Written on: 09/12/2012 by Ednamcneilly
I sent in an order for a photo book on 8 November 2012. I received the book, was pleased with the quality and printing, but 4 pages were in the wrong order. I telephoned customers services (in Germany) and spoke to a very helpful girl, who said I would receive a new book free of charge. I still have not received it. I Telephoned again and was told that there is a problem with the manufacturing (in London). My main concern is getting a satisfactory copy, and getting 3 reprints in time for Christmas for my 3 children as presents. If I am totally happy with the new book, and three totally correct books arrive in time for Christmas, I will write an excellent review.
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