Montway Auto Transport Reviews - www.montway.com

★★★★★
4.8 / 5
262
97.5% of users recommend this
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★★★★☆

“A company with integrity. ”

Written on: 19/07/2017

We are very pleased with Montway's prompt service. They shipped-our inoperable truck door to door from Georgia to Michigan in less than 5 days from our initial call. A pleasant end to an unpleasant breakdown on I-75 south of Atlanta… Read Full Review

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★★★★☆

“Vehicle arrived in excellent condition”

Written on: 14/07/2017 by Alissaf293 (1 review written)

Vehicle arrived in excellent condition, once it was picked up by the transporting truck. I will use there service again (real soon)and I would highly recommend to friends and family. Price was great also on top of the excellent service of vehicle… Read Full Review

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★★★★☆

“Rat rod delivery ”

Written on: 13/07/2017 by 136Andrews (1 review written)

Trouble free delivery. Driver went beyond the call of duty on helping unload. Knowledble and good. Thanks… Read Full Review

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★★★★☆

“Friendly, helpful and stayed in communication”

Written on: 09/07/2017 by trulyabundant (1 review written)

I just moved from CA to MA, and originally planned to ship my car with another company. They proved to be a disaster, not sticking to their timeline, not communicating with me, and not providing any solutions! i found Montway online after this, and they were immediately proactive and helpful, offering to expedite my car shipment as I'd already waited so long for this other company to get its act together. They told me step by step what would happen and also gave a realistic timeline. And the… Read Full Review

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★★★★☆

“good communication”

Written on: 07/07/2017 by Quinnm306 (1 review written)

good communication and service is good… Read Full Review

Montway's Comment

Written on: 07/07/2017

Montway's Response: Thanks for your review. We are happy to hear that you were kept informed every step of the way. We look forward to assisting you in the future again!

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★★★★☆

“Very reliable, efficient, and courteous. I highly...”

Written on: 07/07/2017 by Trevino176 (1 review written)

Montway representatives we're extremely courteous and efficient setting up the pick-up of my Mercedes and throughout the week of transporting. Each representative I spoke with made me feel very confident and their follow up was excellent with my transport from California to Cincinnati. Drivers were professional Pick-up up and delivery was a smooth process.. Notes were made on any scratches at pick-up and a thorough check was made at deliver to ensure there were no issues. Pricing was very… Read Full Review

Montway's Comment

Written on: 07/07/2017

Montway's Response: Thank you for your review! We are delighted to hear that our staff was courteous and polite during the whole process. We look forward to assisting any of your friends or family that you send our way!

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★★★★☆

“Great, fast service ”

Written on: 22/06/2017 by Cierra163 (1 review written)

Great, friendly service. It cost a little more than the other bids we received but we wanted to go with accompany with the best reviews. I had to walk a little ways because the driver could not come into our neighborhood (trees were hanging into the street and he didn't want to scratch the other cars on the carrier). It was transported from Arizona to Florida and it arrived the exact day we requested. Driver was very friendly and took good care of our car. Would definitely recommend Montway!… Read Full Review

Montway's Comment

Written on: 06/07/2017

Montway's Response: Thank for your review. We are glad to hear that your vehicle arrived the day you requested. We look forward to assisting your friends and family that you send our way!

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★★★★☆

“Good experience”

Written on: 21/06/2017 by Woods130 (1 review written)

While the pick up date was a few days later than we planned, we were very satisfied with the experience. The people at Montway were extremely professional and our driver was good about getting in touch with us. I would recommend this company to friends. Thank you… Read Full Review

Montway's Comment

Written on: 21/06/2017

Montway's Response: Thank you very much for your review. We are happy to hear that our support staff were very attentive to your needs. Unfortunately, in the auto transport industry, all dates are estimated and not guaranteed. I do apologize if that caused any inconvenience. We look forward to servicing your friends and family that you send our way!

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★★★★☆

“Good and timely service”

Written on: 21/06/2017 by DanicaLeblanc (1 review written)

They picked up on time and delivered on time as planned. Fully recommended… Read Full Review

Montway's Comment

Written on: 21/06/2017

Montway's Response: Hello and thank you for your review. We are happy to hear that your vehicle was picked up and delivered in a timely fashion. We hope to assist you and your close ones in the future if you are ever in need of auto transport!

