Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
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Latest Reviews

★★★★☆

“6 months of good service”

Written on: 29/05/2015 by Jason1966 (1 review written)

I've been using iPost Parcels for about 6 months now and they have proven very reliable. I send between 3 and 10 parcels a week through them, mostly to the USA and only ever had two issues over that time. The first was a parcel delayed due to the ice storms in the USA in January 2015 which grounded many flights. The second was a late delivery due to an error at their depot. They refunded me the cost of the delivery before I could ask. The driver who collects from me is super friendly, and on… Read Full Review

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★☆☆☆☆

“£1000 parcel lost and cant contact anyone”

Written on: 29/05/2015 by Destineew369 (1 review written)

I had a parcel pickled up to be delivered to my home but it never arrived, on the tracking it says signed for but it wasn't and they even spelt my name wrong whoever did it, this parcel is worth over £1000 and I need it urgently but I post don't answer my messages and don't have a phone number… Read Full Review

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★☆☆☆☆

“lost parcel”

Written on: 15/05/2015 by London482 (1 review written)

okay parcel gets collect from my house, it goes to docklands depot where it gets mixed up with another parcel. the parcel that was delivered to my buyer is not the correct contents. i email ipost and they tell me its still at docklands depot and will be delivered to the correct person. i thought yes sorted...oh no its not it gets sent to wait for it a different address not even in london OMG whats happing now cant phone anybody all done by email and now my buyer is claiming for his money which… Read Full Review

1260Pete's Comment

Written on: 27/05/2015

Same here mate ,I had a parcel pickled up to be delivered to my home but it never arrived, on the tracking it says signed for but it wasn't and they even spelt my name wrong whoever did it, this parcel is worth over £1000 and I need it urgently but I post don't answer my messages and don't have a phone number

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★☆☆☆☆

“I lost parcel's more like”

Written on: 12/05/2015 by 5Maynard (1 review written)

Collection of parcel delayed was told incorrect packaging was late recollecting expected parcel next day used website for online tracking said delayed no reason given rang up said there was problem at depot but would be delivered next day checked on website said at delivery depot no mention of being out for delivery waited in again rang up said it would be the following day waited only to be told in the afternoon that the driver had quit think he must have been as fed up of them as I was… Read Full Review

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★☆☆☆☆

“Awefull service, very slow to act will never use again”

Written on: 07/05/2015 by Edwardsmm228 (1 review written)

I'm not writing another review but I suggest if you want honest reviews follow this link very poor service no reply to my emails nearly one month still no delivery tracking system fake as dates are wrong progress wrong avoid as much as you can … Read Full Review

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★☆☆☆☆

“Worst service in the world!!! Stolen parcel!!!”

Written on: 05/05/2015 by Dahlia1234 (1 review written)

My parcel has been missing for over three weeks and I can't get anything resolved!! Appalling customer service!!! Still emailing them to no avail I am convinced driver stolen my box!! Devastated!!!! … Read Full Review

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★☆☆☆☆

“Had item stolen by there driver”

Written on: 01/05/2015 by johnjknowler (1 review written)

We sent a parcel from Nottingham to margate, after 3 days of the item not turning up and us calling everyday, we get through to someone at ipostparcels who informed us that the item was picked up from my house and lost before it got to the depot in Nottingham, so bad customers service, bad services,...... All they had to do was tell us when we called the first time, that our item was stolen (missing)… Read Full Review

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★★★★★

“First rate service and delivery! ”

Written on: 01/05/2015 by Amandamichele (1 review written)

Having had two previous bad experiences with courier companies, one that took two weeks to deliver, I was a little sceptical. I didn't need worry. The whole process was not only one of the cheapest but so, so efficient. From booking to the email telling me an hour pick up slot to arriving as they said within 24 hours and getting another email notification. Would highly recommend to others and will become my regular courier. Thank you ipost parcels for doing your job SO well!… Read Full Review

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★★★★★

“Premier League parcel delivery.”

Written on: 20/04/2015

The speed with which you delivery my parcels to Australia is truly impressive. And coming from me, a 75 year old who has been round the block a few times and worked in the Post Office for many years, that really does mean IMPRESSIVE!- Back of the net! My latest parcel contained a variety of presents from family in UK for my youngest grandson's 1st birthday on April 22nd. I'd been waiting for the last few bits and pieces before finally sealing and arranging to have the parcel collected (a bit… Read Full Review

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★☆☆☆☆

“0 RATINGS”

Written on: 20/04/2015 by anilondon123 (1 review written)

very bad experience sending parcel from uk to india ,took 10 days ,double amount paid by the reciever,i recieved a wrong information on my email saying consignee refused the parcel lol however my sister has just recieved it.I post parcel not on the rite page with their sister concerns[DHL} in different countries.Was really upset with the wrong email from u so called up to clarify The rep was very rude and unkind ,i said i was not happy with the services i recieved this is what ur rep told… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 17/04/2015 by Enrique442 (1 review written)

