Montway Auto Transport Reviews - www.montway.com

★★★★★
4.8 / 5
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Latest Reviews

★☆☆☆☆

“Never picked up car”

Written on: 28/08/2016 by Cunningham411 (1 review written)

Arranged on June 1 2016 to have picked up August 25,26 or 27 or a couple of days before as we were flying out August 28. Called 3 weeks before and told to early would be getting a driver most likely the week of the 22nd. Called Tuesday 23 and was told they were working on it. Called the 24 same thing but now it is a priority. Called the 25th same thing and on the 26 and 27 the last day of pick up NOTHING. Not even a call to say we couldn't find a driver. Received a call Sunday to say they… Read Full Review

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★☆☆☆☆

“Beware of false pickup quotes”

Written on: 28/08/2016 by JovanniFoley67 (1 review written)

Booked Montway via Uship. Pickup took 7 days versus the 2 days on the quote. Friday August 19th the 3rd day after my booking I contacted Montway about the pickup and the agent claimed she was working on it right away and would get back to me, which never happened. It was 4 days after this that the car was picked up. I could have chosen another carrier that was less money but chose their higher price because of the 2 day from booking quote. The independent carrier they chose did a good job… Read Full Review

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★★★★★

“Way to Goooo!”

Written on: 26/08/2016 by Lexiz221 (1 review written)

Nice job done. I was worried my car would not arrive haha. I felt calm and relaxed during the whole entire time. Honestly the best reps are at Montway. They are so friendly and told me where the car is every day at noon. Thank you so much for the great service. Way to GOOOOOOOOOOOOOOOOOOOO hahahah… Read Full Review

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★☆☆☆☆

“Got a big scratch on dash”

Written on: 25/08/2016 by Rodgersrk328 (1 review written)

Upon delivery, saw a deep scratch on the dash board inside the car. And you know this is irrepairable. It hurts me really bad. But compnay took all money. Driver also call me to pickup my vehicle 20 miles away. After taking all money, they do not care about anything. Very poor communication. Please dry to driveby yourself or give your cars any reliable company. Montway just money seekers. They do not care about customer's satisfication. Laier, dishonest and use cheap carriers… Read Full Review

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★★★★★

“Very timely”

Written on: 24/08/2016 by fuDrake55 (1 review written)

A very timely delivery with no problems… Read Full Review

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★☆☆☆☆

“Bad service ”

Written on: 23/08/2016 by fsNapier138 (1 review written)

Bad service after I place my order. Before was very nice, they said I can do everything I want. But after was they do everything they want… Read Full Review

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★★★★★

“It was awesome!!!! I received my car too quick from...”

Written on: 14/08/2016

It was awesome!!!! I received my car too quick from Chicago to Annapolis Maryland. Boost company was so nice too. Thanks!!!!… Read Full Review

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★☆☆☆☆

“Decritful, unreliable, false advertising ”

Written on: 31/07/2016 by Stuartpj178 (1 review written)

The dates given for delivery are false, then they add insult to a wound by additionally lying to you when you call to follow up on why there is a delay and on top offer you even a bigger insult by asking for for money to fix their broken business agreement . Use another service please, I would not recommend them… Read Full Review

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★☆☆☆☆

“left me high and dry”

Written on: 07/07/2016 by Isabella130 (1 review written)

We scheduled my car two months ahead.she told me their was going to be a driver at that time in the area.she had me thinking she had her own trucks.what she didn't tell me was you get put up on Central Dispatch and independent driver will see if there in that area.they say it takes 2 to 5 days for them to pick up your car. They didn't put me on til the day I was leaving on a plane. Left me high and dry. Spoke with a sales person and he said because its the 4th of July weekend it wont be for for… Read Full Review

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★☆☆☆☆

“Very worse bad customer service !!!! Not pick up car...”

