Treat customers like dirt - only interested in your money.

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Virgin Media
★★☆☆☆
1.5
From 108 reviews
12.0% of users recommend this

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Schofield16's review of Virgin Media

“Treat customers like dirt - only interested in your money.”

★★☆☆☆

written by Schofield16 on 24/08/2017

TV, broadband and phone are all average, no major problems but nothing special.

Customer service is abysmal. They aren't interested in keeping customers by providing a good service and maintaining good customer relations, they are only interested in taking your money.

Be very wary about 'special offers', even if you have been a loyal customer, the only time that they will offer special deals is to trap you into a new contract (which they won't make sure that you are aware of when they offer you the 'deal').

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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