Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.2 / 5
81% of users recommend this
  • Value For Money

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Latest Reviews

★☆☆☆☆

“ hidious service avoid”

Written on: 27/11/2014 by Davis414 (1 review written)

For the sake of your mental health avoid this delivery service, where do i begin ! Customers service is hidious , they have no communication skills and appear to be on another planet, yodel promised me a call within 4 hours so i could make a complaint , yes you guessed it- they never called regardless that i have been complaining for 4 days to them , really ! You people should not be taking money for this disgusting service, the management team should be deeply ashamed to work for yodel, my… Read Full Review

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★☆☆☆☆

“Not worth one star”

Written on: 27/11/2014 by 270Foster (1 review written)

Failed to collect twice, then gave another day and time two days after promised Next Day delivery date. Now ignoring my requests for refund. I will never use them again, and afterwards discovered Post Office is cheaper… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 27/11/2014 by cqMcBride416 (1 review written)

ipost failed to collect a package during their stated hours for booked collection. They then made six further visits never ringing the door bell and pushing a card through the letter box with no additional information on it - time date etc - and not indicating whether the card was about a collection or a delivery… Read Full Review

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★☆☆☆☆

“lost my parcel a seat box but wont answer”

Written on: 27/11/2014 by NikoOlson316 (1 review written)

hi, ipost picked my parcel up which was a large seat box and sent my buyer a box of books and they wont answer my messages or find my parcel the courier put my buyer address on the wrong parcel along with the book shop and my buyers address… Read Full Review

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★☆☆☆☆

“Worst company to handle parcel delivery”

Written on: 26/11/2014 by Levesqueng26 (1 review written)

I used this company once to post parcel to Germany and due to their incompetence and lack of communication between them and their agents in Germany parcel wasnt delivered and I had to pay them £45 to get the parcel back of them, disgrace!!! More recently, I am still waiting for my delivery from Amazon which is fulfilled by Ipostparcel 1st it took them 3 days to reply to my e mail then I was promissed parcel delivery on Tuesday nothing happened. I phoned them up only to hear that they will… Read Full Review

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★☆☆☆☆

“This company has the worst "customer service" ever.”

Written on: 25/11/2014

I booked a collection and delivery on the 20th of November and by my own fault missed the collection because you know people have to work..... Missing the collection was my own fault so i went to the ukmail.com site to rebook the collection only for the website to tell me my reference number was invalid... even though the driver left it in the letterbox no less than an hour ago... so i sent ukmail an email for support in the matter....3 days later they close the case with no rearrangement of… Read Full Review

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★☆☆☆☆

“Stupidly sent 3 x IPhone 6.s through to our head...”

Written on: 25/11/2014 by SelbyM (1 review written)

Stupidly sent 3 x IPhone 6.s through to our head office, collected when they said they would, box arrived at head office in bits with no phones at all. £1500 gone!! Problem is they use UK Mail as a reputable company brand but actually say they have nothing to do with them. A web based service that has no human interface??? These people take items that are of high value and think the terms and conditions will protect them.  I'm going all out on this and it won't go away until I get all 3 of my… Read Full Review

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★☆☆☆☆

“Avoid ipostparcels ”

Written on: 24/11/2014 by patbhoy (3 reviews written)

I used ipostparcels to collect a recent ebay purchase, the item cost £180 so I paid extra to insure the full value of the item. It was a large heavy item but fell within their specification for an xl parcel. The item arrived damaged and now ipostparcels are claiming the package was to big and are offering to refund the postage price only. It looks like I will need to take legal action to recover my loss. I would avoid this courier at all cost. From now on it's the post office for me, they… Read Full Review

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★☆☆☆☆

“van drivers dangerous”

Written on: 24/11/2014 by Martin280 (1 review written)

Had one of there vans tailgating me , then overtook me on double white lines so a very professional company. NOT!!! Ps Pocklington branch… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 24/11/2014 by LuisMonroe46 (1 review written)

I had 2 parcels delivered promptly and the driver was friendly, helpful and it was great to receive service with a smile… Read Full Review

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★☆☆☆☆

“The worst service in the world.”

