written by on 23/05/2015
Received a text confirming delivery day and stating item would be delivered by 16.00. A.M or P.M would have been more helpful. So i spend all day by the window waiting, 16.00 comes and goes no delivery. I contact them and they tell me driver is stuck in traffic and item will arrive in 30 minutes. This was a lie the item never arrived. The next day APC van pulls up, driver gets out and leaves a box in my garden. He did not even knock on the door. I called out to him and explained the box containing a plant was not the 40 inch TV i was expecting. Oh wrong parcel he said and went to get the correct item. He then asked me to sign for the item which had already been signed for in my name. Absolutely shocking service.
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Apc_Overnight's Comment
Written on: 26/05/2015
We are sorry to hear about this and would like to investigate further for you. Please email us and provide your consignment number. Thank you