Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.2 / 5
81% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Ipost Parcels - www.ipostparcels.com - Ask a question now

Media Gallery for Ipost Parcels - www.ipostparcels.com

Ipost Parcels - www.ipostparcels.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Absolute rubbish company”

Written on: 18/09/2014 by Fischerne222 (1 review written)

Parcel collected,didn't arrive at destination.After 3 weeks still no parcel.The local depot couldn't be contacted by phone etc neither could ha.eventually hq replied to email with no positive answer after 11 days of so called investigation. Rubbish company.will NEVER SEND A PARCEL WITH THEM AGAIN. … Read Full Review

Report this review
★☆☆☆☆

“Failed to collect”

Written on: 15/09/2014 by 159Brown (1 review written)

I booked a courier to collect two parcels on Friday, for Saturday delivery. No collection attempted. Despite 2 messages sent through their contact page on Friday no reply has ever been received. I telephoned UKMail on Monday when I was told that delivery was attempted on Friday but the "building was closed". Collection was from a residential property, I was in all day, I never saw a driver or the card they claimed to have posted through the door. I was then assured collection would be made… Read Full Review

Report this review
★☆☆☆☆

“lost parcel”

Written on: 14/09/2014 by rrDrew363 (1 review written)

1st parcel i sent was lost, was sent from one department to another, finaly, got a claim form. WHAT A JOKE, imposable to fill in, to many passwords(that dont work) security questions, ect, couldnt get by the first page, tried to get in touch again. nasty arragant people who do not want to know. had to refund money to customer, and lost the goods in the parcel, well, well ,out of pocket. DO NOT USE THIS FIRM, you will lose out… Read Full Review

Report this review
★★★★★

“Excellent ”

Written on: 12/09/2014 by vonnie1065 (1 review written)

very polite, double checked that we were ok with the parcel, as it was quite heavy. order most of my item via internet so receive alot of parcels, and it was so nice for one to be delivered by a gentleman with a smile, an hello, and a take care, good bye. … Read Full Review

Report this review
★☆☆☆☆

“Horrendous International experience”

Written on: 11/09/2014 by very1029unimpressed (1 review written)

I was attracted because of the price, cheaper than I normally use but it ended up being a nightmare. They did not deliver to the address on parcel. The parcel was held in customs, which incurs extra charges. My email inquiries were answered in one sentence, unhelpful and uninterested. The customer support did not read or check my concerns they just repeated the message that the person on the shift before wrote. My niece who i sent the parcel for had to print scan and email her details of which… Read Full Review

Report this review
★☆☆☆☆

“NEVER use for INTERNATIONAL”

Written on: 10/09/2014 by Skinner46 (1 review written)

Unfortunately they look cheap but as the saying goes you get what you pay for, there is NO customer support. They forgot to read the invoices on the box so return the item to me rather than delivering to Brazil. Brilliant. The reason "No Invoice" but "it's on the box beneath the label as per the directions". ummm let me check sorry no invoice. "so why have you returned this parcel and not the second parcel posted with it?". "We didn't know we had two parcels". "Why have you treated them… Read Full Review

Report this review
★★★★★

“Thank you!!”

Written on: 06/09/2014 by Montida (1 review written)

Got a quick work out for my problem. Very appreciate that. Thank you to the team… Read Full Review

Report this review
★☆☆☆☆

“Lost one, damaged one”

Written on: 02/09/2014

I changed to iparcels and sent two parcels. They lost the first and smashed the second. I received minimal compensation for one and none for the lost one. My personal opinion is do not under any circumstances use iparcels. I will never use them again. … Read Full Review

Report this review
★☆☆☆☆

“All promise no delivery ”

Written on: 23/08/2014 by kuCarey1968 (1 review written)

Paid for next day delivery before noon. Parcel ready for collection. Collected. Good start. Then no sign of parcel - checked tracking and it says 3 days later. No explanation. No customer number to call - email only answered on working days after. 3 hrs. This was a Saturday. No chance. So they have my money my parcel and no intention of delivering to promise. Never use… Read Full Review

Report this review
★★★☆☆

“they just dont care”

Written on: 22/08/2014 by McCalljp119 (1 review written)

ordered a collection for 2 items going to 2 different addresses. both parcels ended up going to same address. their costumer service is terrible. the worst ive ever cn. driver never brings lables, even though ive paid for them. noone ever replies emails. had to arrange another collection, paid again for it, item arrived broken when finally delivered. no refund was given or even an apology. will never use again. stay AWAY FROM THEM!… Read Full Review

Report this review
★★★★★

“Professional, Helpful and Friendly”

