NEXT DAY DELIVERY NEVER ARRIVED

“NEXT DAY DELIVERY NEVER ARRIVED”

Written on: 18/08/2012

I HAVE JUST HAD AN EMAIL FROM DPD SAYING THAT I WASN'T IN WHEN THEY TRIED TO DELIVER. I AM SO ANGRY AS I STAYED IN ALL DAY AFTER PAYING FORTUNES FOR NEXT DAY DELIVERY. THERE WERE AT LAST THREE OF US IN AND MY DAD WAS PAINTING THE FRONT OF THE HOUSE!! THEY ALSO SAY THEY LEFT A CARD WITH A NUMBER AND REFERENCE WHICH IS ALSO NOT TRUE. I HAVE TRACKED THE ITEM ALL DAY EVER SINCE IT WAS LOADED ONTO THE DELIVERY VAN THIS MORNING SEVEN MILES AWAY. THIS IS THE THIRD TIME THEY HAVE DONE THIS AND ALTHOUGH I ALWAYS GET A REFUND FROM THE ORIGINATING PARTY IT IS A POOR SHOW. DPD SHOULD TRACK THEIR LYING DRIVERS LIKE OTHER FIRMS DO. ITS SATURDAY AND THE HOTEST DAY OF THE YEAR SO IT MAKES ME THINK THE DRIVER HAS BUNKED OFF!! WELL DONE DPD. TERRIBLE SERVICE AGAIN.