Collect+ Reviews - www.collectplus.co.uk

Victoria House, 49 Clarendon Road, Watford, WD17 1HP
★★☆☆☆
2.4 / 5
38% of users recommend this
  • Value For Money

Description (provided by business)

Send, collect and return your parcels early ‘til late, 7 days a week. CollectPlus is the largest store-based parcel service in the UK, designed to make your life easier. No more wasted Saturdays or lunchtime queues, just the freedom to get on with your day. Our services: Send - If you sell online, or want to send a gift to a loved one, our send service is perfect for you. Return - Changed your mind? Return your unwanted purchases to over 260 retailers. Collect - Shop with your favourite brands online and collect your purchases at your local store.
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Latest Reviews

★☆☆☆☆

“Disgusting service!!!”

Written on: 22/07/2014 by Arianna311 (1 review written)

spend all day in my boiling office waiting for delivery until 9pm. Simply because according to tracking details on website it was loaded onto van this morning 9:24 for delivery.... Around 7pm became suspicious that there is no sign of delivery . Did call Collect Plus several times and all times was told to wait. And now , 9.01pm checked tracking info and its say :Delivery attempted, card left at 18:53, Tue, 22 Jul 2014" LIE , disgusting LIE ! What a ridiculous service !!!!NO CARD left by the… Read Full Review

By Collectplus

Written on: 23/07/2014

Hello Arianna311
I am sorry to read your review and apologise that we have let you down like this. If you would be kind enough to e-mail me at the address shown at the top of the page quoting your tracking reference and your phone number and e-mail I will investigate and reply to you personally.
Kind regards
PhilipM, Collect+, Head Office

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★★★★☆

“Very reliable and competitively priced.”

Written on: 17/07/2014 by xyMcDaniel1983 (1 review written)

Very reliable and competitively priced… Read Full Review

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★★★★★

“Good service at the right price. Parcels have all...”

Written on: 16/07/2014 by bfKeating347 (1 review written)

Good service at the right price. Parcels have all arrived safely… Read Full Review

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★★★★☆

“Good service locally”

Written on: 15/07/2014 by Caldwell364 (1 review written)

Great to be able to take a parcel around to the local Spar shop rather than the PO. You can therefore mail at weekends and evenings which is really useful. Only downside is that there is no low price for the packages that cost £2.80 by mail so sometimes you still have to go to the PO!… Read Full Review

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★★★★☆

“Parcel delivery with Collect+”

Written on: 13/07/2014 by McMahanjt296 (1 review written)

Collect Plus have given me a constant good service. They pick up from my local shop and I will to continue to use this service provided it keeps to a reasonable price, and my parcels arrive with my customers on time. At the moment from my experience Collect+ are doing that and while they remain cheaper than Royal Mail and continue to uphold the same standard of service I would happily recommend them to others. It is very important to me and to most people that parcels are reasonable to send and… Read Full Review

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★★★★☆

“quick and easy”

Written on: 13/07/2014

its easy to use and gives clear instructions. shops who take the parcels are easy to find and is relatively cheap. only thing is i cant link to my ebay account which would be alot easier but the collect+ web site wont load it as yet!! will use again… Read Full Review

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★★★★★

“it,s amazing”

Written on: 12/07/2014 by CarleighMuir (1 review written)

i allways post with royal mail it,s too expensive.when my friend told me about collect plus it,s amazing now i used only collect plus it,s quick cheaper,friendly and easy to use 7 day,s.love it.now most of my friends using this service.they are very happy,i m too.thanks collect plus team.keep calm and carry on… Read Full Review

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★★★★★

“Prompt excellent service”

Written on: 12/07/2014 by Yael257 (1 review written)

Recently used collect+ to deliver from one end of the country to the other and much quicker and more reliable than Royal Mail I've found. Collect+ much cheaper also, so it's a no brainer really… Read Full Review

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★★★☆☆

“Lost parcels”

Written on: 12/07/2014 by Mikaylaj449 (1 review written)

I wish you would also ask my opinion when two of my parcels went missing never to be seen again!… Read Full Review

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★★★☆☆

“Prices increased.....”

Written on: 12/07/2014 by Matthewsif97 (1 review written)

since service launched… Read Full Review

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★★★★☆

“good reliable service”

Written on: 12/07/2014 by KelseyTurner (1 review written)

On the whole great way to send parcels just a shame you cannot send overseas My hermes have managed to ndo it by having them sent to a destination in this country first… Read Full Review

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★★★☆☆

“Great so long as they don't lose a parcel”

Written on: 12/07/2014 by KyraHiggins285 (1 review written)

I have found Collect+ to be a good and cheap means of getting parcels to buyers. The fact that a parcel can be taken to a shop rather than waiting at home is the best aspect of the service. However, they have lost one of my parcels which was well packed and had a label securely attached to it, this was very disappointing, otherwise it is my second choice service after UPS… Read Full Review

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★★★★★

“Excellent, Quick.first class”

Written on: 12/07/2014 by PaxtonVaughan (1 review written)

When ever I want the best service,I always choose CollectPlus… Read Full Review

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★★★★★

“Very good service have used it for a couple of years,...”

Written on: 12/07/2014 by AlaynaMcFadden (1 review written)

Very good service have used it for a couple of years, if there is a problem they are always sorted out very quickly. Very Pleased Thank you… Read Full Review

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★★★★☆

“Excellent alternatine to the POST oFFICE.”

Written on: 12/07/2014 by Timothy1976 (1 review written)

Far more flexible regarding parcel sizes and weights than the extreme conditions of the Post office. Most parcels are delivered within the stated timescales and in satisfactory condition… Read Full Review

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★★★★★

“Good Stuff”

Written on: 12/07/2014 by Dillon430 (1 review written)

Excellent system, so easy to use, not the cheapest courier system but by far the most efficient. I have tried other methods of sending parcels which have not come anywhere near Collect Plus. If there is any kind of problem it is swiftly & efficiently dealt with. Top marks to the Collect Plus Team!… Read Full Review

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★★★☆☆

“Great on delivery not always good on parcel handling”

Written on: 12/07/2014 by Greenwoodao289 (1 review written)

Had a great service from Collect+ and I always recommend them to friends, my only problem is when I've had items returned to me (twice) due to no one being at the address provided the parcels have come back in shreds (probably because they have been around the depots) and if I hadn't spotted the driver coming down the drive and gone to the door he was about to just drop the parcel and run... this was a large parcel. So he know that there is a problem with the parcel. Other than that the… Read Full Review

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★★★☆☆

“cheap, easy but rough”

Written on: 12/07/2014 by Jorgensen1977 (1 review written)

i have found the service very easy from beginning to end. easy online, easy to pay, easy to print label, easy to just drop off at a shop nearby. I have heard however that the parcels have been very well battered when they reach their destination which is a little disconcerting and a relief that I had packed extremely well! I will continue to use collect plus but always have in the back of my mind worry that the contents of my parcels could become damaged if not well packaged… Read Full Review

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★★★★☆

“Great Couriers ”

Written on: 12/07/2014 by Hoffman304 (1 review written)

I Have Used Collect+ Many Times & Am Fairly Happy With Their Service :) I Would Highly Recommend Them 2 Many Friends & Family :) x… Read Full Review

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★☆☆☆☆

“lost parcels”

Written on: 12/07/2014 by plMcGrath247 (1 review written)

for months ive been waiting to hear about my 2 lost parcels ive weote several times but no reply so i have moved to another courier as you will see i sent a lot of parcels i can understand parcels get lost but no reply to several mails is no good… Read Full Review

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