Frustrating service

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Home Delivery Network Limited www.hdnl.co.uk
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AlexII's review of Home Delivery Network Limited www.hdnl.co.uk

“Frustrating service”

★☆☆☆☆

written by AlexII on 25/09/2012

I stopped ordering from Amazon and cancelled my prime subscription as we did not once get the items delivered on time. In one occasion the driver showed up nearly at 10pm a day after the parcel was supposed to be delivered.
On a separate occasion the goods had to be returned three times due to the item being dented (looked like it had the living daylight kicked out if it). At the end I had to ask for a refund and cancel the order.

I then moved to Tesco direct only to find out afterwards that the deliveries are being carried out by Yodel (former HDNL).

When I purchase online now, I am having to search the web for items provided by companies that do not use HDNL for their delivery!

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Mystro_D's Response to AlexII's Review

Written on: 25/09/2012

hi my name is micaelan deocharan, i am currently in grade 11 and im studing information technology! if you have the time i would like to ask you a few questions about your experince with your deliverly service. the reason for this is because i am creating and composing a project for I.T and need to interview people who have enconutered problems with delivery services in order to better them and create a more advanced and updated programme, as this is a major part in everyday living!

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