Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.1 / 5
2743
79% of users recommend this
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Latest Reviews

★★★★★

“Premier League parcel delivery.”

Written on: 20/04/2015

The speed with which you delivery my parcels to Australia is truly impressive. And coming from me, a 75 year old who has been round the block a few times and worked in the Post Office for many years, that really does mean IMPRESSIVE!- Back of the net! My latest parcel contained a variety of presents from family in UK for my youngest grandson's 1st birthday on April 22nd. I'd been waiting for the last few bits and pieces before finally sealing and arranging to have the parcel collected (a bit… Read Full Review

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★☆☆☆☆

“0 RATINGS”

Written on: 20/04/2015 by anilondon123 (1 review written)

very bad experience sending parcel from uk to india ,took 10 days ,double amount paid by the reciever,i recieved a wrong information on my email saying consignee refused the parcel lol however my sister has just recieved it.I post parcel not on the rite page with their sister concerns[DHL} in different countries.Was really upset with the wrong email from u so called up to clarify The rep was very rude and unkind ,i said i was not happy with the services i recieved this is what ur rep told… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 17/04/2015 by Enrique442 (1 review written)

Amateur hour has arrived in parcel delivery…actually, I should say non-delivery with ipostparcels. Perhaps the clue is with their name…well, it certainly isn’t ideliverparcels. This company is a joke. Forget their next day promise, they simply don’t turn up when they say they will. They have failed three times now and my parcel is three days late. They are very difficult to contact. They won’t reply to emails, just a computer generated acknowledgement. They don’t provide telephone… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 17/04/2015 by Enrique442 (1 review written)

Amateur hour has arrived in parcel delivery…actually, I should say non-delivery with ipostparcels. Perhaps the clue is with their name…well, it certainly isn’t ideliverparcels. This company is a joke. Forget their next day promise, they simply don’t turn up when they say they will. They have failed three times now and my parcel is three days late. They are very difficult to contact. They won’t reply to emails, just a computer generated acknowledgement. They don’t provide telephone… Read Full Review

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★☆☆☆☆

“Delievery Driver Appalling”

Written on: 13/04/2015 by lukecollins (1 review written)

we get plenty of parcels delivered to my company by "ipostparcels" and every time the driver has been rude and arrogant, the driver will come into my office and drop all of my parcels down onto the floor without saying anything! Next thing i know he is out in his van driving away, he doesn't ask me to sign anything or even say "hello". (Today for example: my door was closed so he banged on the door after dumping the parcel on the floor and walked out the front door! I didn't have time to open… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 09/04/2015 by poor1 (1 review written)

I have both received and dispatched parcels with UK Mail which I believe is part of ipost. The service is impeccable and in comparison ParcelForce are still in the Dark Ages. They really do deliver the following day and both the sender and recipient are informed my email or text on the day of the time frame for delivery or collection, plus a full tracking records as to how it is progressing. The guys who collect and deliver extremely obliging and turn up on time. It's really time… Read Full Review

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★☆☆☆☆

“posted two parcels they lost one”

Written on: 01/04/2015 by NashSantiago (1 review written)

uk mail or ipost both are rubbish they could't run a drink up in a brewery please dont post any thing of value its unlikely to get to get to the one you want it to go to absolutely no idea… Read Full Review

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★★★★★

“Good price, quick international delivery”

Written on: 31/03/2015

Easy to register, simple quotation, collected when expected, delivered sooner than expected. Would recommend and will certainly use again… Read Full Review

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★★★★★

“simply the best”

Written on: 28/03/2015 by Watkins488 (1 review written)

I made a double booking by mistake as a first timer . I was made aware by the friendly driver that I have made the mistake and should seek advise with the Booking office . the friendly staff helped me with a very prompt refund . Now that is service no quibble or quabble that is the first time I had not to explain my self over and over again super customer service. recommend you always regards mr M ,Quinton… Read Full Review

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★☆☆☆☆

“Didn't turn up to collect”

Written on: 27/03/2015

I needed to return a parcel to Sweden so booked this through the website, asking for collection on Monday. Nobody showed up on Monday so I contacted them through the website (no phone number, no email address). Without any consultation they cancelled the order and told me I can book again if I want to. Very poor customer service. The price would have been ok if they had actually provided a service rather than wasted my time printing out and sticking their labels on. Save time and go with… Read Full Review

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★☆☆☆☆

“I POST PARCELS DONT USE THIS FIRM ”

