Liars !

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DPD Express Parcel Delivery
★★☆☆☆
2.0
25.0% of users recommend this

Diya1972's review of DPD UK Express Parcel Delivery

“Liars !”

★☆☆☆☆

written by Diya1972 on 06/12/2016

This is the 2nd time in a month DPD has lied about being unable to deliver a parcel. The first time they told me no one was in for receiving the delivery at 5pm. It was to one of their drop off points which was a hardware shop on the high street which opens until 5.30pm. They agreed by phone that this was a lie and agreed to deliver the parcel to my home address the next morning ....... they didn't, I received a text to say it was now at the Shop which cost me another 45 minute drive. This evening they were suppose to deliver a parcel that I had paid for as Next Day delivery because it was urgent but they have just sent a text to say no one was in even though I am right here. You cannot speak to anyone and the infuriating automative customer service number just tells me that my parcel will now be delivered to my safe place tomorrow as requested which is too late for its purpose. I didn't ask for it for tomorrow and have given them the option of a safe place to leave it already which they obviously could have used tonight if I wasn't in although I was and am here but still they have not delivered. They are the worst company I have ever had to deal with.

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Briane2021's Comment

Written on: 07/02/2021

i agree with you this company is the worst i ever encountered,lies that no one at home when attempted delivery then on second parcel they say cant find address

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