Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.0 / 5
2883
77% of users recommend this
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Latest Reviews

★☆☆☆☆

“ZERO CUSTOMER SERVICE !!”

Written on: 14/03/2017 by jtBanks271 (1 review written)

Absolutely diabolical service and ZERO CUSTOMER support - Do not use this useless excuse for a delivery company. Sent package on 27th February and after supplying all customs information at least 4 times the package is being returned because THEY DIDN'T Pass any information on.....Guess what ?.....I now have to pay for the return too - ABSOLUTELY USELESS AVOID LIKE THE PLAGUE !!!… Read Full Review

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★☆☆☆☆

“charges amount wthout call”

Written on: 13/03/2017 by msingh7 (1 review written)

Please don't use this company, If there is any problem in you address they will charge you 47 pound and they will say you, you should ask terms and condition. We charges 47 pound to return the item back, even you pay ten pound to send this item. there are many they are cheating. please please don't use this company. If you don't trust me you can check terms and conditions. Thanks… Read Full Review

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★★★★★

“Best Courier Service I have ever used!”

Written on: 03/03/2017 by syPadilla74 (1 review written)

Best courier service in North London. Always on time for collections, very professional drivers and the customer service team are always prompt with responses. I have used other couriers in the past but will only not stick with iPostparcels because their prices are good value for money and they have never let me down with deliveries. Highly recommended… Read Full Review

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★★★★★

“Super pleased & will use again. Probably next week!”

Written on: 17/02/2017 by Seema1883 (1 review written)

This was my first time having to send a parcel overseas but the occasion called for it, as my sister is having her first baby and I am going to be an aunt for the very first time! I was so excited to gather up the goodies and send them to her but i was frightened about such a distance as it's all the way to Australia and at what cost. I chose Ipost parcels as they were the best in times of pricing and even with extra insurance I had taken out they still came out cheaper. Anyway I wanted to say… Read Full Review

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★★★★★

“Good value for money and fantastic customer service!”

Written on: 03/02/2017 by Yovina1 (1 review written)

I had to send an international parcel few weeks ago via Ipost. I didn't realised I had to pay online, until I got to the office in fforestfach. I was seen by an advisor, who was amazing. He weighed and checked the size for my parcel, managed to get all the infos required, paid via my mobile and after few attempts he managed to print my label from his PC! He had lots of patient going through the form with me, and got fantastic customer service skills. He reassured me my parcel was going to get… Read Full Review

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★☆☆☆☆

“First & Last Time”

Written on: 02/02/2017 by zx12a1 (1 review written)

eBay item advertised as 2 days delivery. iPost booked with plenty to spare. Missed slot and I completed feedback to request immediate pickup. Email back telling me the parcel would be collected next day. Next day no collection. Completed feedback form requesting overnight as buyer was leaving country. No collection. Rang both numbers entered consignment and the robot cut me off. 4 times. Eventually rang and asked for customer services. Cancelled after some kerfuffle. … Read Full Review

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★☆☆☆☆

“DO NOT USE THEM”

Written on: 31/01/2017 by Webbrz275 (1 review written)

What is the first thing you expect of a courier company? Yes, that they actually turn up and collect the package when they say....................BASICS!!! Not with this bunch of idiots!! I'm only the person they are collecting from and not the poor sod who's actually paid these nuggets to do a job for them. They go to the far end of a fart demanding phone numbers, e mail addresses, where to leave parcel if you are not in but they fail at the very first hurdle and DON'T TURN UP when they… Read Full Review

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★☆☆☆☆

“Awful Service”

Written on: 15/01/2017 by fedupgerry (2 reviews written)

If you are thinking of using Ipost Parcels or UK mail DONT. If you do make sure you take at least 100 pictures of the parcel before, during and after packaging it. Then ask the recipient to take a further 50 pictures. Without all these pictures they will not accept any damage to your item is caused by them, oh and by the way the pictures must conform to their specifications or again they will not accept liability YOU HAVE BEEN WARNED _ FIND A DIFFERENT PARCEL COMPANY… Read Full Review

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★★☆☆☆

“Stayed at home to await delivery of parcel. Nobody...”

