Still no sign of product

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Guest's review of PhotoBox - www.photobox.co.uk

“Still no sign of product”

Written on: 19/09/2013

ordered photobook >2mths ago, they sent one after a week, never arrived. They re-printed again and clained to send by courier, and this has never arrived. They have now admitted that it was never sent by courier, and there is no sign of any product, just endless excuses from photobox. They keep crediting my account w credit, but why use when you never get your product that you have paid for?

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Kerryleep's Comment

Written on: 11/10/2013

We are terribly sorry to hear that you have been let down, can you please send your order details to makegood@photobox.com so that we can send your order to you and offer a full refund as you have been waiting so long. We would greatly appreciate it if you would give us this opportunity to make this right for you.

Kind Regards

The Photobox Team.

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