Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.0 / 5
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Latest Reviews

★☆☆☆☆

“Awful Service”

Written on: 15/01/2017 by fedupgerry (2 reviews written)

If you are thinking of using Ipost Parcels or UK mail DONT. If you do make sure you take at least 100 pictures of the parcel before, during and after packaging it. Then ask the recipient to take a further 50 pictures. Without all these pictures they will not accept any damage to your item is caused by them, oh and by the way the pictures must conform to their specifications or again they will not accept liability YOU HAVE BEEN WARNED _ FIND A DIFFERENT PARCEL COMPANY… Read Full Review

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★★☆☆☆

“Stayed at home to await delivery of parcel. Nobody...”

Written on: 09/01/2017 by MarissaMiles488 (1 review written)

Stayed at home to await delivery of parcel. Nobody called but email received saying called, no reply so parcel left in 'safe place' - this was received within 20 minutes of the alleged delivery. No 'card/note' left. Outside of house inspected and no trace. Message sent to iparcelpost and to be fair a reply was received within hours - driver states 'left by the bins' ... it wasn't!!! More messages sent but no reply. The next day I was composing a 'complaint' when doorbell rang. A man had called… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 09/01/2017 by Mcbride58 (1 review written)

Booked uplift of parcel for 12/12 /16- I had not printed off all of 6 pages of invoices - so parcel not uplifted . I printed off all invoices and re-arranged delivery the following day . After waiting at home all day - no- one uplifted parcel . I emailed and arranged uplift again for the following day . This process went on for the rest of the week . Despite receiving daily emails giving me uplift times and even promises that my parcel would be collected it wasn't . There is no telephone… Read Full Review

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★★★★★

“Delivery of a Parcel from England to Australia”

Written on: 22/12/2016 by Keyla38 (1 review written)

I pursued IPost after constantly being disappointed with the postal service. The initial login and setup was a little messy, however the overall service was excellent. The parcel was collected on the day I booked, arrived at its destination on the day stated. The time frame from location to location which was England to Australia was extremely quick. The cost of this service was extremely good value… Read Full Review

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★☆☆☆☆

“TERRIBLE SERVICE 2 TIME NOT TURNING UP TO COLLECT PARCEL”

Written on: 20/12/2016 by CARS4LESS (1 review written)

THIS COMPANY IS A DISASTER I WOULDN'T RECOMMEND THEM TO ANYONE BECAUSE THEY CAN'T BE TRUSTED. I BOOKED A COLLECTION OVER A WEEK BEFORE CHRISTMAS AND THEY NEVER SHOWED UP I HAD TO DRIVE OVER 200 MILES TO DELIVER THE PARCEL MYSELF, THIS IS THE SECOND TIME THEY DIDN'T SHOW UP PLEASE PLEASE USE ANOTHER COMPANY THESE PEOPLE DON'T CARE AND THERE'S NOT EVEN A NUMBER TO CALL!!!!… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/12/2016 by Savanna1970 (1 review written)

I sent a parcel to Australia on Friday and it arrived in Perth on Tuesday-what more can I say really. Excellent service and quick delivery -what more can be said… Read Full Review

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★★★★★

“I would not use any other company”

Written on: 26/11/2016 by aiPrater89 (1 review written)

I used to send my goods by Parcel Force, and then I was recommended by a friend to switch to ipost parcels/UK Mail, the depot is a 5 minute drive from my business, and being able to book a drop off day and print off all the paperwork in advance is a great benefit. The web site has a lot of very useful information about packing parcels so they arrive safely. I send goods to the USA and a 3 day turnaround is so much better than Parcel Force and at a very competitive price, my 5th package was… Read Full Review

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★☆☆☆☆

“Awful awful service”

Written on: 28/10/2016 by 256Cameron (1 review written)

Just awful service, no delivery still. Delivery is now 8 days late… Read Full Review

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★★★★★

“ipost parcels & you did!”

Written on: 20/10/2016

My husband took one carefully wrapped & very carefully addressed parcel to the local post office. Destination - The Philippines. Weighed less than 5kg. He nearly fainted when he was told £80-£100 postage, so duly returned home with said parcel. I trawled the internet & found ipost parcels. To be honest £37 postage seemed too good to be true (but that's not an invitation for a price increase!) - so in for a penny etc. We registered the parcel with the company on line, paid the fee &… Read Full Review

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★★☆☆☆

“Bare faced Lies”

Written on: 14/10/2016 by christinemckay (1 review written)

I should have taken heed of advice to avoid this company but price enticed me. My parcel should have been uplifted today between 8am and 6pm. Had a mail telling me would be uplifted between 9.58 and 10.58. I needed this parcel uplifted and delivered by tomorrow so was waiting since 8am for the uplift. At 9.58 received an email saying " sorry we missed you" !!!!! bare faced lie they never came near my house checked the box no calling card. Immediately sent a mail reply we will get back to you… Read Full Review

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★★★★★

“parcel delivered timely”

Written on: 03/09/2016 by Jordanf143 (1 review written)

I am impressed at the parcel delivery service, it was safe and timely. I admire the services of ipost and will promote ipost to other people. ipost services are excellent… Read Full Review

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★★★★★

“Excellent service, thanks for fixing my mistake!”

