they spoke to my pickup contact and arranged for the pick up. All this while I was regularly updated (either through phone or email) about the vehicle pickup and delivery status. The truck driver along with my… Read Full Review

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★★★★☆

“Good and fast delivery”

Written on: 29/07/2014 by Kaiya109 (1 review written)

Overall, a great experience and would use again. Once assigned, the trucker was great and was easy to contact and communicate with. Delivery was fast and I liked that I could contact the trucker to get an estimate on delivery etc. The only issue I had was with the process of getting a trucker assigned to the order. You give Montway a timeframe of when the car will be available for pick up, but keep in mind that's really an estimate. My car was picked up one day later from the window I gave… Read Full Review

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★★★★☆

“Mustang GT 2012”

Written on: 25/07/2014 by TristonHagan (1 review written)

The Driver was conscientious and delivered as promised!… Read Full Review

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★★★★☆

“Good job”

Written on: 23/07/2014 by RicardoHarvey220 (1 review written)

Montway was able to give me same day pick-up for a cross-country transport, which was awesome! The price was acceptable and didn't break my bank. The carrier (IKA Group /Levan Alelishvili)they assigned to me were responsive and were able to meet our request for pick-up and drop-off after 5pm! Kudos to the driver and carrier for taking great care of the car. The customer service reps at Montway could have been a little more polite. When I called I was immediately put on hold saying they'd… Read Full Review

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★★★★☆

“Quick and painless!”

Written on: 21/07/2014 by megan.bush.96 (1 review written)

Our vehicles were shipped with ease! Montway found us a shipper within 24 hours and the driver called and was a few hours early! They were pleasant and loaded them quickly. They arrived to their destination early as well and unloaded quickly. I will say we ended up having to rent a car because Montway wanted us to give them a 5 day window to ensure they found a shipper before we left town. They ended up finding one almost too quickly for us because we had to rush and rent a car for a week… Read Full Review

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★★★★☆

“Excellent customer service ”

Written on: 18/07/2014 by gexel (1 review written)

There was a minor glitch regarding the driver's confusion about payment. He was expecting cash on delivery and I had already paid using the uship.com service, where he would get a code that ensured payment after delivery. I called Montway and they took care of it right away! You also constantly get updates, which I really liked. Highly recommended!… Read Full Review

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★★★★☆

“Open Transports need to be covered”

Written on: 16/07/2014 by Katie140 (1 review written)

Montway was very easy to get a hold of and their turnaround time getting back with me was very good. The driver was very good at contacting me and keeping me updated. I have 2 complaints. The driver arrived at my house around 10 pm. Its dark. Hard to inspect my vehicle. So, I go over with a flashlight and everything looked good (in the dark). So, I have to sign papers to get my vehicle. After I wash all of the bugs off the next morning, I look at my vehicle the and I notice I have 2 chips in… Read Full Review

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★★★★☆

“Great Service”

Written on: 07/07/2014 by nnWagner221 (1 review written)

Spoke to customer service a few times before booking and they answered all my questions… Read Full Review

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★★★★☆

“Good first experience.”

Written on: 06/07/2014 by Sienna225 (1 review written)

I was nervous because a driver could not be found until the last minute but Montway came thru. At first I didn't like the communication from their customer service. They didn't seem interested in my issues. The front line service is a call center but the back office is very responsive. It ended up at $200 more than the quoted price to meet my right deadline because the one driver available was closed carrier. The driver was professional, courteous and an excellent communicator. The extra cost… Read Full Review

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★★★★☆

“Truck shipped safely”

Written on: 03/07/2014 by adrienm1212 (1 review written)

Montway provided good service and a great price for shipping our truck. It took a little while for pickup but they stayed in contact with us and answered our questions. The truck was delivered safely within 2 days once it was picked up. I would recommend Montway with a little more caution about the process… Read Full Review

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★★★★☆

“TO THE POINT”

Written on: 28/06/2014 by Montway123 (1 review written)

They tell it how it is and work fast. A little pricey, but they don't charge u until they have a driver and date. This was Montway. The company who loaded and drove the car across country were great on communicating with me. I had to take in consideration the price, because of the time of year I was sending my car. HAPPY CUSTOMER!… Read Full Review

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★★★★☆

“Overall, A Good Shipping Experience.”

Written on: 15/01/2014

This was overall a good shipping experience. I received the car without any damage or wear and tear. Once a shipper was found, moreover, the car was delivered quickly from California to Washington DC. Communication was good throughout most of the shipment. And the company was a good value. Thank you… Read Full Review

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★★★★☆

“Experienced some delays but everything worked out.”

Written on: 06/12/2013

My vehicle was initially scheduled to be picked up by one company but his truck broke down on pickup day. Montway worked as fast as they could from that point on to find another driver and kept me in the loop the entire time. So, communication was excellent and the second driver they found was a great guy who also did his best to communicate his intentions and meet my timing needs. I would use Montway away… Read Full Review

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★★★★☆

“Very pompt service”

Written on: 30/11/2013 by itsmanoj_k1 (1 review written)

They were prompt in calling, making appointment, picking and delivering the car on the promised date. Overall very good service, and have recommended to my friends… Read Full Review

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★★★★☆

“1. Pick up of the car was done appropriately and as...”

Written on: 19/11/2013

1. Pick up of the car was done appropriately and as stated. 2. Done a good job by keeping up their promise of delivering our Auto Transport within a short spam of time. 3. Car was delivered quite far from the place and also we have to wait for it. 4. Overall Value for money.. … Read Full Review

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★★★★☆

“Solid Service”

Written on: 11/11/2013 by Jrodey (1 review written)

Everything went well and without a hitch. As always, you need to be flexible regarding pick up and delivery dates. Driver was excellent and kept me in the loop every step of the way. Cars arrived safely and in great shape. I would use Montway again… Read Full Review

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★★★★☆

“Picked up within 1-5 days with no issues”

Written on: 10/11/2013

Notified of pickup and delivery time and received emails with detailed Information including drivers number. Great price, delivered without issues and I am happy that my first auto transport experience was a good one with Montway I would definitely use them again!… Read Full Review

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