Written on: 30/06/2016 by Spandey (1 review written)

Hello everyone I had seen good reviews about this comany thats way i pick this one. But its my wrong decision !! I move from cali to texas . I booked 10 days before with them and they told me they will pick up my car before my flight but when i few they didnt pick up my car and they told me to keep my key in mail box !!! I told them i dont have any one in cali the day i booked though instead of making me calm the lady supervisor told me she hate to talk to me and another lady manager told… Read Full Review

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★☆☆☆☆

“Found wanting”

Written on: 14/06/2016 by atlasdn (1 review written)

After half a dozen times using Montway our company has decided to cease using them. They are fine as long as you do not have the need for timely pick up and delivery times as promised to maintain a policy of under promising and over delivering to your own customers… Read Full Review

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★☆☆☆☆

“Used Montway's services and told them that I needed my...”

Written on: 09/06/2016 by MakenzieSinclair (1 review written)

Used Montway's services and told them that I needed my car to arrive at a certain date, no exceptions, but my pick up date was very flexible. They gave me a date and told me if I have my earliest pick up at this time, it will arrive by the day I need it. Five days later and I'm about to leave to go out of state, and they still have not contacted me about the shipment. After multiple calls, they can only tell me they are trying their best, and even though I asked many times to be sure and set my… Read Full Review

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★★★★★

“great”

Written on: 05/06/2016 by ghBatchelor401 (1 review written)

Great Service. I would reccomend these guy who are always honest!!!… Read Full Review

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★☆☆☆☆

“Bait and Switch Company $$$”

Written on: 01/05/2016 by AmiyahPerez1950 (1 review written)

Screwed up my shipment the first day, then charged my credit card before the had a trucker scheduled to pick up my product. Then magically they had to charge me a couple hundred dollars more. Obviously a lot of the employees have not been in America very long, they speak our language but they don't understand it very well.Their motto is the customer is never right. They record all calls and then turn things around to work in their favor. Good luck dealing with them.I should have canceled and… Read Full Review

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★★★★★

“Five Star Service”

Written on: 01/05/2016

Fast, efficient, accommodating, reliable service by Montway. Driver was considerate, and reliably on time for pick-up and delivery of vehicle. Appreciate the extra care taken to assure safe, on-time delivery. Will continue to use Monwtway Auto Transport services for my auto transport needs and will definitely recommend this company to others… Read Full Review

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★★★★★

“Fast service!”

Written on: 30/04/2016

Very prompt service and car came in sooner than expected. Most importantly, the company was very easy to get a hold of with regards to following up on the order, etc… Read Full Review

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★★★★★

“Great!”

Written on: 30/04/2016 by JaquanButcher (1 review written)

Great communication! I didn't answer the phone so they left a message and they sent me an email. The only draw back was whenever I called Montway there was always a waiting period. They made sure to get all the information and they made things simple. Their price rate was the best, and the quality of service was great… Read Full Review

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★★★★★

“Porsche Transport”

Written on: 28/04/2016 by asm54 (1 review written)

Montway was GREAT. There communication was superb. I shipped a Porsche from Georgia to California, the vehicle was picked up on the date that I specified and was delivered promptly.I would definitely recommend them… Read Full Review

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★★★★★

“GREAT CUSTOMER SERVICE ”

Written on: 28/04/2016 by Tracev47 (1 review written)

Montway arranged the transport of my daughter's car from Texas to New Jersey. I used a different company to transport the car four years ago=- Nj to Tx. Montway was superior in every way. This is a professional operation- and they delivered on everything they promised from pricing to timing to safe and secure delivery of the vehicle which was filled with my daughter's stuff. I wouldn't hesitate to recommend and/or use Montway again. … Read Full Review

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★★★★★

“Great Brokers”

Written on: 28/04/2016 by vetter (1 review written)

I needed two cars pick up one in FL.and one in NJ. I called other brokers and had no luck after a week and a half of waiting Then called Montway and both of my cars were picked up with n 5 days and they kept in touch right untill the cars were pick up Great Service I found that they were a little more expensive but you pay for what you get… Read Full Review

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