Dreamstime Reviews - www.dreamstime.com

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4.5 / 5
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Latest Reviews

★☆☆☆☆

“Don't give them your credit card!”

Written on: 19/12/2014 by MalakaiReynolds388 (1 review written)

Their subscription language is deceptive - and they automatically signed me up for auto-renew and charged me $80 in two days. When I called for an explanation, they were extremely rude… Read Full Review

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★★★★★

“Wonderful images, half the price”

Written on: 21/11/2014 by AngelaRussoItalian407 (1 review written)

I got a nice introductory package for half the price, which was already a bargain. Gonna keep using them as my main source of visual content (love the footage clips too, btw, though I don't use them in my business yet)… Read Full Review

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★☆☆☆☆

“WARNING! ”

Written on: 12/11/2014 by Clark460 (1 review written)

They were charged my credit card 4 times in one day for almost $160!!! I've never agreed for any payments from this company!… Read Full Review

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★★★★☆

“Costumer Service”

Written on: 06/11/2014 by VeraPadilha (1 review written)

What a relief to be taken care of so well as a first time user of dreamstime, by the customer service e-mails exchange. Very patient with my inquiries, very clear and to the point with the explanations, guidance and solution. I'm happy to recommend this website! Vera… Read Full Review

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★☆☆☆☆

“Nasty girl answering the phone”

Written on: 15/10/2014

They have a company rep there that is snide and rude. Also, there is no room for error with this company. I was having problems getting into my account to order my remaining images.. When I finally got in, my credits expired at some weird hour in the early morning. I asked for some leniency but they flatly refused... They would not give me even a day for reinstatement so I could use them. So, in the process, they lost a customer, and it was indicated that they didn't care… Read Full Review

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★☆☆☆☆

“WARNING!!! They autobilled my credit card”

Written on: 24/08/2014 by Jacobsth18 (1 review written)

Every week they took money from my credit card, allthought I did not upload photos. I send them a message because I did not know what is going on. They did not response and autobilling continued! Now I know that I had joined in some kind of weekly renewing system. But they did not tell me that!!!! They did not answer a word to me… Read Full Review

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★★★★★

“SIMPLY DELIGHTFUL!”

Written on: 15/07/2014 by Vanv105 (1 review written)

I had a great conversation with an advisor and she was very helpful in helping me assess my problem. My previous phone call was with a disgruntled employee, but she was precise and helpful. There was an error in billing with our account and she helped resolve the issue in a matter minutes. My last phone call was over 30 minutes with a lady that was unhelpful and should be given coffee cleanup duty for a month. I have a renewed faith in Dreamstime because of her customer service. She should… Read Full Review

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★★★★☆

“Excellent image website”

Written on: 02/07/2014

My first choice for purchasing seafood photographs. Good search capability and image viewing, large complimentary downloads, easy ordering, good pricing… Read Full Review

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★☆☆☆☆

“Beware of the limited time 60% off. The discount is...”

Written on: 18/04/2014 by mellcomm (1 review written)

Beware of the limited time 60% off. The discount is not on the purchase price, but on their "credits", when you put images into your basket it quotes for instance 4 credits, but when you check out it says the normal price is 12 credits, so your net savings is zero. I talked on the phone for 15 minutes and got nowhere, so closed account & asked for refund. While they have some nice images, they are disingenuous in the way they handle pricing and discounts… Read Full Review

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★★★★★

“Fantastic Customer Service!”

Written on: 10/03/2014 by MrsSnow (1 review written)

I called with an issue of finding images that I didn't have numbers for. The Dreamstime staff member took care of it for me and got back to me quickly with all the images I needed. This saved me HOURS of searching. She was so helpful and quick to respond. I really appreciate the superb customer service at Dreamstime. There wasn't a single negative thing about my experience with them. I will be using them for all my stock photo needs. A+++++… Read Full Review

Reviewerman1's Response to MrsSnow's Review

Written on: 24/08/2014

Are you joking?

