How dpd has ruined forever my last week

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DPD Express Parcel Delivery
★★☆☆☆
2.0
25.0% of users recommend this

IshaanRowe138's review of DPD UK Express Parcel Delivery

“How dpd has ruined forever my last week”

★☆☆☆☆

written by IshaanRowe138 on 07/02/2016

Hi all, I am writing you from Cambodia and I am into tears. On monday dpd was supposed to come collecting 11 boxes from my apartment in London because I am relocating to Italy, flying directly there after Cambodia without coming back to London. I have called dpd in the morning to make sure they had all the details and everithing was ready, i was guarunteed that someone would have come to collect my stuff. During the day i have called dpd around 25 times ( this is not a joke) and spent 86 pounds credit on the phone with them as they were unable to tell me If a driver was assigned. i have spoken to many others and none was able to give me an answer or to get in touch with dpd deposit, until he told me they would have come out of schedlued time between 6-7pm. Well guys, i had a plane to cambodia to take at 8:30 pm (an holiday that was planned to treat myself after 4 years of hardwork in London) till the very last second I was on the phone with them and have asked a friend to stay in my empty apartment in case someone would have shown up for the collection. I have spent the next 12hours on the plane crying for stress and having nausea. After landing I have discovered that none came and had to reschedule for friday - a very good friend took a day off to stay there and wait for them. I was guaranteed that this time they would have come to collect and until 3pm same story nobody knew. I had to pay an extra to the landlord to keep my stuff there longer and they didn t bother to show up TWICE. i had to call them from cambodia, which I am not enjoying because of this and have spent other 60 pounds credit. I have now booked an emergency collection with city sprint, in a couple of hours they will collect my stuff. The total cost of this has been exorbitant, my holiday ruined, my last day in london destroyed. So no I DONT RECCOMEND THIS COMPANY TO ANYONE IN THE WORLD, NOT TO MY FRIENDS, NOT TO MY ENEMIES. DO NOT CHOOSE THEM EVER.

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