Written on: 02/09/2016 by Lubylupim (1 review written)

Very impressed with your drivers' iniative when I put the wrong collection address on my order! I've just moved business premises and forgot to check I'd put the new address on for collection. The driver turned up and instead of just turning away he called the depot and arranged for the driver in the right area to collect my parcels! Fantastic! Meant that my orders for my customer still arrived today in perfect time. Will be recommending. Thank you… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 20/08/2016 by Snyderdb1983 (1 review written)

I have sent a parcel to Sweden , 2nd parcel I have sent using IPOST . Should have known better as the first parcel wasn't delivered for 3 weeks and I was unable to contact anyone either through submitting their form( which doesn't appear to recognise Swedish postcode. At time of writing I have no idea where my parcel is and no means to either email IPOST or telephone them. Can anyone advise how to communicate with them?… Read Full Review

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★★★★★

“Best service yet!”

Written on: 16/08/2016 by RaynaPorter (1 review written)

My best friend lives in New Zealand and consequently I am quite often sending her packages of chocolate and other things to remind her of home. This has been the first time I've used ipostparcels... Wow! The courier collected the package from me on Friday morning within a 1 hour time slot which was texted to me before hand (very useful!) and by Tuesday it had already arrived in NZ. Usually they take weeks, and on some occasions haven't even been collected (*cough* parcel2go *cough*) so this… Read Full Review

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★★★☆☆

“Good till it goes wrong”

Written on: 13/08/2016 by JRC151 (1 review written)

Generally good service but useless when anything goes wrong. Website used to be good for parcel tracking but now the links from teh parcel consignment no don't work so you have to trawl through menus to find the page.It used to give an expected delivery day but that has gone. Had a parcel delayed yesterday (due to van breakdown) but no info on tracker whether it should be delviered today or not. Just asked customer servce by live chat and they dont know. I like the lower charges and appreciate… Read Full Review

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★★★★★

“Very helpful driver”

Written on: 04/08/2016 by Edwardshr173 (1 review written)

Always deliver when they say they will. Best of all really helpful driver who always carries parcel to where is easiest for me and is always polite and professional… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 03/08/2016 by Jennychevalier (1 review written)

Say they can't find me yet they delivered parcells I'm returning. Terrible service !!!… Read Full Review

Harryp1's Response to Jennychevalier's Review

Written on: 19/10/2016

I Wish I had seen your Review before using IPost... they are useless!
I tried sending a parcel to The Philippines in May. It was not delivered, then I was told I needed to pay £47.77 in taxes and duties... but was never told how to do so. They are impossible to contact by phone or by their Online Chat. Their Online Contact service is rubbish, I have been given 3 different answers to my requests as to where the parcel is. In the last few days I have variously been told that the matter is closed ... that the parcel is being returned and ....that I can still pay the fees... but still no idea how... I am now as bewildered and confused as they are.
As she says DO NOT USE THEM!!!!

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★★★★★

“Bloody fantastic”

Written on: 13/07/2016 by Paulbon (1 review written)

Been using for years From auction house to my door next day At unbeatable price. Friendly drivers! What's not to like?… Read Full Review

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★☆☆☆☆

“Avoid!! Avoid!! do not believe those fake positive...”

Written on: 11/07/2016 by 113Breen (1 review written)

I sent a parcel to Spain in December, to arrive just after Christmas, with presents for my nephews, toys, books, sweeties,... I contacted this company around 6-8 times because the parcel dis not arrive and there was not update whatsoever on the website, only that if had been dropped off (of course it was, I did it myself!). They have a stupid form system where every single time that you want to contact them you have to fill it, but this form does not send you any proof that the form has been… Read Full Review

Harryp1's Comment

Written on: 19/10/2016

SAME HERE ... AVOID AT ALL COSTS!!!

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★★★★★

“OVERWHELMING SATISFACTION”

Written on: 11/07/2016 by 200Hooper (1 review written)

The parcel was put out ready for the driver to collect on Friday as booked, but only got collected on Monday. The driver never knocked, but I heard him and asked him to acknowledge his collection in future. He was not that happy with my comment, but think he got the message. I have used your company several times, and the one thing that I would like sorted is the online invoicing; as I have always needed to redo them and email them which could be a problem if I never had a scanner/printer at… Read Full Review

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