Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.0 / 5
2865
77% of users recommend this
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Latest Reviews

★★★★★

“parcel delivered timely”

Written on: 03/09/2016 by Jordanf143 (1 review written)

I am impressed at the parcel delivery service, it was safe and timely. I admire the services of ipost and will promote ipost to other people. ipost services are excellent… Read Full Review

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★★★★★

“Excellent service, thanks for fixing my mistake!”

Written on: 02/09/2016 by Lubylupim (1 review written)

Very impressed with your drivers' iniative when I put the wrong collection address on my order! I've just moved business premises and forgot to check I'd put the new address on for collection. The driver turned up and instead of just turning away he called the depot and arranged for the driver in the right area to collect my parcels! Fantastic! Meant that my orders for my customer still arrived today in perfect time. Will be recommending. Thank you… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 20/08/2016 by Snyderdb1983 (1 review written)

I have sent a parcel to Sweden , 2nd parcel I have sent using IPOST . Should have known better as the first parcel wasn't delivered for 3 weeks and I was unable to contact anyone either through submitting their form( which doesn't appear to recognise Swedish postcode. At time of writing I have no idea where my parcel is and no means to either email IPOST or telephone them. Can anyone advise how to communicate with them?… Read Full Review

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★★★★★

“Best service yet!”

Written on: 16/08/2016 by RaynaPorter (1 review written)

My best friend lives in New Zealand and consequently I am quite often sending her packages of chocolate and other things to remind her of home. This has been the first time I've used ipostparcels... Wow! The courier collected the package from me on Friday morning within a 1 hour time slot which was texted to me before hand (very useful!) and by Tuesday it had already arrived in NZ. Usually they take weeks, and on some occasions haven't even been collected (*cough* parcel2go *cough*) so this… Read Full Review

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★★★☆☆

“Good till it goes wrong”

Written on: 13/08/2016 by JRC151 (1 review written)

Generally good service but useless when anything goes wrong. Website used to be good for parcel tracking but now the links from teh parcel consignment no don't work so you have to trawl through menus to find the page.It used to give an expected delivery day but that has gone. Had a parcel delayed yesterday (due to van breakdown) but no info on tracker whether it should be delviered today or not. Just asked customer servce by live chat and they dont know. I like the lower charges and appreciate… Read Full Review

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★★★★★

“Very helpful driver”

Written on: 04/08/2016 by Edwardshr173 (1 review written)

Always deliver when they say they will. Best of all really helpful driver who always carries parcel to where is easiest for me and is always polite and professional… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 03/08/2016 by Jennychevalier (1 review written)

Say they can't find me yet they delivered parcells I'm returning. Terrible service !!!… Read Full Review

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★★★★★

“Bloody fantastic”

Written on: 13/07/2016 by Paulbon (1 review written)

Been using for years From auction house to my door next day At unbeatable price. Friendly drivers! What's not to like?… Read Full Review

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★☆☆☆☆

“Avoid!! Avoid!! do not believe those fake positive...”

Written on: 11/07/2016 by 113Breen (1 review written)

I sent a parcel to Spain in December, to arrive just after Christmas, with presents for my nephews, toys, books, sweeties,... I contacted this company around 6-8 times because the parcel dis not arrive and there was not update whatsoever on the website, only that if had been dropped off (of course it was, I did it myself!). They have a stupid form system where every single time that you want to contact them you have to fill it, but this form does not send you any proof that the form has been… Read Full Review

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★★★★★

“OVERWHELMING SATISFACTION”

Written on: 11/07/2016 by 200Hooper (1 review written)

The parcel was put out ready for the driver to collect on Friday as booked, but only got collected on Monday. The driver never knocked, but I heard him and asked him to acknowledge his collection in future. He was not that happy with my comment, but think he got the message. I have used your company several times, and the one thing that I would like sorted is the online invoicing; as I have always needed to redo them and email them which could be a problem if I never had a scanner/printer at… Read Full Review

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★☆☆☆☆

“Furious against this service”

