Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.2 / 5
82% of users recommend this
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Latest Reviews

★☆☆☆☆

“All promise no delivery ”

Written on: 23/08/2014 by kuCarey1968 (1 review written)

Paid for next day delivery before noon. Parcel ready for collection. Collected. Good start. Then no sign of parcel - checked tracking and it says 3 days later. No explanation. No customer number to call - email only answered on working days after. 3 hrs. This was a Saturday. No chance. So they have my money my parcel and no intention of delivering to promise. Never use… Read Full Review

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★★★☆☆

“they just dont care”

Written on: 22/08/2014 by McCalljp119 (1 review written)

ordered a collection for 2 items going to 2 different addresses. both parcels ended up going to same address. their costumer service is terrible. the worst ive ever cn. driver never brings lables, even though ive paid for them. noone ever replies emails. had to arrange another collection, paid again for it, item arrived broken when finally delivered. no refund was given or even an apology. will never use again. stay AWAY FROM THEM!… Read Full Review

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★★★★★

“Professional, Helpful and Friendly”

Written on: 18/08/2014

I had a delivery today in NE61 from a relief driver. I could not have received a better service. Not only was the service thoroughly professional but the driver took time to help me to sort out a potential problem that I had. I thoroughly recommend this organisation in terms of the preparedness of the drivers to go that extra mile. Many many thanks. Remarkable! I have told several of my friends and all have been very impressed… Read Full Review

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★☆☆☆☆

“Disgusting”

Written on: 18/08/2014 by Murdock150 (1 review written)

Never collected parcel, unable to contact anyone in customer service, had to pay again for another courrier, never received a refund… Read Full Review

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★☆☆☆☆

“Wish I'd read reviews first”

Written on: 14/08/2014 by vyMcElroy113 (1 review written)

Booked for collection to Australia on Thursday. I had paid for morning delivery Friday 8am -1pm. Card put through letterbox although I was at home. Card said would call again next working day I.e. Today Monday. I sent email Friday asking for morning collection again. It is now 7.15pm and I have been in all day, they have not collected. I have e mailed again to ask what is going on. No replies as yet. Paid Over £31 and guess from reviews I won't get refund. Don't know that I'd trust them to… Read Full Review

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★☆☆☆☆

“appaling service in every way, do not use!!!!!!!!!!!!!”

Written on: 11/08/2014 by Fletcherz124 (1 review written)

APPALING AND TERRIBLE SERVICE! I SPENT OVER £80 TO HAVE JUST 20 SMALL PACKETS DELIVERED BY UKMAIL/ IPOSTPARCELS, AND WHEN THE DRIVER COLLECTED MY PARCELS AND SCANNED THEM, HE THE JUST PROCEEDED TO JUST THROW THEM ONTO THE ROUGH PAVEMENT OUTSIDE, I HAD TO KEEP GOING UPSTAIRS TO HAND HAND THE REST DOWN TO HIM AND WHEN I COME DOWN AGAIN I NOW SEE THAT ONE OF MY VERY WELL SEALED NEW BUBBLE WRAP PACKETS HAS BURST OPEN SENDING THE CONTENTS FLYING EVRYWHERE !!!! I THEN HAD TO GO AND RE-PACK THE… Read Full Review

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★★★★★

“Excellent Service”

Written on: 11/08/2014 by McKnight267 (1 review written)

I would highly recommend iPost Parcels. I sent a parcel to USA from UK and it was collected and delivered within three days and the cost was very reasonable. I am extremely pleased with this service. I was kept up to date at all times and would recommend iPost Parcels when sending parcels overseas… Read Full Review

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★★★★★

“International Delivery”

Written on: 11/08/2014 by Rex226 (1 review written)

I was initially a bit nervous about sending an international parcel and to be honest the price you offered and the time frame in which you could deliver my item seemed to good to be true! i missed the courier collection on the first day, so I was a bit worried but I was really grateful when he came back again the next day! I have just had an email off of my happy customer in America thanking me for the good service! It's refreshing to have a company you can trust! So thank you very much… Read Full Review

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★★★★★

“Polite / brilliant / value for money”

Written on: 11/08/2014 by Stephens82 (1 review written)

Fantastic service, timing was impeccable and although delivery hadn't been concluded the handling an politeness of the person picking up leaves me in no doubt I have no worries with this courier. I have already told a friend who placed an order and will be using them also from now on… Read Full Review

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★☆☆☆☆

“Avoid Like Plague ”

Written on: 07/08/2014 by Dayanat300 (1 review written)

Paid for next day delivery did not come and collect until two days later at first didn't reply to emails now saying that they did come to collect and I was not in total lies will not issue a refund either very very bad company avoid!!… Read Full Review

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★☆☆☆☆

“DONT FALL FOR THEIR GOOD REVIEWS AS I DID!”

