Ipost Parcels Reviews - www.ipostparcels.com

★★★★☆
4.2 / 5
80% of users recommend this
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Latest Reviews

★☆☆☆☆

“Rude and abusive delivery driver”

Written on: 20/12/2014 by Dayton304 (1 review written)

Very unimpressed, took an early morning delivery from a very angry driver. The parcel had 2 addresses on it so I queried it and hit the parcel on the address and told me to sign his PDA, shoving it into my chest. I asked him not to get aggressive whilst signing and he swore at me and stormed off. Very unimpressed, I acted like that at work I'd loose my job… Read Full Review

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★★★★★

“I'm pleased with ipost parcel services”

Written on: 19/12/2014 by LawsonRomero (1 review written)

It took only 3 days to deliver from UK to Italy, a week before Christmas. Great value for money and highly recommended; I definitely will use in the future their services… Read Full Review

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★☆☆☆☆

“communication”

Written on: 18/12/2014 by Fraziervz1955 (1 review written)

expecting a parcel to be collected, pre booked a week ago and paid for. Waited in all day, no collection!! Emailed 3 times no response, now tried a second day to get a response. Cannot get a phone number-they only deal with emails. The parcel contains xmas presents for my sister and children who I cannot get to, so happy xmas to them, present-less DONT USE THIS COMPANY So do I send via another company and lose my money on ipost!!!!!… Read Full Review

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★☆☆☆☆

“Very disappointing service. Didn't collect on the...”

Written on: 18/12/2014

Very disappointing service. Didn't collect on the quoted day. Heard nothing for a month then received an email stating redelivery hadn't been arranged and a request for £30 to have it returned. Recipients house is never unoccupied and no card was found. Update on website has nothing after collection. Company doesn't respond to emails. I have no idea how a company can do this without actually committing fraud… Read Full Review

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★☆☆☆☆

“Disgusting customer service!!”

Written on: 14/12/2014 by 419Hatch (1 review written)

DO NOT USE THIS COMPANY. IF YOUR PARCEL IS LOST (WHICH HAPPENS FREQUENTLY) YOU WONT HAVE ANY REPLY FRM THEM. THEY WILL SIMPLY IGNORE YOUR MESSAGE. THEY LOST 2 OF MY PARCELS, AFTER WRTITING THEM AND WAITING FOR WEEKS, STILL NO REPLY FROM THEM. THEY DONT HAVE ANT CUSTOMER SERVICE… Read Full Review

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★☆☆☆☆

“Failed to collect parcel but have taken my money!”

Written on: 13/12/2014 by susancharman1962 (1 review written)

Failed to collect parcel and are ignoring my emails. Impossible to contact and they are content to take my money. Treating their customers with contempt. … Read Full Review

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★☆☆☆☆

“ The non delivery company”

Written on: 13/12/2014 by Waugh193 (1 review written)

I sold some items on Ebay and decided to use Ipostparcels to deliver. I decided t drop off the items at a depot as I couldn't guarantee being at a collection address. I paid for delivery on 28.11.2014 from Trafford park Manchester to London. still as I write the review (13.12.14) my item still not reached my customer in London. I Fb and leave messages, constant lies. My customer has left me negative feedback, ive refunded him and i am out of pocket. head office aren't interested either. Ive… Read Full Review

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★☆☆☆☆

“DO NOT USE - EVER”

Written on: 13/12/2014 by LandinFisher (1 review written)

DO NOT USE IPOST PARCELS!!!! HORRENDOUS SERVICE Arranging for parcel delivery to Finland. Took my payment of £17.69 then site crashed. No receipt, consignment number - nothing, except proof took money from my bank account. Numerous emails - no response at all. SHOCKING SERVICE - DO NOT USE!! I'M GOING TO COMPLAIN TO TRADING STANDARDS - SUGGEST EVERYONE ELSE DOES SAME. LETS GET A CASE AGAINST THIS DREADFUL COMPANY AND THEIR DREADFUL BEHAVIOUR. I'D CALL IT THEFT WHAT THEY HAVE DONE… Read Full Review

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★☆☆☆☆

“Disgusting service!”

