Forever Images Bloomingdale Illinois Reviews

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Latest Reviews

“CRIMINALS”

★☆☆☆☆

written by on 28/09/2012

Worst company ever. Do not use. They will rip you off, steal your money and you will never get your product. Just go to the BBB website and read. They continue to change owners and locations so to avoid lawsuits. They are the ones writting the positive reviews. Dont believe them. Save your money!!!! Please learn for our mistakes.

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“BEWARE STAY AWAY”

★☆☆☆☆

written by on 10/05/2012

Run as fast as you can from these people. They lie never return calls or emails-they take your money and run. We were looking for another photographer 48 hours before my daughters wedding B/C no one would return our calls. The guy finally called the day before the wedding. We wound up using him b/c they already had our money. We sat down with the photographer and told him what photos we wanted to be taken. NOT one was taken. The only pic I have of myself and my daughter is at the alter. Joes mother pops into their so-called studio once in a while but wont answer the door. We overheard her on the phone and pounded on the door until she finally opened it. We told her someone better get back to us or we were going to the police. We did talk to the police previously and they told us what they are doing is deceipt by deception. We FINALLY had to pick up our stuff hanging on his door knob. I won't even go into all of the other stuff we had to put up with. To all of you other poor brides that have not received your pics, our advice is to go camp out in front of their door until his mother shows up. By the way she denies she his mother and says shes just there to listen to phone messages. GOOD LUCK!!

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“No calls, no pictures, no video and stolen personal...”

★☆☆☆☆

written by on 19/10/2011

Beware of this company. Please! We have not received our photos or video & haven't received back any personal pictures/USB provided to Forever Images and the owner, Joe Dony refuses to return calls or emails. We were married over a year ago and we are still trying to get what we've paid for and what's been stolen from us. So please, look elsewhere for Photo and Video for your wedding so that you don't run into this issue. Also, please look at other reviews as this is a constant issue. BEWARE, PLEASE!

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The Dovey's Comment

Written on: 16/02/2012

Join the club! I reported him to BBB. They sent me 2 emails that they tried to contact them on numerous occasions and they didn't return their calls. If I had the money, I would sue them. Good luck.

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“Rip Off”

★☆☆☆☆

written by annacarter on 14/10/2011

PLEASE BEWARE......this company will ruin your special day. They take your money and provide you with half of a final product. 5 years later and they still have not given us our pictures. They change owners of the company to avoid lawsuits. I personally know 3 people who also gotten taken by them before we knew they were a rip off. I even found an ex-employee who stated it was part of her job to post good reviews about this company. STAY AWAY and save your memories. They took our $2,500 and gave us nothing.

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“Horrible service. They don't return phone calls or...”

★☆☆☆☆

written by on 26/01/2011

Horrible service. They don't return phone calls or emails. Joe, whoever he may be at the company, does not know anything about customer service. He promises things that are NEVER delivered. Now I understand why their rates are competitve it is because they don't do the job. I still haven't received my 3 times edited wedding DVD. Yes, we had to ask them to fix the DVD 3 times because they messed up on our names, wrong music that we didn't select and NOT digital DVD.
Save your headache and pay a little bit extra to a reputable company.

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The Dovey's Comment

Written on: 14/05/2011

I found this review very helpful because we are trying to budget our wedding and now we know where to spend the money. Thank you.

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“Forever Images ruined my life forever!!!! My wedding...”

★☆☆☆☆

written by on 13/08/2010

Forever Images ruined my life forever!!!! My wedding photos turned out so bad that I get sick when I go to another wedding because I am jealous of the pictures that the bride and groom are getting taken. They did not take any of the pictures I wanted... It looks like I got married in the 70's becuse the pictures are all dark... I hate this company and best of all they would not give me a dime back for my unhappiness!!! Please do not get your photos taken at forever images you are better off having your friends take pictures with their digital cameras because those are the pictures I have on display now...and the video was just awful too, they told me they would video tape eveything and stay intil the end of the wedding, all they did was set up a video camera on the dance floor and took it down early. Horribe service, not helpful, I do not recommend!!!!!!