Written on: 05/08/2014 by reviewreader (3 reviews written)

I saw good reviews and so I decided for the first time to send a very special parcel to my customer as they wanted the post asap. guess what!... They didn't even bother to come and collect it!… Read Full Review

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★☆☆☆☆

“Do they have a customer care office?”

Written on: 04/08/2014 by AminaGordon (1 review written)

Having just emptied my phone of credit telephoning their care line, I have still not been able to talk to anyone about the texts they have been sending me for the last two days telling me that my delivery has been delayed. All I want to know is WHY and when can I expect it. Not too much to ask, is it? Available from 7am to 7pm Monday to Friday. THEY ARE NOT. It's their mess up, they should be phoning me… Read Full Review

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★☆☆☆☆

“Avoid at all costs.”

Written on: 02/08/2014 by arpd (1 review written)

They claim they are "online only"; Really this is just a cost-cutting measure, so when you ARE angry (as a lot of people obviously are) you have NO way of contacting them, emails are left unanswered and no telephone or conversation software means that you have absolutely no way of figuring out what is going on. I was supposed to have a package delivered 'next day'. It is now 20:21pm, I have been waiting for a delivery since 08:00 this morning, the website still says 'out for delivery'… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS BUSINESS! I did and I really wish I hadn't”

Written on: 01/08/2014

If this review serves to let just one person avoid the misery I've had from using Ipostparcels then I feel I've done my bit. Booked and paid up for a collection and paid extra for the between 1-6pm collection option. Nobody collected. Sent an email to customer services that evening to chase it up. By 2pm the next day I'd still had no response so Tweeted and remarkably they replied to the Tweet and the parcel was collected around 4 that day - so now a day late. Emailed to ask what had happened… Read Full Review

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★☆☆☆☆

“Terrible - Avoid ”

Written on: 25/07/2014 by Leroya323 (1 review written)

Used several times in the past without any issues. Collections were always made and all shipments delivered on time. However, this service has deteriorated to the point I would never use again. Collections have been missed, rearranged and missed again. No communication is given and the response through email takes far too long. As I am writing this I again have parcels waiting for collection that will not be collected on the day I paid for. As mentioned, I will not be using this service… Read Full Review

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★★★★★

“Satisfaction Reliable Brilliant ”

Written on: 18/07/2014 by penady (1 review written)

I have been useingI post for many years, and I have read reviews about them, but you have to try them yourself, and I a,m glad I did. In my opinion it is one of the best parcel delivery places I know off. Very friendly staff, and fast and reliable service....5 Stars… Read Full Review

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★☆☆☆☆

“really not impressed”

Written on: 18/07/2014 by jtBradford202 (1 review written)

We don`t all have printers so i was impressed by the fact they will bring labels to you . the first time they did not bring any , ok mistakes happen, the second time no labels. driver had to be talked into taking it! , the 3rd occasion he refused to take it !. even though labels had been paid for i still have my parcel. Customer service is shoddy and slow with an average 4 hour response time. i ended up having to take one the post office in the end. unless you have a printer. don`t bother!… Read Full Review

Fj1's Comment

Written on: 24/07/2014

If you are going to send parcels on a regular basis, then I would suggest you to invest £20/£30 and buy yourself a second hand printer from a charity shop. This will make your life easy. Buy HP printer and you can buy printer cartridges on eBay for less than half the price at shops. Sometimes the charity shop printers also have ink cartridges already installed, so you do not have to buy any. Make sure that the printer has a power cable. You will also need drivers for the printer to work with your computer, which you can google (type in drivers for HP000- model number of printer) and download it from the internet. Good Luck. Regards

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★☆☆☆☆

“Consistently Terrble”

Written on: 16/07/2014 by Campbellf18 (1 review written)

Have used IPost Many many many times to ship products for my business. Unfortunately they are extremely hit and miss. It depends on the driver they send on the day and the delivery driver at the other end. I think they just employ anyone that has a valid driving licence regardless of experience or otherwise. Ive had packages smashed to bits, go missing, half a package arrive at the other end (how is that even possible!), thrown, kicked - all manner of undesirable outcomes. I'd say that 2 of… Read Full Review

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★★★★★

“Helped me bigtime!!”

Written on: 14/07/2014

I messed up by not printing off or ordering the barcode lables so when the driver took my parcel i had no receipt or tracking number and he said that he would sort things out at the depot.Only after he had gone did i look at these reviews,then i worried.I could not log into site and had no tracking number to see where my parcel was. Got a message off person that i posted to, to say it had arrived safe and sound. Very relieved and i take my hat off to driver for fixing my mess up… Read Full Review

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★☆☆☆☆

“Did not pick-up or deliver or communicate in any way”

Written on: 11/07/2014 by 476O'Leary (1 review written)

Still waiting. DO NOT use. Rip off. Pay a couple of £ more and use a proper service like UPS… Read Full Review

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