What customer service ?

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DPD Express Parcel Delivery
★★☆☆☆
2.0
25.0% of users recommend this

Guest's review of DPD UK Express Parcel Delivery

“What customer service ?”

★☆☆☆☆

written by on 22/07/2015

Waited in - no delivery . No direct contact details link available from text or email . Finally found on website . No explanation available - was asked to ring back in an hour . Rang back - first attempt the employee burst out laughing and put phone down . Second attempt - finally established had tried to deliver to wrong address . No apology given but given "upgrade" to deliver next day . Then receive standard phone call saying we had't been in .

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