Written on: 09/05/2012 by springerspaniel
This is the first time I have used Snapfish and I am so disappointed with the results. I had taken wedding photo's that I had taken a good deal of time editing to perfection. 20% of the prints arrived with the bride and grooms heads chopped off and these shots were perfect beforehand. Plus, all the prints were random varying sizes.
As rated by real users
"Easy peasy!" Read More
"Never receive the product!" Read More
"Snapfish review" Read More
"Thanks for your Quality photo ..." Read More
"Lulu screws students over on a..." Read More
Snapfish_Support's Response to springerspaniel's Review
Written on: 11/06/2012
Hi,
I am sorry to read you were dissapointed with the results of your print order. We do print to your specification so if heads were chopped this is either a preview error or a production error.
If you would like to confirm your order number, we can investigate and ensure any mistakes on our side are corrected and replaced or refunded in full.
We would like to ensure you are fully satisfied with your Snapfish prints order. Look forward to hearing from you!
Regards
Snapfish Customer Support