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“Yes, they have GREAT pictures on display in their...”

★★☆☆☆

written by on 22/11/2009

Yes, they have GREAT pictures on display in their studio and on their website, but we got nothing "special" maybe because they knew we were on a budget and were choosing the lower priced package. Also, we chose a river site for our daughter's wedding but there were NO pictures of the couple using the river as a backdrop. Getting them to deliver our finished product on a weekend was difficult at best, but after reading other reviews at least we have our finished product.

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“Horrible, never answer the phone, photographer...”

★☆☆☆☆

written by on 16/10/2009

Horrible, never answer the phone, photographer inexperienced, I miss the old owners. These people are lost. I got married at the Baker Hotel 3, count em 3!!!!, years ago!!! Still waiting for my album!!!!! This place is a disaster!!! Save your money......have a relative photograph your wedding, better and quicker results. The good reviews are from the studio, or friends, but definetley not real!! Good luck if you waste your money and your dreams, like I did!!

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“Sounds like the people at this studio are writing the...”

★☆☆☆☆

written by on 10/10/2009

Sounds like the people at this studio are writing the good reviews for this "so-called" company. I know several people who are STILL waiting for the final product.

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“Forever Images was AMAZING! I just received my album...”

★★★★★

written by on 31/08/2009

Forever Images was AMAZING! I just received my album and it is beautiful. Forever Images was absolutely every thing I expected and hoped for. I would recommend Forever Images to anyone who once a quality wedding photographer and videographer at a fair price.

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“I was having the hardest time finding a...”

★★★★★

written by Cara13lin on 28/08/2008

I was having the hardest time finding a photography/videography company and I am so thrilled that I found Forever Images. Everything was just beyond perfect, our pictures were ready by the time we came back from our honeymoon and they are just gorgeous. I know our video will be just as good. We had such a great relationship with the staff from Forever Images, since it is a family business, they made the whole process easy and stress free! I don't understand the 2 bad comments at the bottom because it does not even seem like we are talking about the same company. They take pride in their work and it shows. If I had to leave a voice message, I received a call back as soon as they were back in the office. Our pictures are still up on their website from our July wedding, last name is Janz, you can see for yourself how beautiful everything turned out. One of our friends ordered a few pictures, had them within 3-5 days and they are excellent quality.

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Guest's Response to Cara13lin's Review

Written on: 07/07/2011

So you must be the owner or related to the owner because we cannot get our product from this horrible, unprofessional so called photographer. Does not follow through and does not return calls. Pictures are from the dark ages with shadows galore. DO NOT USE THIS PHOTOGRAPHER

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“Having chosen Forever Images to capture our wedding...”

★★★★★

written by on 20/08/2008

Having chosen Forever Images to capture our wedding day was absolutely wonderful! From our first meeting to looking back at the pictures, we could not have asked for anthing more. Every single person that we came into contact with was so helpful, which made the experience that much more enjoyable. There was no stress involved at all. The photographer and videographer put us at ease all day long! The day is so busy that often a bride and groom do not have the opportunity to see the hard work pay off. With the pictures and video we now have, we can now enjoy those things. They did not leave a stone unturned. Forever Images captured our whole day with stunning pictures and memories that will last a lifetime! I would highly and strongly suggest using them for your next event. Thank you thank you thank you!

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“Forever Images is a family owned business. They take...”

★★★★★

written by Judy Hartley on 18/08/2008

Forever Images is a family owned business. They take pride in their work and deliver beautiful pictures and videos.

They are experienced, professional, and willing to work with you according to your individual needs.

We hired them for both of our daughters weddings and continue to pass on their name to family and friends.

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“We got married in March 2008 and LOVED how our...”

★★★★★

written by Katieswed on 29/07/2008

We got married in March 2008 and LOVED how our pictures turned out! You can go on their website and see for yourself, but the pictures were absolutley wonderful. I have referred them to several friends getting married because of the great service they provided. They're a family owned business, and the customer service was the best I've seen. I coudn't be happier with how our wedding album turned out, the pictures are beautiful!