Written on: 13/12/2014 by Zackaryj1974 (1 review written)

Been waiting in all day for a package, received a text this morning stating item will be with me between 12 and 1pm, come 1.30pm I checked the status online and it read "Delayed" come 7pm, I check again and the status has changed to delivery attempted!!! Why lie? I'm disgusted on will advise everyone to avoid this company, I've wasted a day's leave from work for nothing, I've had no card posted and can't get hold of anyone, I now have no idea what is going on with my item! Do not use this… Read Full Review

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★★★★☆

“Great service, great price”

Written on: 12/12/2014

I thought i would this company as i have deliveries from them for my business. The price of an international shipment was five times cheaper then other companies, and that does say a lot. My parcel was collected on time, in fact the driver was early. Very helpful as well. I was able to track the journey of my parcel. which does mean a lot as i like to know where it is. Even when there were IT problems, i was emailed the tracking status of the parcel and it had arrived at the destination two… Read Full Review

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★☆☆☆☆

“there no good”

Written on: 11/12/2014 by IsabelleSharpe (1 review written)

cant contact them and there is no way… Read Full Review

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★☆☆☆☆

“If you care about your health, don't go for them”

Written on: 09/12/2014 by KarliHeath349 (1 review written)

This is the most ridiculous and useless company I had ever to deal with. To start, they don’t even have a telephone number to contact with them. After 5 days I’ m still waiting for an answer to my email. I have a parcel that should had been collected on 4th. Dec. Today is 9th and still nothing. No even an answer from their customer service. But, and here is the funniest part, on their system appears that has been collected. Maybe they are slightly cheaper than other courier companies, but… Read Full Review

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★☆☆☆☆

“DO NOT USE!!!”

Written on: 07/12/2014 by BraedenBlair (1 review written)

While online arranging for parcel to be sent, managed to get to the payment bit, guess what, my payment went through then was told that there was an error and to contact ipost customer service. Emailed and emailed, no response. They have £17.69 of mine and cannot respond to my email. I've requested a full refund, no reply. I waited for reply none came. trading standards next!!… Read Full Review

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★☆☆☆☆

“ipost / UK Mail - Terrible Company - DO NOT USE”

Written on: 05/12/2014 by ukChristie1994 (1 review written)

Absolutely terrible company to deal with. Parcel wasn't picked up on designated day, no communication whatsoever from them. I had to call them to reschedule uplift for the next day. Again, parcel wasn't uplifted. Again, no communication from them and when I contacted them they were extremely unhelpful. When you do phone you're passed from one number to another and kept on hold for between 30 - 45 minutes. I cannot reiterate strongly enough, DO NOT USE THIS COMPANY, they are a complete… Read Full Review

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★☆☆☆☆

“Nothing short of a scam!”

Written on: 05/12/2014 by KeithSpencer (1 review written)

Did not collect parcel when promised. Have not heard from them in the three days since. Unable to get an answer by e-mail (desite claim of "response within 3 hrs!"),phone rings but is never answered. This company is a complete waste of time and money. Eventually gave up waiting and went to Post Office and got a cheaper deal.(parcel to Australia) I recommend the whole UK Mail group is avoided like the plague… Read Full Review

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★☆☆☆☆

“didn't receive service and kepkept my money”

Written on: 04/12/2014 by mwalmsleyuk (1 review written)

We made an order for i post parcels to come to collect a parcel from our address and send it to birmingham. We paid additional money for them to collect it before 1 p.m.. We had an appointment at 2 p.m and they still haven't turned up by that time. We ended up finding a phone number to cancel but it was for UK MAIL, they cancelled but told us that to get a refund we have a contact i post parcels. They do not have a direct phone number you have to e-mail them. I have now emailed them over 4… Read Full Review

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★★★☆☆

“Customer Service”

Written on: 04/12/2014

On the whole a good idea, just not right by a long way. Web site is not good and needs sorting. Unable to get contact when needed to talk problems over a phone line. There really is no excuse for poor customer care in today's market place… Read Full Review

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★☆☆☆☆

“Worst ever courier experience”

Written on: 03/12/2014 by Bennetts17 (1 review written)

Nothing to like about this courier! I have been waiting 10 days for a next day delivery. No response to messages sent. I am on the phone at the moment 15mins and no reply. Took a visit to a local depot to get a phone number and they couldn't contact them for me. Never again!… Read Full Review

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★☆☆☆☆

“Poor service ”

Written on: 02/12/2014 by YareliCarver (1 review written)

I ordered parcel delivery and they didn't pick my parcel the day what I ordered they came second day and said they didn't have a time yesterday. Meanwhile I ordered other service and they collected and delivered my parcel. At the moment I've sent 7 emails regarding my order and after a WEEK I received the email from them!!!They still owe met money . Horrible service, never use again!!!!!!… Read Full Review

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★☆☆☆☆

“This is a terrible service”

Written on: 02/12/2014 by Nols (1 review written)

I had two parcels with them. One as a sender and second as a receiver. First they didn't even collected item- only day delay. Second- they left only one note in a letter box apparently they done five attempts... who knows...?!? Never use again. Keep away from them...!!?!… Read Full Review

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