Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.2 / 5
81% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Ipost Parcels - www.ipostparcels.com - Ask a question now

Media Gallery for Ipost Parcels - www.ipostparcels.com

Ipost Parcels - www.ipostparcels.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“No collection, no response to emails”

Written on: 20/10/2014 by plumster (2 reviews written)

Collection & delivery arranged, prepaid, no collection no notification & no response to email after 6 days. Robbers… Read Full Review

Report this review
★☆☆☆☆

“rubbish”

Written on: 06/10/2014 by markmills2000uk (2 reviews written)

usless, booked a timed collection on friday, they text to say what time they would collect and then never showed up and rebooked it for monday without letting me know, monday they text to say what time they would collect for them to turn up at a totally different time when nobody was in as they had planned their day around the time they were told the collection would be. iv never known a company be so useless, i have a parcel that needs to be collected and a company that isnt interested in… Read Full Review

Report this review
★☆☆☆☆

“do not use these couriers they dont deliver”

Written on: 06/10/2014 by Keith251 (1 review written)

As a business we have used these couriers several times and have now discovered none of our parcels are being delivered and our customers are getting very annoyed when we call to try and find out where these packages are we are told to e-mail them 22 e-mails later and still no response On Friday we sent out 5 packages for Saturday (next day) delivery they are now showing a delivery date in 9 days time These lot maybe cheap but you will loose your items and will not get a response from… Read Full Review

Report this review
★★★★★

“simply the best”

Written on: 04/10/2014

I was looking to send a parcel and the usual company I use wanted stupid money, I found your company from a search engine the site was easy to use and the prices were brilliant I will be using you again and will recommend you to people I know. Thanks again keep up the good service… Read Full Review

Report this review
★☆☆☆☆

“TWO DAYS AND STILL WAITING !!!”

Written on: 03/10/2014 by Tristin486 (1 review written)

Only the second time ive used them. Booked a collection which didn't turn up. no response from the website contact form. Two days and still waiting .. VERY ANNOYED. AVOID THEM… Read Full Review

Report this review
★☆☆☆☆

“Parcel not collected and unable to track with...”

Written on: 02/10/2014 by GeraldCollins (1 review written)

I arranged on Friday for a parcel to be collected on Monday. Paid through Paypal so they had immediate payment. Parcel not collected on Monday as arranged. Unable to track parcel given the reference number supplied by the company; this in itself is worrying as they are the company supplying the reference number so not a good sign! Now Tuesday have attempted to telephone and email the company but unable to get through on the telephone. Overall an extremely poor and frustrating experience. … Read Full Review

Report this review
★☆☆☆☆

“DO NOT USE THIS PARCEL SERVICE ”

Written on: 01/10/2014 by JosieAlexander (1 review written)

TRUST ME WHEN I SAY, DO NOT USE THIS COMPANY. THE COMPANY IS AN ONLINE SO CALLED PARCEL CARRIER, THERE IS NO CONTACT NUMBER IF ANY PROBLEMS WITH PARCELS, YOU CAN RING UK MAIL AT LEEDS, SLOUGH OR BRISTOL AND THEY WILL NOT TALK TO YOU ABOUT IPOST, IF A PARCEL IS LOST, FORGET IT, RE-SEND IT ! THIS COMPANY SHOULD NOT BE ALLOWED TO TRADE WAHTSOEVER AS IT IS A COMPLETE MONEY SWIZZ… Read Full Review

Report this review
★☆☆☆☆

“Absolute rubbish company”

Written on: 18/09/2014 by Fischerne222 (1 review written)

Parcel collected,didn't arrive at destination.After 3 weeks still no parcel.The local depot couldn't be contacted by phone etc neither could ha.eventually hq replied to email with no positive answer after 11 days of so called investigation. Rubbish company.will NEVER SEND A PARCEL WITH THEM AGAIN. … Read Full Review

Report this review
★☆☆☆☆

“Failed to collect”

Written on: 15/09/2014 by 159Brown (1 review written)

I booked a courier to collect two parcels on Friday, for Saturday delivery. No collection attempted. Despite 2 messages sent through their contact page on Friday no reply has ever been received. I telephoned UKMail on Monday when I was told that delivery was attempted on Friday but the "building was closed". Collection was from a residential property, I was in all day, I never saw a driver or the card they claimed to have posted through the door. I was then assured collection would be made… Read Full Review

Report this review
★☆☆☆☆

“lost parcel”

Written on: 14/09/2014 by rrDrew363 (1 review written)