Written on: 09/01/2017 by MarissaMiles488 (1 review written)

Stayed at home to await delivery of parcel. Nobody called but email received saying called, no reply so parcel left in 'safe place' - this was received within 20 minutes of the alleged delivery. No 'card/note' left. Outside of house inspected and no trace. Message sent to iparcelpost and to be fair a reply was received within hours - driver states 'left by the bins' ... it wasn't!!! More messages sent but no reply. The next day I was composing a 'complaint' when doorbell rang. A man had called… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 09/01/2017 by Mcbride58 (1 review written)

Booked uplift of parcel for 12/12 /16- I had not printed off all of 6 pages of invoices - so parcel not uplifted . I printed off all invoices and re-arranged delivery the following day . After waiting at home all day - no- one uplifted parcel . I emailed and arranged uplift again for the following day . This process went on for the rest of the week . Despite receiving daily emails giving me uplift times and even promises that my parcel would be collected it wasn't . There is no telephone… Read Full Review

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★★★★★

“Delivery of a Parcel from England to Australia”

Written on: 22/12/2016 by Keyla38 (1 review written)

I pursued IPost after constantly being disappointed with the postal service. The initial login and setup was a little messy, however the overall service was excellent. The parcel was collected on the day I booked, arrived at its destination on the day stated. The time frame from location to location which was England to Australia was extremely quick. The cost of this service was extremely good value… Read Full Review

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★☆☆☆☆

“TERRIBLE SERVICE 2 TIME NOT TURNING UP TO COLLECT PARCEL”

Written on: 20/12/2016 by CARS4LESS (1 review written)

THIS COMPANY IS A DISASTER I WOULDN'T RECOMMEND THEM TO ANYONE BECAUSE THEY CAN'T BE TRUSTED. I BOOKED A COLLECTION OVER A WEEK BEFORE CHRISTMAS AND THEY NEVER SHOWED UP I HAD TO DRIVE OVER 200 MILES TO DELIVER THE PARCEL MYSELF, THIS IS THE SECOND TIME THEY DIDN'T SHOW UP PLEASE PLEASE USE ANOTHER COMPANY THESE PEOPLE DON'T CARE AND THERE'S NOT EVEN A NUMBER TO CALL!!!!… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/12/2016 by Savanna1970 (1 review written)

I sent a parcel to Australia on Friday and it arrived in Perth on Tuesday-what more can I say really. Excellent service and quick delivery -what more can be said… Read Full Review

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★★★★★

“I would not use any other company”

Written on: 26/11/2016 by aiPrater89 (1 review written)

I used to send my goods by Parcel Force, and then I was recommended by a friend to switch to ipost parcels/UK Mail, the depot is a 5 minute drive from my business, and being able to book a drop off day and print off all the paperwork in advance is a great benefit. The web site has a lot of very useful information about packing parcels so they arrive safely. I send goods to the USA and a 3 day turnaround is so much better than Parcel Force and at a very competitive price, my 5th package was… Read Full Review

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★☆☆☆☆

“Awful awful service”

Written on: 28/10/2016 by 256Cameron (1 review written)

Just awful service, no delivery still. Delivery is now 8 days late… Read Full Review

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★★★★★

“ipost parcels & you did!”

Written on: 20/10/2016

My husband took one carefully wrapped & very carefully addressed parcel to the local post office. Destination - The Philippines. Weighed less than 5kg. He nearly fainted when he was told £80-£100 postage, so duly returned home with said parcel. I trawled the internet & found ipost parcels. To be honest £37 postage seemed too good to be true (but that's not an invitation for a price increase!) - so in for a penny etc. We registered the parcel with the company on line, paid the fee &… Read Full Review

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★★☆☆☆

“Bare faced Lies”

Written on: 14/10/2016 by christinemckay (1 review written)

I should have taken heed of advice to avoid this company but price enticed me. My parcel should have been uplifted today between 8am and 6pm. Had a mail telling me would be uplifted between 9.58 and 10.58. I needed this parcel uplifted and delivered by tomorrow so was waiting since 8am for the uplift. At 9.58 received an email saying " sorry we missed you" !!!!! bare faced lie they never came near my house checked the box no calling card. Immediately sent a mail reply we will get back to you… Read Full Review

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★★★★★

“parcel delivered timely”

Written on: 03/09/2016 by Jordanf143 (1 review written)

I am impressed at the parcel delivery service, it was safe and timely. I admire the services of ipost and will promote ipost to other people. ipost services are excellent… Read Full Review

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★★★★★

“Excellent service, thanks for fixing my mistake!”

Written on: 02/09/2016 by Lubylupim (1 review written)

Very impressed with your drivers' iniative when I put the wrong collection address on my order! I've just moved business premises and forgot to check I'd put the new address on for collection. The driver turned up and instead of just turning away he called the depot and arranged for the driver in the right area to collect my parcels! Fantastic! Meant that my orders for my customer still arrived today in perfect time. Will be recommending. Thank you… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 20/08/2016 by Snyderdb1983 (1 review written)

I have sent a parcel to Sweden , 2nd parcel I have sent using IPOST . Should have known better as the first parcel wasn't delivered for 3 weeks and I was unable to contact anyone either through submitting their form( which doesn't appear to recognise Swedish postcode. At time of writing I have no idea where my parcel is and no means to either email IPOST or telephone them. Can anyone advise how to communicate with them?… Read Full Review

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