written by Coynehy413 on 16/12/2014
I have had four deliveries from city-link and 3 out of the 4 deliveries the driver said he tried to deliver and there was no answer despite me being home on all occassions and that a card was left (also not true) when i called to complain i was told if i wanted my parcel that day i would have to got collect from depot after 7pm as they could not contact driver.
When i checked my tracking it said delivery between 12pm-2pm, I checked at 2.15pm and it said driver running late, checked again at 2.30pm and it said driver attempted delivery at 1.45pm and card was left.
I called wilkinsons who the parcel was from to let them know and city-link told them they must have tried to deliver to wrong address.
Poor service and customer service not interested in helping.
NEVER AGAIN.
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