"We're sorry we missed you"

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DPD Express Parcel Delivery
★★☆☆☆
2.0
From 901 reviews
25.0% of users recommend this

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Guest's review of DPD UK Express Parcel Delivery

“"We're sorry we missed you"”

★☆☆☆☆

written by on 04/09/2015

You didn't miss me, you just went to the wrong address and even took a picture of it and posted it on my tracking screen to prove your ineptitude!

After phoning Customer Services immediately as the driver must have been within minutes of me, I was assured she would get him to turn around.

10 minutes of being on hold later ..... "I'm sorry, he's finished for the day". So I pointed out that it was only 12.30pm and still within the 1 hour slot I was given that didn't finish until 12.59pm. *pause* "he must have gone off sick".

Absolute joke.

  • Value For Money

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