Written on: 18/08/2014

I had a delivery today in NE61 from a relief driver. I could not have received a better service. Not only was the service thoroughly professional but the driver took time to help me to sort out a potential problem that I had. I thoroughly recommend this organisation in terms of the preparedness of the drivers to go that extra mile. Many many thanks. Remarkable! I have told several of my friends and all have been very impressed… Read Full Review

Report this review
★☆☆☆☆

“Disgusting”

Written on: 18/08/2014 by Murdock150 (1 review written)

Never collected parcel, unable to contact anyone in customer service, had to pay again for another courrier, never received a refund… Read Full Review

Report this review
★☆☆☆☆

“Wish I'd read reviews first”

Written on: 14/08/2014 by vyMcElroy113 (1 review written)

Booked for collection to Australia on Thursday. I had paid for morning delivery Friday 8am -1pm. Card put through letterbox although I was at home. Card said would call again next working day I.e. Today Monday. I sent email Friday asking for morning collection again. It is now 7.15pm and I have been in all day, they have not collected. I have e mailed again to ask what is going on. No replies as yet. Paid Over £31 and guess from reviews I won't get refund. Don't know that I'd trust them to… Read Full Review

Report this review
★☆☆☆☆

“appaling service in every way, do not use!!!!!!!!!!!!!”

Written on: 11/08/2014 by Fletcherz124 (1 review written)

APPALING AND TERRIBLE SERVICE! I SPENT OVER £80 TO HAVE JUST 20 SMALL PACKETS DELIVERED BY UKMAIL/ IPOSTPARCELS, AND WHEN THE DRIVER COLLECTED MY PARCELS AND SCANNED THEM, HE THE JUST PROCEEDED TO JUST THROW THEM ONTO THE ROUGH PAVEMENT OUTSIDE, I HAD TO KEEP GOING UPSTAIRS TO HAND HAND THE REST DOWN TO HIM AND WHEN I COME DOWN AGAIN I NOW SEE THAT ONE OF MY VERY WELL SEALED NEW BUBBLE WRAP PACKETS HAS BURST OPEN SENDING THE CONTENTS FLYING EVRYWHERE !!!! I THEN HAD TO GO AND RE-PACK THE… Read Full Review

Report this review
★★★★★

“Excellent Service”

Written on: 11/08/2014 by McKnight267 (1 review written)

I would highly recommend iPost Parcels. I sent a parcel to USA from UK and it was collected and delivered within three days and the cost was very reasonable. I am extremely pleased with this service. I was kept up to date at all times and would recommend iPost Parcels when sending parcels overseas… Read Full Review

Report this review
★★★★★

“International Delivery”

Written on: 11/08/2014 by Rex226 (1 review written)

I was initially a bit nervous about sending an international parcel and to be honest the price you offered and the time frame in which you could deliver my item seemed to good to be true! i missed the courier collection on the first day, so I was a bit worried but I was really grateful when he came back again the next day! I have just had an email off of my happy customer in America thanking me for the good service! It's refreshing to have a company you can trust! So thank you very much… Read Full Review

Report this review
★★★★★

“Polite / brilliant / value for money”

Written on: 11/08/2014 by Stephens82 (1 review written)

Fantastic service, timing was impeccable and although delivery hadn't been concluded the handling an politeness of the person picking up leaves me in no doubt I have no worries with this courier. I have already told a friend who placed an order and will be using them also from now on… Read Full Review

Report this review
★☆☆☆☆

“Avoid Like Plague ”

Written on: 07/08/2014 by Dayanat300 (1 review written)

Paid for next day delivery did not come and collect until two days later at first didn't reply to emails now saying that they did come to collect and I was not in total lies will not issue a refund either very very bad company avoid!!… Read Full Review

Report this review
★☆☆☆☆

“DONT FALL FOR THEIR GOOD REVIEWS AS I DID!”

Written on: 05/08/2014 by reviewreader (3 reviews written)

I saw good reviews and so I decided for the first time to send a very special parcel to my customer as they wanted the post asap. guess what!... They didn't even bother to come and collect it!… Read Full Review

Report this review
★☆☆☆☆

“Do they have a customer care office?”

Written on: 04/08/2014 by AminaGordon (1 review written)

Having just emptied my phone of credit telephoning their care line, I have still not been able to talk to anyone about the texts they have been sending me for the last two days telling me that my delivery has been delayed. All I want to know is WHY and when can I expect it. Not too much to ask, is it? Available from 7am to 7pm Monday to Friday. THEY ARE NOT. It's their mess up, they should be phoning me… Read Full Review

Report this review
overview