Written on: 07/07/2016

My parcel to an Ebayer has been in limbo for a week now. The company made two attempted deliveries without carding the recipient who was blissfully unaware of the attempted deliveries. The information online is absolutely unhelpful as it just says "delayed". When we finally realised what was happening the recipient called the courier to rearrange a delivery but missed the courier. The parcel is now in limbo at a depot miles away from the recipient. We asked through the initial drop off point… Read Full Review

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★☆☆☆☆

“did not turn up to collect parcel and no customer service”

Written on: 04/07/2016 by Andersonwp284 (1 review written)

failed to turn up on the collection date I then had no response to messages sent. I did find out from the tracking number that collection had been rearranged for the following day, they failed to turn up again! there is no call centre to help and have had no response to messages sent. this company are so bad i have had to rearrange with another courier company but think it will be difficult to get a refund from a company that don't reply to messages… Read Full Review

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★☆☆☆☆

“Horrific customer service”

Written on: 02/07/2016

'm not sure whether to use this company again. For the first time using it, my experience was not the best. My boxes were supposed to be collected on Wednesday the 22nd of June 2016. I received a text in the morning saying that the delivery driver would arrive between 9:58 - 10:58. I was off work and in all day and kept looking out the window to see if anyone was here. After the time slot has passed, I rang up UK Mail and received some very bad customer service. The phone calls are supposedly… Read Full Review

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★☆☆☆☆

“Dreadful Customer Service”

Written on: 28/06/2016 by Molloy457 (1 review written)

I used Ipost originally to send things in the UK with no problems. On the 3rd occasion I used them to send an item to Italy. This is where it all went badly wrong. The delivery time was supposed to be 3-4 days , however it took two weeks and the customer service was appalling. I was advised by the courier service they use that the package had been sent to the wrong depot by mistake, so one week later my parcel was still in the UK. There is no way to phone ipost and no email address. The… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 26/06/2016 by Ross163 (1 review written)

After being let down by UPS this week, I have booked a parcel out with you guys to arrive tomorrow.. not only is your service CHEAPER, for a quicker/better service.. but after booking the parcel out late last night, and then my printer dying on me, your Wakefield driver has kindly said he will print the label and get it on its way for me. FANTASTIC SERVICE!… Read Full Review

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★☆☆☆☆

“Bad from start”

Written on: 22/06/2016 by Lisa129 (1 review written)

Bad service auto phone line leave you hanging on dead line ,no phone number to talk to real person ,paid £53 for a parcel to go across seas just to have so much trouble I said just send my parcel back to me I will go else where .I will never use this service this was first and last… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 14/06/2016 by 66Parrish (1 review written)

Awful awful awful service ! Do not use if you value your items - drivers lie about the colour of the doors and make up lies about why they cannot collect parcels from the sender. Once again awful !… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 10/06/2016 by 411Morgan (1 review written)

Ordered a bulky awkward car part from South Wales and thought it would arrive by Monday, in fact it arrived on the Thursday 36 hours after I had ordered it ! Great communications with emails letting me know of its progress, they even offered to text when it was in the immediate area, many thanks for a job well done… Read Full Review

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★☆☆☆☆

“Absolutely disgraceful service,”

Written on: 02/06/2016 by oak2 (1 review written)

Lost our parcel which they have admitted doing we took out their insurance just incase this happened.Messaged them till we are blue in the face yet they never reply.Live chatted them till we are blue in the face just get people on the other end who have been trained very well to lie to you and do absolutely nothing.We currently stand at losing £356.99 as they have not refunded us.Think this is going to be a police and court matter if this dishonest company donot refund us soon.Please donot… Read Full Review

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★☆☆☆☆

“They lost my parcel ”

Written on: 02/06/2016 by Jordynp97 (1 review written)

they lost 7 of my boxes on international delivery and no one take any responsibility, its been a month and my damage was around £ 3000 of goods , who is going to payback my lost parcels ?????… Read Full Review

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