1st parcel i sent was lost, was sent from one department to another, finaly, got a claim form. WHAT A JOKE, imposable to fill in, to many passwords(that dont work) security questions, ect, couldnt get by the first page, tried to get in touch again. nasty arragant people who do not want to know. had to refund money to customer, and lost the goods in the parcel, well, well ,out of pocket. DO NOT USE THIS FIRM, you will lose out… Read Full Review

Report this review
★★★★★

“Excellent ”

Written on: 12/09/2014 by vonnie1065 (1 review written)

very polite, double checked that we were ok with the parcel, as it was quite heavy. order most of my item via internet so receive alot of parcels, and it was so nice for one to be delivered by a gentleman with a smile, an hello, and a take care, good bye. … Read Full Review

Report this review
★☆☆☆☆

“Horrendous International experience”

Written on: 11/09/2014 by very1029unimpressed (1 review written)

I was attracted because of the price, cheaper than I normally use but it ended up being a nightmare. They did not deliver to the address on parcel. The parcel was held in customs, which incurs extra charges. My email inquiries were answered in one sentence, unhelpful and uninterested. The customer support did not read or check my concerns they just repeated the message that the person on the shift before wrote. My niece who i sent the parcel for had to print scan and email her details of which… Read Full Review

Report this review
★☆☆☆☆

“NEVER use for INTERNATIONAL”

Written on: 10/09/2014 by Skinner46 (1 review written)

Unfortunately they look cheap but as the saying goes you get what you pay for, there is NO customer support. They forgot to read the invoices on the box so return the item to me rather than delivering to Brazil. Brilliant. The reason "No Invoice" but "it's on the box beneath the label as per the directions". ummm let me check sorry no invoice. "so why have you returned this parcel and not the second parcel posted with it?". "We didn't know we had two parcels". "Why have you treated them… Read Full Review

Report this review
★★★★★

“Thank you!!”

Written on: 06/09/2014 by Montida (1 review written)

Got a quick work out for my problem. Very appreciate that. Thank you to the team… Read Full Review

Report this review
★☆☆☆☆

“Lost one, damaged one”

Written on: 02/09/2014

I changed to iparcels and sent two parcels. They lost the first and smashed the second. I received minimal compensation for one and none for the lost one. My personal opinion is do not under any circumstances use iparcels. I will never use them again. … Read Full Review

Report this review
★☆☆☆☆

“All promise no delivery ”

Written on: 23/08/2014 by kuCarey1968 (1 review written)

Paid for next day delivery before noon. Parcel ready for collection. Collected. Good start. Then no sign of parcel - checked tracking and it says 3 days later. No explanation. No customer number to call - email only answered on working days after. 3 hrs. This was a Saturday. No chance. So they have my money my parcel and no intention of delivering to promise. Never use… Read Full Review

Report this review
★★★☆☆

“they just dont care”

Written on: 22/08/2014 by McCalljp119 (1 review written)

ordered a collection for 2 items going to 2 different addresses. both parcels ended up going to same address. their costumer service is terrible. the worst ive ever cn. driver never brings lables, even though ive paid for them. noone ever replies emails. had to arrange another collection, paid again for it, item arrived broken when finally delivered. no refund was given or even an apology. will never use again. stay AWAY FROM THEM!… Read Full Review

Report this review
★★★★★

“Professional, Helpful and Friendly”

Written on: 18/08/2014

I had a delivery today in NE61 from a relief driver. I could not have received a better service. Not only was the service thoroughly professional but the driver took time to help me to sort out a potential problem that I had. I thoroughly recommend this organisation in terms of the preparedness of the drivers to go that extra mile. Many many thanks. Remarkable! I have told several of my friends and all have been very impressed… Read Full Review

Report this review
★☆☆☆☆

“Disgusting”

Written on: 18/08/2014 by Murdock150 (1 review written)

Never collected parcel, unable to contact anyone in customer service, had to pay again for another courrier, never received a refund… Read Full Review

Report this review
★☆☆☆☆

“Wish I'd read reviews first”

Written on: 14/08/2014 by vyMcElroy113 (1 review written)

Booked for collection to Australia on Thursday. I had paid for morning delivery Friday 8am -1pm. Card put through letterbox although I was at home. Card said would call again next working day I.e. Today Monday. I sent email Friday asking for morning collection again. It is now 7.15pm and I have been in all day, they have not collected. I have e mailed again to ask what is going on. No replies as yet. Paid Over £31 and guess from reviews I won't get refund. Don't know that I'd trust them to… Read Full Review

Report this review
overview