written by Blevinsza398 on 06/09/2014
I have used Hermes for the last 5 items I've bought (not out of choice, that's just what the seller has chosen) and all 5 times there has been issues! 3 items were not even received so had to be issued a refund and the 4th and 5th are still yet to come and haven't been delivered on the days requested!
I work full-time so I always say if you come before 7 in the evening, ring me or leave the parcel with a neighbour as I will not be in. They never do this whilst all other couriers do. They never even leave a note to say they've tried to deliver so I'm sat there wondering if they've even been at all! Truly awful service and have no idea why so many companies use them, maybe they're cheaper than Royal Mail? They make deliveries much more difficult than they need to be!! They really make me angry!
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