written by frank220 on 09/03/2017
emails dont get answered phones are ignored online chat useless had to instruct bank to cease payments
written by frank220 on 09/03/2017
emails dont get answered phones are ignored online chat useless had to instruct bank to cease payments
written by annoyed1909 on 28/05/2015
After taking a free trial and sending 1 fax i was bombarded by spam faxes, I tried to cancel the trial yet they continued to take money from my account - After numerous emails and threatening legal action i Finally got a telephone number and an address to serve court papers on themj2 global unit 3 woodford business park santry dublin 17 denis keogh I hope this helps anyone having issues as they do not have any method on their site to allow you to cancel - Check out other review sites to see all the complaints about this company taking money from people after they have tried to cancel. my advice is do not use this company no matter what they offer you.
written by MValfather on 08/03/2012
I joined, what I hoped would be a straightforward, online fax service. MyFax.com had had some reasonable reviews so I opted to join them. I am regretting it and am seriosuly considering terminating my service unless I get some radical improvement. Unfortunately, this American company seems typical of a big beauracratic organisations where people are terribly polite...but nothing gets done. I set up an account and over 24 hours, despite multiple calls to sales reps who all promised to raise tickets, my account was not (and has not at the time of writing) been enabled to actually work. Talking to their clueless reps is torture enough...what is worse, however, is being told by their automated call machine that the wait time is 30 seconds when actually it goes on for 15 minutes.
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Mvalfather's Response to MValfather's Review
Written on: 09/03/2012
This should be MYFAX.CO.UK