Written on: 23/11/2014 by arifasma (1 review written)

I contacted them many times by e-mail. I got automated mail and an hour later the message I got is as follow. Thank you for contacting UK Mail. We are pleased to confirm that your case has now been closed. Should you need to contact Customer Care further on this case please quote the Case Number or your Consignment number. Case Number: CC20E78B. I have lost some good customer by sending a parcel with them. I will not use them again. You can not contact them. The worst company to deal with… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 22/11/2014

I have received a couple of parcels from IPost, one had to be chased up, the "next day" delivery came over a week late! The second parcel was damaged and a replacement needed to be sent, I was in myself to receive replacement and the driver THREW clearly marked FRAGILE parcel at me!… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 21/11/2014 by aePorter339 (1 review written)

I am a new customer and i booked a collection and delivery service for 3 parcels to be collected today on the 18-11-14, i waited in all day and no one turned up to collect the parcels i have emailed in phoned with no response as of yet, very disappointed with this service. This is not a very good first impression to make on a new customer.Better off paying that little extra and using bigger well known company such as Royal mail, parcel force, Fed Ex, DHL, City Link TNT ect for a more… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 20/11/2014 by Epaulthomas (1 review written)

DO NOT USE This is going to be an honest review. They are cheap for a reason, they are useless. I arranged for a parcel to be collected. This bit went ok. The courier picked it up and put a label on it. This is what I paid them to do. All well so far. It went to their depot in cardiff, from hear it was meant to go to ABINGDON and then delivered somewhere between Cardiff and Abingdon the package disappeared. They have a record of it leaving their depot but not arriving. Have tried their call… Read Full Review

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★☆☆☆☆

“Terrible Service ”

Written on: 20/11/2014 by jooky1969 (1 review written)

My Daughter arranged for a collection last Friday to go to her half sister in Ireland. She paid for this herself ... the package is still waiting in our house although they have taken the money from her bank account - she is only 16!!! Despite sending lots of emails to this company they have not replied back and still have her money ... I won't be recommending this service to anyone… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 17/11/2014 by princesssuperstar (1 review written)

This is the worst customer service I have ever received. They have lost four of my parcels and will not acknowledge their mistake, their 'contact us' form is a waste of time as it usually takes them around 3-5 days to reply and even then are no help at all. They have no contact number or direct email address, I have even resorted to sending letters and they have been ignored. They may be cheap but it's just not worth it, if you use them just pray nothing goes wrong or you will be left on your… Read Full Review

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★☆☆☆☆

“Terrible Service”

Written on: 14/11/2014 by Colemann484 (1 review written)

Absolutely terrible. Paid extra for a morning collection, item was not attempted to be collected until mid afternoon. Customer waited in all morning for collection, contacted ipost which is email only and takes hours for them to reply. All i got was the standard copy and paste we are sorry rubbish. Avoid unless you want disapointment!… Read Full Review

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★☆☆☆☆

“They refuse to compensate me after 45 days!”

Written on: 14/11/2014 by RobertMorgan (1 review written)

IPostParcels a.k.a. "Parcel Pete", a.k.a. U.K.Mail My package has been lost for 45 days forcing me to refund my customer. I have responded to all IpostParcel requests for more information including sending them 1. full description of the parcel contents 2. full description of the box in which the contents were shipped 3. recipients address 4. recipients cell number 5. recipients email 6. recipients landline number 7. google maps directions to the door of the recipient's address 8… Read Full Review

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★☆☆☆☆

“Didn't pick up, didn't tell me and didn't answer emails”

Written on: 13/11/2014 by epFinnegan436 (1 review written)

Ordering service was fine, easy and seemingly reliable. However......... My parcel wasn't picked up on time, not the correct day let alone the time slot indicated! When it was supposed to be delivered, it still hadn't been collected, nobody has answered my e mails, I found a contact telephone number, the person answering couldn't be bothered to even look at the screen and asked me what the screen said. He then lazily transfered me and 20 mins later I am still waiting. Finally spoken to someone… Read Full Review

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★★★★★

“Fantastic service...”

Written on: 09/11/2014

I had a parcel due to be picked up yesterday but was not quite ready to handover, so the driver said no problem, he will continue his round and come back later.... what a top bloke!! I will continue to use iPost Parcels and thank them so much for such a kind a personal and service!!! 5 star!!… Read Full Review

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