written by on 27/03/2015
I needed to return a parcel to Sweden so booked this through the website, asking for collection on Monday. Nobody showed up on Monday so I contacted them through the website (no phone number, no email address). Without any consultation they cancelled the order and told me I can book again if I want to.
Very poor customer service.
The price would have been ok if they had actually provided a service rather than wasted my time printing out and sticking their labels on. Save time and go with another more reliable company.
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