Amateur hour has arrived in parcel delivery…actually, I should say non-delivery with ipostparcels. Perhaps the clue is with their name…well, it certainly isn’t ideliverparcels. This company is a joke. Forget their next day promise, they simply don’t turn up when they say they will. They have failed three times now and my parcel is three days late. They are very difficult to contact. They won’t reply to emails, just a computer generated acknowledgement. They don’t provide telephone… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 17/04/2015 by Enrique442 (1 review written)

Amateur hour has arrived in parcel delivery…actually, I should say non-delivery with ipostparcels. Perhaps the clue is with their name…well, it certainly isn’t ideliverparcels. This company is a joke. Forget their next day promise, they simply don’t turn up when they say they will. They have failed three times now and my parcel is three days late. They are very difficult to contact. They won’t reply to emails, just a computer generated acknowledgement. They don’t provide telephone… Read Full Review

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★☆☆☆☆

“Delievery Driver Appalling”

Written on: 13/04/2015 by lukecollins (1 review written)

we get plenty of parcels delivered to my company by "ipostparcels" and every time the driver has been rude and arrogant, the driver will come into my office and drop all of my parcels down onto the floor without saying anything! Next thing i know he is out in his van driving away, he doesn't ask me to sign anything or even say "hello". (Today for example: my door was closed so he banged on the door after dumping the parcel on the floor and walked out the front door! I didn't have time to open… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 09/04/2015 by poor1 (1 review written)

I have both received and dispatched parcels with UK Mail which I believe is part of ipost. The service is impeccable and in comparison ParcelForce are still in the Dark Ages. They really do deliver the following day and both the sender and recipient are informed my email or text on the day of the time frame for delivery or collection, plus a full tracking records as to how it is progressing. The guys who collect and deliver extremely obliging and turn up on time. It's really time… Read Full Review

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★☆☆☆☆

“posted two parcels they lost one”

Written on: 01/04/2015 by NashSantiago (1 review written)

uk mail or ipost both are rubbish they could't run a drink up in a brewery please dont post any thing of value its unlikely to get to get to the one you want it to go to absolutely no idea… Read Full Review

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★★★★★

“Good price, quick international delivery”

Written on: 31/03/2015

Easy to register, simple quotation, collected when expected, delivered sooner than expected. Would recommend and will certainly use again… Read Full Review

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★★★★★

“simply the best”

Written on: 28/03/2015 by Watkins488 (1 review written)

I made a double booking by mistake as a first timer . I was made aware by the friendly driver that I have made the mistake and should seek advise with the Booking office . the friendly staff helped me with a very prompt refund . Now that is service no quibble or quabble that is the first time I had not to explain my self over and over again super customer service. recommend you always regards mr M ,Quinton… Read Full Review

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★☆☆☆☆

“Didn't turn up to collect”

Written on: 27/03/2015

I needed to return a parcel to Sweden so booked this through the website, asking for collection on Monday. Nobody showed up on Monday so I contacted them through the website (no phone number, no email address). Without any consultation they cancelled the order and told me I can book again if I want to. Very poor customer service. The price would have been ok if they had actually provided a service rather than wasted my time printing out and sticking their labels on. Save time and go with… Read Full Review

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★☆☆☆☆

“I POST PARCELS DONT USE THIS FIRM ”

Written on: 26/03/2015

IAM SMALL BUSINESS SPENDING AROUND £5K ON SHIPPING , USED CITY LINK WITHOUT ANY ISSUES , JOINED IPOST PARCELS WAS OK UNTIL THE FIRST PARCEL FAILED THEN LEARNT - DIFFICULT TO FIND A CONTACT NUMBER WHEN IN TROUBLE , CALL CENTRE IS WORKING OFF A HYMM SHEET THEY REFUSE TO CALL A DELIVERY DEPOT TO FIND MISSING PARCELS AND WILL ONLY EMAIL AND TELL YOU THAT SOMEBODY WILL CALL BACK IN 2HRS = THEY DID BUT ONLY 6 TIMES OF ME CALLING THEM TO BE TOLD OUT ON VAN TOMORROW WHICH WAS CONFIRMED LATER AS FALSE… Read Full Review

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★☆☆☆☆

“ipost parcels suck”

Written on: 25/03/2015 by JarekB (1 review written)

When I tried to complete my order (2 parcels to Spain) on their website, I kept getting 'An error occurred'. No explanation why. Since I couldn't find their phone numer, I filled in a request form. No response whatsoever. I had to look for another courier. … Read Full Review

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