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“I loved working with Forever Images Bloomingdale...”

★★★★★

written by Scotsgrl7 on 07/05/2008

I loved working with Forever Images Bloomingdale Illinois from beginning to end. I was very impressed with my final product and even more impressed with the people working there. On the day of my wedding the photographer even helped out in co-ordinating the reception, taking alot of stress off me. Thanks! :)

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“I used Forever Images for my March 15, 2008 wedding...”

★★★★★

written by Scotsgrl7 on 01/05/2008

I used Forever Images for my March 15, 2008 wedding and everything turned out beautiful! Me and Scott loved everything from the start of the day until the end. Forever Images really made us feel as ease and captured every moment of the day. They were very affordable and they were every thing we were looking for!

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“wow what else is there to say. everything was a joke....”

☆☆☆☆☆

written by on 22/04/2008

wow what else is there to say. everything was a joke. grooms name spelled wrong on first video. father in laws name CUT off half way through. this was offered to fix. after HOUNDING HIM he finally had it reworked with the SAME ERRORS AGAIN!!!! and they messed it up even more changing things we never asked to be changed. They they get bought out by some new guy. After trying to get this fixed by we got nowhere at all. We brought the ORIGINAL dvd and the second "fixed, but still wrong" DVD and sat down went through changes. Then after months he said " i dont have that footage" its not my problem etc.. etc... etc... run around. after many more months we finally get in touch and then they needed the ORIGINAL footage from us again. i was leniant giving it up again but o well i did anyway. finally got the video back with the names spelled correctly. I guess the people doing the work must be dislexic because it was PRINTED BY THEM correctly on the discs but wrong inside !! so much for checking your work. And then they dont save anything to fix it either!!. WHAT A JOKE STAY AS FAR AWAY AS YOU CAN!!! Pay someone on the street to follow you with a camcorder and get better results and service!!

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Jdforimag's Comment

Written on: 25/06/2008

The joke was that this person wanted his whole video changed around,adding names,giving us incorrect spelling,and on top of it all I owed him nothing because his video was with the previous owners. When he found out that the company was sold he tried to take advantage of someone who had nothing to do with his original video. We tried to work with this individual,we should have just let him try to resolve his issues with the previous owners. We spent a great deal of time and money trying to satisfy a client that was not our client to begin with.

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Jdforimag's Comment

Written on: 30/06/2008

As the new owner of Forever images I'm not going to try to discredit this individual, but I will set the facts straight. 1) Grooms named misspelled wrong was correct,but it was taken from our editor off their invitation, give us the wrong info and it will end up on your video! 2) Father in laws name cut off half way, once again the way it was printed on their invite! Their was never a sit down with this individual he simply called me months after his wedding, and after I had bought the company. He explained his situation and I bent over backwards to accommodate this individual. We decided to re-edit the video because the editor no longer had his video on his hard-drive. Once again he submits the invite with the misspelled info on his invite and why shouldn't it appear on his video, our editor looked at the invite and duplicated it. Once again my responsibility to this individual was nothing, I could have told him to contact the old owner and try to resolve his issues. His re-edit cost me $200.00 to re-edit out of my own pocket, but I thought to keep the customer base alive. Once again he comes back five months later complaining about the misspelled info, and once again the video was taken off the hard drive of the editors computer. This is when I told him you would have to give us a copy back to fix the video. As far as printing the names the correct way on the label of the video, we do the printing of the disc in house and his name on our computer database was correct. I feel that I bent over backwards with this individual, but some people will never be satisfied no matter what you do for them. I was not willing to refund his video money seeing that his contract was with a different corporation.

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“I agree with the other review. I do not recommend this...”

☆☆☆☆☆

written by passugass on 03/11/2007

I agree with the other review. I do not recommend this group. They did not take the quality photos I paid for. They gave me inaccurate information and failed to deliver what was promised. They came late. They're yet to reply to my requests, and haven't called back.

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