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Mrssnow's reply to Reviewerman1's Comment

Written on: 24/08/2014

Not at all!

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★★★★★

“Wonderful collection, top notch value for the money”

Written on: 17/01/2014 by gingerbell (1 review written)

Dreamstime has amassed a stunning collection of photos and vectors and adds hundreds of thousands more each month. I've been using them for a while and the service is extremely easy to use. Search engine is fast and relevant, something of outmost importance to designers. Prices are low and plans flexible. You can use credits or subscriptions depending on the project you're currently working at. I was lucky enough to catch a 50% sale on Black Friday so I stocked up on credits. Keep an eye on… Read Full Review

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★☆☆☆☆

“They were auto billing my credit card. They said it...”

Written on: 21/12/2013 by sidd1955 (1 review written)

They were auto billing my credit card. They said it was becouse I never unchecked a box that said they could auto bill me. … Read Full Review

Greg88's Response to sidd1955's Review

Written on: 28/01/2014

Same exact thing happened to me I had to do a charge back.

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★★★★★

“Very creative pictures ”

Written on: 17/11/2013

I like Dreamstime pictures because it have many high quality photos!… Read Full Review

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★★★★☆

“Prachtig”

Written on: 06/11/2013

Sponnehe720vind de foto´s zeer mooi.Ik gebruik er soms om te schilderen… Read Full Review

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★★★★★

“Exceeded expectations”

Written on: 08/10/2013 by mikeeroberts (1 review written)

Regarding a discrepancy in how my account was billed, Dreamstime fully exceeded my expectations by quickly and satisfactorily resolving the issue completely. So many online services today leave the customer out in the cold with no way to resolve issues that arise. Dreamstime did not do that. I am very grateful… Read Full Review

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★★★★★

“Customer Service”

Written on: 20/09/2013

I was accidentally double charged probably because I was new to the site and purchasing. The Customer Service centre were brilliant. I had a REAL person. The matter was swiftly and efficiently dealt with and resolved in 24 hours or so. The money was refunded back to me and confirmation of my purchases were given. Very personal, cheerful and caring service. A rarity these days whether on line or not. Excellent and thank you!… Read Full Review

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★★★★★

“Simply the best”

Written on: 19/09/2013

I knew Dreamstime in 2005 when I had an small advertisement agency and I use it as a buyer of stock images. It always worked very good. After a while I start to think about to become a contributer but I was suspicious about earn money on a website. I made some uploads and it started to give me credits. So I try to receive a bank check (I live in Brazil) and it worked smootthly. Then I became motivated to continue and it continued work. They never left me without an answer and always had solved… Read Full Review

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★★☆☆☆

“Can't re download (TCO is huge) - better off with BigStock”

Written on: 09/09/2013 by skilgannon (1 review written)

I have been a customer of dreamstime for years (over 300 downloads) and just jumped ships to BigStockPhoto because I can't redownload image after 24 hours in dreamstime. Few years ago, that was okay but now with other better options, haven't gone back to dreamstime since. If I like something, purchase it but don't download it, after 24 hours I have to either reach out to support. When I use multiple computers, lots of designers and lots of clients, the total cost of owning 100s of images… Read Full Review

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★★★★★

“The best selection at competitive prices!”

Written on: 30/08/2013 by ibur2009 (1 review written)

A fine selection of photos. Only here I have found I need pictures for photo Wallpapers. Only this site has a photo with a higher resolution at competitive prices. Compare very long and sure. Particularly impressive are the pictures in tiff format. They are here very much. I recommend to everyone. My login - ibur2009. Have uploaded the image 29983936, 9908861, 12667180 and 12381749… Read Full Review

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★★★★★

“Great quality image”

Written on: 12/08/2013

Excellent images. Available at many sizes! And they are affordable too. We tried many other images site but dreamstime seem to have much more to offer… Read Full Review

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