Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
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Latest Reviews

★☆☆☆☆

“COULDN'T DELIVER A JOKE”

Written on: 02/07/2015

They are a joke. Complete amateur hour. It actually saddens me i had to leave this bunch of clowns 1 star. I sent some birthday gifts to my girlfriend in london, paid extra for a before 12pm delivery, extra for a signature and extra for insurance. They attempted delivery at 3pm, when she was then in work, knowing she was away on holiday with me that night i had no choice but to either A) leave with neighbour or B) leave in safe place the following day. I chose A, leave with neighbour. Their… Read Full Review

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★☆☆☆☆

“Wish there was a minus star”

Written on: 30/06/2015 by Zaniyahr256 (1 review written)

Do you know that if you don't add onto your order - signature required ** which by the way also costs more** - they will leave a parcel in a wheelie bin and not leave a card to tell the recipient where it is? Guess what? No contact number on their website, no response to various completed 'contact us' forms, they delete all your comments off their facebook page and only respond when you try to make a claim. Diabolical service, zero customer care. I know courier companies are notoriously bad but… Read Full Review

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★★★★★

“Great speedy service to New Zealand”

Written on: 29/06/2015 by AdrianRose2 (1 review written)

After dropping off my parcel at the Derby branch for a parcel to family in NZ, I saw bad reviews and was obviously worried. I can not recommend this service too highly, the staff were polite and speedy in the depot. The tracking system kept me up to date as to where the parcel was. The 9kg parcel arrived 8 days later, all intact. Don't listen to the bad reviews, - its only when you have bad service that you complain, I am more than happy to recommend these 100%, will definitely use again… Read Full Review

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★☆☆☆☆

“Terrible service!”

Written on: 24/06/2015 by tamsyng (1 review written)

This is the first time I have used Ipost Parcels and will certainly be the last. I arranged a collection for a parcel to be sent quite urgently to the USA. I received a text this morning to say that my parcel would be collected between 16.11 & 17.11 so I planned my day accordingly and went out. I have just arrived home at 12.10 to find a missed collection card. There is no way to contact IPost Parcels by phone so now I'm left waiting to find out when they can collect next. This is now making my… Read Full Review

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★☆☆☆☆

“Don't use them. Dreadful service.”

Written on: 09/06/2015 by micrushen (1 review written)

Dreadful customer service and aftercare. One package containing two items sent to the US - arrived damaged, one item missing. Contacted via website, they asked for photos. No way to send via website - eventually contacted via facebook page - sent photos - no reply. One package sent to France on May 13th. Not delivered. No reply via web contact form. Contacted via FB page - they told me they had found it and would deliver immediately. As of 10th June STILL not delivered, one unhappy customer… Read Full Review

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★☆☆☆☆

“Terrible delivery never ever use this service again !!”

Written on: 06/06/2015 by 37Kerr (1 review written)

I will give -5 star if available!! I order parcel delivery service on 13/05/15. I have received a text message on 14/5/15 morning and scheduled to be collected afternoon. I was waiting for a whole day but no one turn up and no message or phone call regarding this delay matter. At the end , the parcel was collected on 15/5/15 and late for couple hours without any explanation. The worst thing is parcel has not been delivered for more than 3 weeks without any notification!! I have paid the… Read Full Review

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★☆☆☆☆

“Anything but 24hr sevice”

Written on: 05/06/2015 by Tristanlord (1 review written)

Booked a 24hr delivery on Sunday - collection arranged for Tuesday, that didn't happen. Collection on Wednesday, the day it should have been delivered. It is now Friday lunchtime and I may be getting a delivery this afternoon. Breach of contract! Refund anyone? No contact phone, which should ring alarm bells, and very tardy response to email enquiries. DO NOT USE!!… Read Full Review

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★☆☆☆☆

“Let down on three occasions”

Written on: 03/06/2015

I have used IPost Parcels three times in the last week. 1st parcel not collected at all (having difficulty getting refund). 2nd parcel collected too late to make the next day service (although I was not told this until three days later by UK mail when it had not arrived with customer. 3rd parcel, I paid £2.00 extra for a collection between 8am and 1pm and this was not collected until 4pm. I have made a complaint through email (cannot speak to anyone at IPost parcels) for all three… Read Full Review

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★★★★☆

“6 months of good service”

Written on: 29/05/2015 by Jason1966 (1 review written)

I've been using iPost Parcels for about 6 months now and they have proven very reliable. I send between 3 and 10 parcels a week through them, mostly to the USA and only ever had two issues over that time. The first was a parcel delayed due to the ice storms in the USA in January 2015 which grounded many flights. The second was a late delivery due to an error at their depot. They refunded me the cost of the delivery before I could ask. The driver who collects from me is super friendly, and on… Read Full Review

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★☆☆☆☆

“£1000 parcel lost and cant contact anyone”

Written on: 29/05/2015 by Destineew369 (1 review written)