Written on: 26/03/2015

IAM SMALL BUSINESS SPENDING AROUND £5K ON SHIPPING , USED CITY LINK WITHOUT ANY ISSUES , JOINED IPOST PARCELS WAS OK UNTIL THE FIRST PARCEL FAILED THEN LEARNT - DIFFICULT TO FIND A CONTACT NUMBER WHEN IN TROUBLE , CALL CENTRE IS WORKING OFF A HYMM SHEET THEY REFUSE TO CALL A DELIVERY DEPOT TO FIND MISSING PARCELS AND WILL ONLY EMAIL AND TELL YOU THAT SOMEBODY WILL CALL BACK IN 2HRS = THEY DID BUT ONLY 6 TIMES OF ME CALLING THEM TO BE TOLD OUT ON VAN TOMORROW WHICH WAS CONFIRMED LATER AS FALSE… Read Full Review

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★☆☆☆☆

“ipost parcels suck”

Written on: 25/03/2015 by JarekB (1 review written)

When I tried to complete my order (2 parcels to Spain) on their website, I kept getting 'An error occurred'. No explanation why. Since I couldn't find their phone numer, I filled in a request form. No response whatsoever. I had to look for another courier. … Read Full Review

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★☆☆☆☆

“AVOID!!!! They lost my parcel”

Written on: 25/03/2015 by ChanaPhillips226 (1 review written)

My parents posted a parcel from the UK to us in Canada. Having not arrived after 2 weeks we chased them up on its location and status, only to be told it had yet to leave the UK. They assured us it would be delivered in 2 working days. 4 working days passed and we called them to find out where the package was, only to be told they had lost the parcel and had no idea where it could be. They then tried to blame one of the courier companies they use and refused to take responsibility for it. Avoid… Read Full Review

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★☆☆☆☆

“Bad experince”

Written on: 23/03/2015

In the quote they mentioned 3-4 days express delivery from London to Saudi Arabia it's now 10 days passed to collection but till now my parcel has not been delivered to recipient. It's my first experience with ipostparcel. I will not use their service again… Read Full Review

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★☆☆☆☆

“Avoid!! save yourselves the stress!!”

Written on: 19/03/2015 by Harrison1985 (1 review written)

I really would avoid this company and chose a reliable service! i have had such an appauling time with this company and the stress i have been through over the past few days has been awful. Im not one to moan but i feel in this instance if it saves the same things happening with someone else then im going to tell my story. My parcel was due collection last thursday so i had arranged for my mother to be home and spend the day in and i was so happy that ipostparcels gave a time for pick up this… Read Full Review

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★☆☆☆☆

“Invoiced twice for same parcel by IPost”

Written on: 12/03/2015 by pjLewis423 (1 review written)

I have wasted many hours trying to contact someone regarding my refund for being charged twice for the same parcel. Left many emails and I keep getting new case numbers, I have been given telephone numbers that are incorrect and no one will deal with this, been given email addresses that are no good and come back to me. No one in customer services have any idea how to sort this minor claim and now being fobbed off. I have left this with my bank to see if they can sort. Do NOT use these people… Read Full Review

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★☆☆☆☆

“ABSOLUTELY DISGRACEFUL! PLEASE AVOID”

Written on: 09/03/2015 by bindibrit (1 review written)

This company may be fine if they manage to deliver your parcel in one piece but please don't expect any help if you have a problem. My package was badly damaged in transit and it has taken me numerous emails and telephone calls to be told that I cannot claim against their insurance due to the fact I didn't tick the 'signed for' box on the delivery form. The worst thing about trying to deal with iPostparcels is the absolute lack of any coherent customer service. I have been passed from pillar… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 06/03/2015 by RamonKrause (1 review written)

I am at this moment on the phone to this company for the 2nd time in two days on hold already been disconnected once. Parcel collected promptly the next day after ordering collection 3.3.2015 expected delivery date 4.3.2015 now tracking the parcel it says delayed and cannot get a response from anybody. Yesterday I telephoned Ipost to get a very bored sounding person telling me the system is down so they cannot tell me anything. Today told by Ipost it has nothing to do with them it is down to… Read Full Review

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★★★★★

“1ST CLASS SERVICE”

Written on: 05/03/2015

HAD TO SEND A PARCEL TO FRANCE I FOUND IPOST TO BE THE CHEAPEST AROUND AND GOT 1ST CLASS SERVICE WITH THE PARCEL GETTING THERE FASTER THAN I THOUGHT EXCELLENT COMPANY WOULD HAVE NO PROBLEM RECOMMENDING THEM AND I WILL BE USING THEM AGAIN… Read Full Review

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★☆☆☆☆

“What's customer service?”

Written on: 03/03/2015 by parcelpetesworstmate (1 review written)

75% of my items in the last month have failed to be collected ! Customer service is a joke, in fact their whole operation seems to be based upon, we may be able to collect and deliver if your lucky !… Read Full Review

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