No contact after parcel damaged

Click here if this is your business
Hermes Parcel Delivery
★☆☆☆☆
1.2
6.0% of users recommend this

ElizabethBowers320's review of Hermes Parcel Delivery

“No contact after parcel damaged”

★☆☆☆☆

written by ElizabethBowers320 on 07/07/2017

Sold an item on ebay and after 5 days the buyer was asking where his item was. I contacted Hermes to be told the item had been damaged and my parcel would be paid compensation of 30 quid. Not bad on a 47 quid sale which I had to reimburse.
Personally I dont think the item was damaged. I believe it was stolen because the damaged item was never returned. Hermes employ any tom richard or harry, no background checks, they could be one of the great train robbers for all Hermes cares just as long as they can walk (and some of them cannot even do that).
Please steer clear of Hermes they do not care about you or your package, it's just an numbers game to them, they could not even contact me to tell me, I had to ring them, avoid at all costs.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0