Useless service & customer service

Click here if this is your business
★☆☆☆☆
1.5
From 30 reviews
17.0% of users recommend this

  • Value For Money

Click here if this is your business

Jog3004's review of Federal Express

“Useless service & customer service”

★☆☆☆☆

written by Jog3004 on 28/06/2016

Waited in all day for expected delivery that never came. Contacted FedEx who falsely claimed that the driver had attempted delivery, I advised that that I'd been in all day so the driver had either attempted delivery at the wrong address or had not attempted delivery at all, & the rep just kept repeating the comment that the driver had attempted delivery, basically implying I was lying. No missed delivery card etc, & inconvenienced on one of the very few days off I manage to get, despite this no concession such as re-delivery at a guaranteed time offered because, the driver had attempted delivery! Sadly this is the second time I've had deliveries from the farcical company in the last 6-12 months (simply as I don't choose them if that option is available) & the second time with the same problem) if you value good service & customer service avoid FedEx.

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account