I had a parcel pickled up to be delivered to my home but it never arrived, on the tracking it says signed for but it wasn't and they even spelt my name wrong whoever did it, this parcel is worth over £1000 and I need it urgently but I post don't answer my messages and don't have a phone number… Read Full Review

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★☆☆☆☆

“lost parcel”

Written on: 15/05/2015 by London482 (1 review written)

okay parcel gets collect from my house, it goes to docklands depot where it gets mixed up with another parcel. the parcel that was delivered to my buyer is not the correct contents. i email ipost and they tell me its still at docklands depot and will be delivered to the correct person. i thought yes sorted...oh no its not it gets sent to wait for it a different address not even in london OMG whats happing now cant phone anybody all done by email and now my buyer is claiming for his money which… Read Full Review

1260Pete's Comment

Written on: 27/05/2015

Same here mate ,I had a parcel pickled up to be delivered to my home but it never arrived, on the tracking it says signed for but it wasn't and they even spelt my name wrong whoever did it, this parcel is worth over £1000 and I need it urgently but I post don't answer my messages and don't have a phone number

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★☆☆☆☆

“I lost parcel's more like”

Written on: 12/05/2015 by 5Maynard (1 review written)

Collection of parcel delayed was told incorrect packaging was late recollecting expected parcel next day used website for online tracking said delayed no reason given rang up said there was problem at depot but would be delivered next day checked on website said at delivery depot no mention of being out for delivery waited in again rang up said it would be the following day waited only to be told in the afternoon that the driver had quit think he must have been as fed up of them as I was… Read Full Review

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★☆☆☆☆

“Awefull service, very slow to act will never use again”

Written on: 07/05/2015 by Edwardsmm228 (1 review written)

I'm not writing another review but I suggest if you want honest reviews follow this link very poor service no reply to my emails nearly one month still no delivery tracking system fake as dates are wrong progress wrong avoid as much as you can … Read Full Review

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★☆☆☆☆

“Worst service in the world!!! Stolen parcel!!!”

Written on: 05/05/2015 by Dahlia1234 (1 review written)

My parcel has been missing for over three weeks and I can't get anything resolved!! Appalling customer service!!! Still emailing them to no avail I am convinced driver stolen my box!! Devastated!!!! … Read Full Review

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★☆☆☆☆

“Had item stolen by there driver”

Written on: 01/05/2015 by johnjknowler (1 review written)

We sent a parcel from Nottingham to margate, after 3 days of the item not turning up and us calling everyday, we get through to someone at ipostparcels who informed us that the item was picked up from my house and lost before it got to the depot in Nottingham, so bad customers service, bad services,...... All they had to do was tell us when we called the first time, that our item was stolen (missing)… Read Full Review

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★★★★★

“First rate service and delivery! ”

Written on: 01/05/2015 by Amandamichele (1 review written)

Having had two previous bad experiences with courier companies, one that took two weeks to deliver, I was a little sceptical. I didn't need worry. The whole process was not only one of the cheapest but so, so efficient. From booking to the email telling me an hour pick up slot to arriving as they said within 24 hours and getting another email notification. Would highly recommend to others and will become my regular courier. Thank you ipost parcels for doing your job SO well!… Read Full Review

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★★★★★

“Premier League parcel delivery.”

Written on: 20/04/2015

The speed with which you delivery my parcels to Australia is truly impressive. And coming from me, a 75 year old who has been round the block a few times and worked in the Post Office for many years, that really does mean IMPRESSIVE!- Back of the net! My latest parcel contained a variety of presents from family in UK for my youngest grandson's 1st birthday on April 22nd. I'd been waiting for the last few bits and pieces before finally sealing and arranging to have the parcel collected (a bit… Read Full Review

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★☆☆☆☆

“0 RATINGS”

Written on: 20/04/2015 by anilondon123 (1 review written)

very bad experience sending parcel from uk to india ,took 10 days ,double amount paid by the reciever,i recieved a wrong information on my email saying consignee refused the parcel lol however my sister has just recieved it.I post parcel not on the rite page with their sister concerns[DHL} in different countries.Was really upset with the wrong email from u so called up to clarify The rep was very rude and unkind ,i said i was not happy with the services i recieved this is what ur rep told… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 17/04/2015 by Enrique442 (1 review written)

Amateur hour has arrived in parcel delivery…actually, I should say non-delivery with ipostparcels. Perhaps the clue is with their name…well, it certainly isn’t ideliverparcels. This company is a joke. Forget their next day promise, they simply don’t turn up when they say they will. They have failed three times now and my parcel is three days late. They are very difficult to contact. They won’t reply to emails, just a computer generated acknowledgement. They don’t provide telephone… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 17/04/2015 by Enrique442 (1 review written)

Amateur hour has arrived in parcel delivery…actually, I should say non-delivery with ipostparcels. Perhaps the clue is with their name…well, it certainly isn’t ideliverparcels. This company is a joke. Forget their next day promise, they simply don’t turn up when they say they will. They have failed three times now and my parcel is three days late. They are very difficult to contact. They won’t reply to emails, just a computer generated acknowledgement. They don’t provide telephone… Read Full Review

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