written by 20Allen on 05/01/2018
Twice now they have told me that a delivery attempt was made to me and both times their delivery person was lying. The time they gave as attempting delivery I was outside my house loading up my car - to attempt delivery you would have to have passed me. You can't speak to a human being and no one answers your emails. But I am the bigger fool...I paid extra for this service.
written by Kelsiec247 on 12/10/2017
I received an email with details of a missed order. Not possible as I've been ill at home for a month. No letter left in mail box stating I was not in. Delivery is working days only and passport or driving licence needed plus signature needed and no way to quickly check with company other than expensive line. Left message with company and they didn't call back. Lots of internet messages of warning. Is there a real DX? Is this a genuine company?
written by on 18/08/2016
I'm desperate to get my tickets delivered. This can only be arranged online or an automated machine on the phone. So far I've lost two days pay. Ten mins. ago I got an email saying not today after all. It has to be tomorrow now, the email says that if no one home tomorrow they will go back to ticket office. So I have to take my 3rd unpaid day off. They won't deliver to my work, the automated machine won't allow it. It won't allow another address. So another whole day waiting. I never thought there could be a company worst the parcelforce but there is. Disgusting cheap service. Fingers crossed for tomorrow.
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