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★★★★☆

“Florida to NY”

Written on: 19/06/2017 by AbbeyPreston (1 review written)

Setup was very easy. Communication with staff in the field fell through somewhat. Overall good job, and would recommend… Read Full Review

Montway's Comment

Written on: 20/06/2017

Montway's Response: Thanks for your review, we value your feedback. We look forward to assisting you in the future on your next auto transport!

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★★★★☆

“This was my first car shipping experience and did not...”

Written on: 15/06/2017

This was my first car shipping experience and did not know what to expect. After doing some research, Montway had the best customer reviews, so I decided to go with them. They called me when a truck was available to pick up the car. The driver was polite. My car arrived at the destination in time. My experience with Montway was pretty good overall… Read Full Review

Montway's Comment

Written on: 16/06/2017

Montway's Response: Thank you for trusting us and letting us assist you with your vehicles transport. We are delighted to hear that you had a positive experience throughout the entire transport of your vehicle. We look forward to helping you and your family in the future if you are ever in of auto transport!

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★★★★☆

“Great, but need more transparency ”

Written on: 13/06/2017 by 310Gauthier (1 review written)

Both the price and quality of service are great at the end, but in the middle we met several problems. First, the car cannot be picked up on the required date. Second, they didn't tell me that there is a premium service until the date that I requested for pick up. Third, they raise the price with $150 at the end. If they could have tell me the details and the possibility of not being able to pick up on the requested date, I will give a five star. All others are good… Read Full Review

Montway's Comment

Written on: 15/06/2017

Montway's Response: Hello and thank you for your review. We were unable to locate your order. We do apologize for any inconvenience that was caused. In the auto transportation industry, all of the dates are estimated they are not guaranteed. We do offer a premium service, however, it is only available on certain routes. Please allow the opportunity to explain that Montway did not raise the price for you, however, the carrier dispatched requested the additional fees as they had priced the available spot on their trailer higher than expected. That was only an optional offer, and if you did not want to go with this carrier, we would decline their request and continue working on assigning a carrier for the original price. We always want to make the customer aware of all available options and it is the customer's choice to proceed with the final schedule. We look forward to working with you on your next auto transport needs.

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★★★★☆

“Great job done. Customer happy”

Written on: 28/04/2016 by TaniaShort109 (1 review written)

I recently shipped my car from Los Angeles to Dallas Texas. Montway dos a great job communicating with me through out the entire experience. I even got my car earlier than expected… Read Full Review

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★★★★☆

“Nice job”

Written on: 26/04/2016 by Graysone441 (1 review written)

On time, no drama. Easy to schedule over phone, fair price… Read Full Review

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★★★★☆

“The pickup of my vehicle was scheduled very quickly,...”

Written on: 20/04/2016

The pickup of my vehicle was scheduled very quickly, which was great. There was good communication with the first driver, but he had a breakdown and was not able to fulfill the order. A second driver was dispatched, and that resulted in the delivery day promise being met. All in all, the experience was fine… Read Full Review

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★★★★☆

“Fast shipment, moderate coordination required”

Written on: 16/04/2016 by Robertssl269 (1 review written)

Great transport speed and response time. Required a pretty narrow window for delivery during a workday because the driver had to press on to the next city within 1.5 hours of arrival. Other than that, great auto transport experience… Read Full Review

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★★★★☆

“customer service is very good, every call I made were...”

Written on: 13/04/2016 by amaurys479 (1 review written)

customer service is very good, every call I made were very friendly and professional… Read Full Review

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★★★★☆

“Felt very congident”

Written on: 12/04/2016 by Ashby113 (1 review written)

No problem with setting the appt up online. I was a little unhappy about not hearing from anybody for a week. But the delivery was quick and the driver was fantastic!… Read Full Review

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★★★★☆

“Great Job even though I was premature , wasn't ready...”

Written on: 07/04/2016 by PeytonO'Brien343 (1 review written)

Great Job even though I was premature , wasn't ready to ship, you did a swell job in adjusting to my request… Read Full Review

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★★★★☆

“SHIPPING CAR TO DIFFERENT LOCATION”

Written on: 01/04/2016 by 170Rodgers (1 review written)

It was a interesting experience. When I first contacted the transport company they were very helpful with deciding how to ship my auto. The dispatcher set up a time for pick up and included a number for the driver who would pick up the car. The driver and I spoke and the car was pick up per our conversation. Upon deliver of the car there was a little confusion but it was all worked with the dispatcher and the driver… Read Full Review

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